Hotel Novotel Fujairah 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 4 933

hotel certyfikowany ALLSAFE

Informacja

Novotel Fujairah
Zobacz na mapie
+ 23 Usługi

O hotelu

  • Free access to the Outdoor swimming pool & Fitness Centre

  • Free WIFI & Free indoor parking

  • Facilities for people with determination

  • 5-10 mins away from Fujairah Airport , City Centre, Lulu Mall & Fujairah Mall

  • 5 Fully equipped meeting rooms & 1 Ballroom

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Novotel Fujairah

Hamad Bin Abdullah Road
P.O. Box 2751
2751 fujairah
zjednoczone emiraty arabskie

Faks: (+971)9/2239779

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    DUBAI INTERNATIONAL W 108km / 67,11 mil

  • Samolotem

    FUJAIRAH INTL AIRPORT W 2,1km / 1,3 mil

Pozycja GPS:25.121352, 56.324072

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Nasze pokoje

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Located on the top floors and overlooking Mountains or Fujairah City, all rooms have free WIFI and free mini bar, eco certified bathroom products and both bathtub and shower. Executive rooms have extra amenities while Suites provide more space.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 9

  • Maks. rozmiar: 270 m²

  • Maks. pojemność: 1000 osoby

  • Maks. liczba uczestników bankietu: 300 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Fujairah

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 4 933

Ocena TripAdvisor 4.5/5

Liczba opinii: 631

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Short family stay

Ocena na stronie TripAdvisor 5.0/5

suhel_rashid 24/10/2021 Opinia zatwierdzona w TripAdvisor

I truly enjoyed my stay and experienced an excellent hospitality from an expert team of professionals in Novotel Fujairah. From Checkin to Checkout it was a great experience. Special thanks to Ms. Martha from reservations for that extra support.

Dear Valued Guest, Thank You for taking time to share your experience with others. It is always a pleasure to receive positive feedback and we are delighted that you feel like you're at home whilst staying with us. Our team has a genuine passion for looking after our guests and it's always pleasing to see their efforts rewarded. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Sundeep Peechara General Manager

Double Duty COVID-19

Ocena na stronie TripAdvisor 5.0/5

youlandab867 Business - 19/09/2021 Opinia zatwierdzona w TripAdvisor

We love sending her here. She considers this to be her home away from home. The staff is always professional. This time the lobby was so amazingly quiet. You already know she loves peaceful, spacious, and quiet places. We're grateful for her fruit and chocolate platter. We're especially grateful for her room. Special thanks to the restaurant for her breakfast. We know you've changed your hours, but so has the MOE, ESE and MOH. She has to work online in the early morning, plus go into the office to work. So your to go breakfast was a blessing. Thank you so much for all you do. May God continue to bless you during this pandemic. There was one thing we were concerned about. The parking spaces in the garage had cones and garbage pails in them. It's like people were holding their spots. Plus, you young men were in the car park blocking off parking spots. That seemed crazy and strange to us. You have another floor right, P3, right?

Dear Valued Guest, We greatly appreciate your positive comments about your stay at the Novotel Hotel Fujairah. The positive evaluation of our clients is the best reward. Your important remarks will be considered for further and future improvements. We look forward to welcoming you again at the Novotel Fujairah. Sincerely, Sundeep Peechara General Manager

Next to Home!!

Ocena na stronie TripAdvisor 4.0/5

PattanMadhu 08/09/2021 Opinia zatwierdzona w TripAdvisor

Everyone follows a well rehearsed drill to please guests to the best possible. Service staff continue to take all precautions to make guest feel safe and comfortable. Breakfast team is efficient and cordial.

Dear PattanMadhu Thank you for choosing to stay in Novotel Fujairah hotel It was a pleasure to have you as our guests at the Novotel and we are delighted to know that the service provided by our associates had a very positive impact during your stay. We hoped based on this recent experience that you will chose to stay with us again. Sincerely, Sundeep Peechara General Manager

A great COVID-19 Stay

Ocena na stronie TripAdvisor 5.0/5

youlandab867 Business - 04/04/2021 Opinia zatwierdzona w TripAdvisor

It's always great to return to a place that feels like home. The reception team took such good care of me, on such short notice. The kitchen staff took good care of me as well. I had a last minute online meeting and couldn't come down. The only thing that I ask, is for management to give those like me the choice of eating breakfast in our rooms. I missed a bit of work having to go down to breakfast. Other than that, I loved my room.

