Dear Valued Guest, Thank you for staying at Ibis Fujairah! Please accept my apologies for the delay in providing the item you requested.  I have spoken with the concerned departments to ensure they take the appropriate measures to prevent such delays in the future. We hope you will give us an opportunity to improve and serve you better in the future. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, As a hospitality business, we are committed to the continuous enhancement of guest value. It is through input such as yours that helps us to strike a balance between quality and in responding to the needs of guests and only through loyal customers does a hotel gain its true recognition. We thank you for your recommendation to other travelers and we look forward to welcoming you back again soon. Sincerely, Sundeep Peechara, General Manager

Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w ibis Fujairah. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Sundeep Peechara General Manager

Dear Khoorimaryann , We very much appreciate your comments regarding your stay at the ibis Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Dear Alex Tarditi, Thank you for taking the time to share the experience of your stay. We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel. We also thank you for your kind words about the team members , we are fortunate to have a passionate team who want nothing more than for every guest to leave us feeling satisfied. It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and sharing them with us. We look forward to seeing you again. Regards, Laurent Noury, General Manager