Ibis budget Metz Sud Augny 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 599 件のレビュー

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13, rue des Gravières, Pôle Actisud, 57685 AUGNY, France

説明

ホテルのその他の情報

  • Reception open round the clock

  • Large shopping center

  • Large enclosed car park

  • Fully renovated reception and breakfast area

  • A small but beautiful outdoor terrace.

当ホテルの客室

ホテル所在地

Ibis budget Metz Sud Augny

13, rue des Gravières, Pôle Actisud
57685 AUGNY
France

GPS:49.077458, 6.110955

電話番号
ファックス +330000000000

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

Restaurant La Pataterie

非契約写真

Located a 2-minute walk away, this chain restaurant with a rustic atmosphere offers a variety of potato-based dishes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  599 件のレビュー

トリップアドバイザーの評価  3.5/5  249 件のレビュー

Better than expected and reasonably good value

トリップアドバイザーの評価 4.0/5

Roger L トリップアドバイザー認証口コミ

Budget... yes often budget hotels show their true colours within seconds after arriving at the hotel room. However this one bucked the trend and we had a very spotless clean room with a nice sized bathroom. I could not have wished for more regarding the amount that I paid for the room. I loved the down-lighting effect in the room as it gave off a lovely ambiance. The staff were very helpful and gave us tips of where to have dinner and there was a supermarket virtually next door if you just wanted to grab a few snacks and wine. The mattress and pillows were very comfortable. We left feeling most refreshed and grateful.

Dear customers, We thank you for your great lovely review. It’s a pleasure to welcome customers like you in our Ibis Budget Metz Sud hotel and we wish you a warm welcome back! Kind regards

Terrible attention

トリップアドバイザーの評価 1.0/5

Josep C ファミリー - トリップアドバイザー認証口コミ

It was terrible when I found out that we had to prepare on our own the upper bed, the 3rd bed. They had the blankets and towels ready for us and they told us we had to do it ourselves. It is the first time in a hotel where the customer should prepare the bed for himself. They said it was the policy in Ibis Budget France but I really don't care. I don't care if it's the policy for Ibis Budget, for France or for Ibis Budget France: noone who goes to a hotel would assume that you had to prepare your own bed. It's like going to a restaurant and having to make your own dinner. Unbelievable!! And even if it was the policy of the hotel I would have appreciated a bit of concern of the lady who attended me or the manager. Just a little of "I understand you, customer, I agree... But my hands are tied and I cannot do anything. I'm so sorry" and not just "It's policy... It's policy...". And also there was a power outlet that felt out of the wall, and that, having a little kid, was a bit dangerous, AND THEY DIDN'T CARE!! I have been plenty of times to a Premiere Classe in the same town and, although it's a 1* hotel and this was a 2* hotel it was very much better. It was my first time in a Ibis Budget in France and it will be the last one and I'll make sure to tell everyone not to go to a Ibis Budget hotel, at least in France.

Dear customers, Thank you for taking the time to share your thoughts. Although we would have preferred your experience to have been more pleasant. I remind you of the protocol on the 3rd bed. The sheet, the pillow, the cover and the towel are in a closed kit. This is given to the customer and the bed is made by himself. Please accept, Madam, Sir, our best regards.

Budget stay on my way to Geneva

トリップアドバイザーの評価 4.0/5

Martin v Couples - トリップアドバイザー認証口コミ

Nice small room. Friendly lady at the desk. stairs to the first floor. I had seperated nice long beds. The noice of the road is not to hear in your room. Good television, french. Wifi has problems with my gmail.

Dear customers, We are great to see that your stay went well. We hope to see you. Best regards,

Dirty and smelly

トリップアドバイザーの評価 1.0/5

Overlake ファミリー - トリップアドバイザー認証口コミ

I’ve stayed in several Ibis Budget (and Etap) hotels during travels in Europe but I must say this was one of the worst experiences. Some of the hotels are nice and clean but this one was the total opposite. Oil stains on the sheets, a lot of hair left in the bathroom and the hotel smelled like stinking arm pits. A bit surprised that Ibis hasn’t better control of the hotels.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards.

Comfortable beds!

トリップアドバイザーの評価 4.0/5

T0N7 ファミリー - トリップアドバイザー認証口コミ

Stayed here for 1 night in May 2018. We were 3 adults so we chose the family room that sleeps 4 (room 212). There was one double and 2 single beds and all were extremely comfortable for a 'budget' hotel! The other important thing to mention is the room was very clean, including the bathroom. Very adequate altogether for a one night stopover. The only 2 gripes: there was no rubbish bin in the room, and the heater/ventilator wasn't easily controllable (but that is generally the case in most hotels anyway!). A bonus in my view is that the staff are onsite 24 hours. Private parking seemed safe. I would stay here again if the other rooms are to the same standard. P.S. I have stayed in another Ibis Budget hotel elsewhere and it was nowhere near as good as this one! We didn't try the breakfast so can't comment. Beware there is no lift/elevator.

Dear Customer, Thank you for the review of our hotel. It's pleasure to hear your last stay was excellent. All of our staff try our best to offer best service. Thank you again for your kind attention to us and look forward to seeing you soon. Have a great day! Best regards

との提携 TripAdvisor

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