Dear Dr Barber, We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Not so customer focused

Ocena na stronie TripAdvisor 3.0/5

mlauben 31/03/2021 Opinia zatwierdzona w TripAdvisor

I was frustrated with the focus on policy over people. It seemed like employees are not empowered to take care of customer needs. They are more like robots only checking computers to make decisions about taking care of customers.

Dear Valued Guest , Thank you for taking the time to tell us about your experience at the Novotel Fujairah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury General Manager

Best hotel to stay for short period

Ocena na stronie TripAdvisor 4.0/5

Khaliduae 05/01/2021 Opinia zatwierdzona w TripAdvisor

It was a great hotel to stay for short period while I have scuba diving in Fujairah. They are so friendly. The hotel is cleaned and sanitizing all the rooms. The room was large and cleaned. Lots of parking lots. They have a gym and swimming pool

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Amazing Stay

Ocena na stronie TripAdvisor 4.0/5

denzild0urad0 16/11/2020 Opinia zatwierdzona w TripAdvisor

Had an amazing Stay thanks to Novotel Fujairah team for a great weekend. The room for super clean and the bed was so soft and luxurious. The F&B and The front office team were exceptional. Especially the F&B manager Mr Alek and duty manager Mr Shahid were so helpful and kind. Very professional approach to Covid -19 with regular temperature check on entry as well as lots of hand sanitizing stations. Highly recommend hotel . Will soon plan to visit the hotel again.

Dear Valued Guest Thank you for choosing to stay in Novotel Fujairah. The vision of our guests is the key to complete guest satisfaction, therefore we are very grateful for the time you spent writing this review. It was a pleasure to have you as our guests at the Novotel and we are delighted to know that the service provided by our associates had a very positive impact during your stay. I sincerely thank you for expressing appreciation for Mr Alek and Mr Shahi , your kind sentiments shall go a long way in ensuring that they keep up their impeccable Service Standards. We are so appreciative of your positive feedback and we will continue to work hard to make Novotel a must stay-place in Fujairah. We hope on your next visit you will return to stay with us. We look forward to seeing you. Laurent Noury, General Manager

Terrible Experience

Ocena na stronie TripAdvisor 2.0/5

nazrehossain Family - 03/11/2020 Opinia zatwierdzona w TripAdvisor

Had a very bad experience and surely regret my stay in Novotel, would have been better if booked in Arjan Rotana which is a stone throw distance from this place. The service was bad and the rudeness with which the reception reacted to our feedback made it more worse.

Dear Nazrehossain, Thank you for notifying us of your comments. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. I do hope you will not benchmark us with this shortcoming and you will give us an opportunity to improve and serve you better in the future. With kind regards, Laurent Noury, General Manager.

A great place to quarentine

Ocena na stronie TripAdvisor 5.0/5

youlandab867 Business - 07/10/2020 Opinia zatwierdzona w TripAdvisor

I walked into a quiet, clean, spacious, and well lit lobby. The guard who takes my temperature wasn't there to greet me or take my temperature. I am negative for COVID-19, so it's ok. I waited for a little while, then I was greeted, checked-in, and asked to wait for my keys and my room to be made ready. I do not know if I received an upgrade. But I missed my fruit platter with chocolate strawberries, and card. I hope I get it next time. My dinner was on the house because it was a little late. I was surprised and grateful Housekeeping did a very good job of making sure my room was cleaned and gave me the water I needed.

Dear Dr Barber, We very much appreciate you choosing to return to stay at the Novotel Fujairah. Especially as you have stayed with us in the past, you are best placed to be able to compare the service you received during each visit and give us a much better understanding of our achievements in maintaining our high standards. In relation to your comments about the absence of fruit platter with chocolate strawberries, please rest assured that I'll address your comments to our team to ensure you'll get it on your next visit. My team and I look forward to welcoming you back the next time you are looking for a short break or relaxing getaway. Sincerely, Laurent Noury, General Manager

Nice start, unpleasant end

Ocena na stronie TripAdvisor 4.0/5

Kamal Y 27/09/2020 Opinia zatwierdzona w TripAdvisor

Nice friendly check in. Enjoyable relaxed staying. Unfortunately, the person who did the check out for me wasn't wearing the mask properly (the mask covers only the mouth, the nose wasn't covered). This shows that eather the staff don't take safety precaution seriously or there is no proper induction.

