ibis Juarez Consulado 3 stars

Customer review rating (ALL Rating) 4.0/5 491 reviews

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Description

Hotel extras

  • Located in a Business Center, close to shopping centers and across from the American

  • Less than 9 km from the local airport

  • Parking, full buffet breakfast, and à la carte service available within the hotel

  • Pet-friendly services (please check conditions)

Our accommodation(s)

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Hotel location

ibis Juarez Consulado

Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria
32500 Ciudad Juarez
Mexico

GPS:31.68634, -106.404571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN PASTA & GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  491 reviews

TripAdvisor Rating  3.0/5  212 reviews

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Need new beds better televisions. Shower can use a bleach detail scrub clean

Dear Horacio, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Israel García – General Manager ibis Juárez Consulado

It was ok

Customer review rating 3.0/5

Marco Solo - Confirmed reviews ALL

All the workers are great including the cleaners they are really nice and respectful ! The bed is horrible and the tv’s dont work at all ! The bedrooms need maintenance ! The nice thing about the place is that it feels safe !

Dear Marco, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Israel García – Gerente General ibis Juárez Consulado

Was. Ok

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The firts room was. Smelly dirty and then I tell front desk and they give me a new room and was the same the trash can was half of trash floor was. Dirty And. I don’t want complain again I stay therei guess they need a new tv a little bigger and smart because. I stay 4 days. Boring inside and don’t have something i can have A cold water. Or soda maybe the price. Was right for what I get not sure but I never stay there again.

Dear Lionel, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Israel García – Gerente General ibis Juárez Consulado

Need microwave and a little refrigerator

Customer review rating 3.0/5

G.g Couples - Confirmed reviews ALL

Overall good but the smell from pipes of sewer was not pleasant

Dear Gisela, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Israel García – Gerente General ibis Juárez Consulado

One of the 2 elevators is out of service

Customer review rating 3.5/5

Roberto Solo - Confirmed reviews ALL

One of the 2 elevators is out of service, so it takes longer is is over crowded

Dear Roberto, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado

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Other web-users rate our hotel

  • 307 reviews 9.2/10 Location
  • 725 reviews 2.3/10 Room
  • 471 reviews 7.3/10 Service
  • 43 reviews 4.8/10 WiFi
  • 440 reviews 1.9/10 Comfort
  • 380 reviews 1.9/10 Cleanliness
  • 163 reviews 2.2/10 Amenities
  • 155 reviews 4.6/10 Value

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