Dear Kamal Al Yammahi, On behalf of our hotel and team, thank you for taking the time to leave a positive review. It is only though candid, constructive feedback that we can strive to better our product and refine our services and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Superb, though short stay at Novotel FUJ

Ocena na stronie TripAdvisor 5.0/5

parthaps76 17/08/2020 Opinia zatwierdzona w TripAdvisor

Had a very short overnight trip to Fujeirah in July'20 (during the COVID situation) and decided to stay at the (relatively still) new Novotel. The hotel's building is quite tall and is actually occupied by 3 of ACCOR's distinct brands: Novotel, Ibis & Adagio. They all have separate entrances from different sides of the building. Location of the hotel is superb - right behind the hotel is FUJ airport (not at all a busy airport, so don't worry about the aircraft noise). It's at a walking distance from the town center (Fujeirah is quite a small city). Just across the street from the hotel is LuLu Hypermarket - a huge megastore, where you can get everything from a hairpin to flying drones. There are also several stand-alone restaurants/cafes close to the hotel at a walking distance. For a really reasonable but quality lunch/dinner, you can walk a few steps to 'Caesers', if you've not booked full-board at the hotel and don't want to spend a lot on hotel food (although, I must say, I looked at the hotel's in-room dining as well as restaurant menus - NOT AT ALL expensive). Did not try any of the F&B outlets at the hotel, since most of them were closed due to the COVID situation. Instead of buffet breakfast, a packed breakfast set (with 4 different options to choose from) was served in the room. Not so great, but it was ample. Room/bathroom were clean, nicely designed and spacious. On requesting, they allotted a room in the top floor of the building with a view of the airport. Lots of parking space was available right in front of the lobby. Since I had driven there with my own car, I could park my car very easily. Overall, the stay was comfortable and without any problems. Hotel staff were courteous and helpful. A hotel very well recommended, if you're looking for a really nice accommodation for a good value.

Dear Valued Guest, Thank You very much for taking time to post your feedback. Our success is measured by how our guests evaluate our services and facilities and we are delighted to know we got them right during your stay We also thank you for your kind words about the staff we are fortunate to have a passionate team who want nothing more than for every guest to leave us feeling satisfied. We are so appreciative of your positive feedback and we will continue to work hard to make Novotel F ujairah hotel a must stay-place in Fujairah. We hope on your next visit you will return to stay with us. We look forward to seeing you. Regards, Laurent Noury, General Manager

BEAUTIFULL PLACE AND HOSPITALITY

Ocena na stronie TripAdvisor 5.0/5

BKhatian 21/07/2020 Opinia zatwierdzona w TripAdvisor

I appreciate all staff of NOVETEL FUJAIRAH, they are very cooperative, I have just one request to management that I want special favour from you that always give me same discount and facility so that I will always choose your organization and will refer to my other company friends also, thanks

udany pobyt

Ocena klientów 5.0/5

Piotr Pobyt służbowy - 29/01/2020 Opinie potwierdzone ALL

Świetna obsługa, świetna kuchnia.

Drogi Piotr, Cieszymy się, że podobało ci się wszystko, co było w hotelu Novotel Fujairah, a zwłaszcza jakość serwowanego jedzenia i wspaniała obsługa. Dziękujemy za wypełnienie ankiety online i mamy nadzieję, że kolejna wizyta będzie równie przyjemna jak ta. Z poważaniem, Laurent Noury, Główny menadżer

Please stay

Ocena na stronie TripAdvisor 5.0/5

senyorita17 Family - 27/12/2019 Opinia zatwierdzona w TripAdvisor

Very Good Ambience and accommodative staffs! Good Hospitality and friendliness! Neatness and cleanliness! Selection wise this hotel is bestowed regardless with their performance and perfection. It is really value for the cost!

Dear senyorita17, Thank you for your lovely words regarding your stay at the Novotel Fujairah. We are thrilled that you enjoyed your stay with us and are especially pleased that you were impressed with the hospitality delivered by our dedicated team as well as the cleanliness of your room as we know these are very important elements of every guests stay. We are also glad that you feel you got great value for money and we hope when you are next looking for accommodation in Fujairah that you will return to stay again at the Novotel. Regards, Laurent Noury, General Manager

Incredible Novotel Experience -- Four Star Hotel with Five Star Service

Ocena na stronie TripAdvisor 5.0/5

James G Couples - 12/07/2019 Opinia zatwierdzona w TripAdvisor

Wonderful stay at this gem of a hotel. Well managed hotel and a great facility. By far the best overall staff as all the hotel personnel we encountered were very pleasant, professional, and supportive. It started with Muna at the front desk. He was professional, engaging and very helpful. He is a great company rep and his behavior should be emulated by other staff throughout the ACCOR network. The dining experience was great with an excellent variety and attentive servers.

Dear James G, Thank you very much for sharing this great review of your recent stay at the Novotel Fujairah. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience, and we are particularly grateful for your kind words about Muna.  Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes and we hope based on this experience that you will always choose the Novotel when visiting Fujairah in future. We'll look forward to making you 'Feel Welcome' once again. Regards, Laurent Noury, General Manager

Standard room was very bad many things was not working or broken

Ocena na stronie TripAdvisor 3.0/5

ashaheen2019 Friends getaway - 09/07/2019 Opinia zatwierdzona w TripAdvisor

In short the room was lacking of service and maintenance shower head is broken and leaking and wasn't replaced the bathroom glass door doesn't have a stopper it will keep on swinging in and out Privacy glass for the bathroom is not working Drain is clogged Room number 1803 to verify it

ashaheen2019, Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are checked by our housekeeping team to ensure that everything is functional for our guests. Clearly we were not performing to our usual standard on this occasion and we regret not being immediately informed so as to be able to intervene for you to fully enjoy your stay in our hotel. For a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. We are conducting a review to make sure this does not happen again and we hope you feel assured that should you return to stay with us in the future that you will have an thoroughly enjoyable experience. Sincerely, Laurent Noury, General Manager

Overnight stay

Ocena na stronie TripAdvisor 5.0/5

Avril M Solo travel - 11/06/2019 Opinia zatwierdzona w TripAdvisor

Last minute stay at reasonable price including a lovely breakfast, with variety of options. Room was really clean and spacious, with sizeable bathroom. Highly recommended. Staff were extremely professional and excellent service.

Dear Avril M, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Laurent Noury, General Manager.

Great as always!

Ocena na stronie TripAdvisor 5.0/5

ArunaLS Family - 18/02/2019 Opinia zatwierdzona w TripAdvisor

Novotel Fujairah is a top choice for us specially with kids being attracted to the brand. Clean hotel with a well rounded service and great facilities for fitness. Although located in the city by the side of the road, it is a very good choice for a weekend getaway.

Dear ArunaLS, Thank you for choosing the Novotel Fujairah to spend time with your family because at Novotel we know that family time is quality time. We are thrilled that you were impressed with the cleanliness of our hotel and the service you received as well as finding time to experience our fitness area. We hope when you are looking for your next staycation that you will return to stay with us at the Novotel, Fujairah. We'll look forward to making you 'Feel Welcome'. Regards, Laurent Noury, General Manager .

Warte swoich pieniędzy

Ocena klientów 4.5/5

Wojtek Pobyt służbowy - 01/02/2019 Opinie potwierdzone ALL

wszystko na swoim miejscu, już niedługo pewnie i okolica będzie ładna

Drogi Gościu, Bardzo dziękujemy za wypełnienie naszej ankiety internetowej w hotelu Novotel Fujairah. Zawsze otrzymujemy pozytywne opinie. Podzielę się twoimi komentarzami z naszym zespołem. Jestem przekonany, że informacje zwrotne będą służyć jako zachęta dla wszystkich pracowników, ponieważ stale poprawiamy jakość naszych usług. Fujairah przechodzi poważne prace rozwojowe na drogach. Po zakończeniu będzie można uzyskać z niego jak najwięcej. Jeszcze raz dziękuję za podzielenie się swoimi doświadczeniami i jeśli odwiedzasz Fujairah ponownie, wrócisz do hotelu Novotel. Z niecierpliwością oczekujemy, że sprawisz, że poczujesz się mile widziany. Z poważaniem, Laurent Noury General Manager
Ocena klientów 5.0/5

Piotr Jedna osoba - 30/01/2019 Opinie potwierdzone ALL

Bardzo dobra i sympatyczna obsługa. Wszystko oceniam bardzo wysoko.

Drogi Gościu, Bardzo dziękujemy za wypełnienie naszej ankiety internetowej dotyczącej pobytu w hotelu Novotel Fujairah. Zawsze otrzymujemy pozytywne opinie. Cieszymy się, że usługa, którą otrzymaliście w całym hotelu, przekroczyła Państwa oczekiwania i mamy nadzieję, że następna wizyta będzie równie przyjemna jak poprzednia. Chciałbym skorzystać z tej okazji, aby zaprosić Państwa do udziału w Programie Członkowskim Accor o nazwie LeClub, który oferuje liczne korzyści dla rezerwacji na całym świecie i daje dostęp do wyłącznych przywilejów: zdobywania i używania punktów, rabatów, ofert specjalnych, uwagi w hotelu i wiele więcej. Więcej informacji na stronie accorhotels.com. Lub pobierz aplikację AccorHotels na telefon komórkowy. Z poważaniem, Laurent Noury Główny menadżer

Najnowsze opinie: 20

Partner: TripAdvisor

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