Sofitel Casablanca Tour Blanche 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 475 件のレビュー

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Sofitel Casablanca Tour Blanche - Image 1
Sofitel Casablanca Tour Blanche - Image 2
Sofitel Casablanca Tour Blanche - Image 3
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Rue Sidi Belyout, 20000 カサブランカ, モロッコ

説明

ホテルのその他の情報

  • メディナやハッサン I I世モスク、または街の景色が見える客室とスイートルーム

  • ウェルビーイング施設：屋内プールとトリートメントルームを備えたソフィテルスパ

  • ダウンタウンの中心という最高のロケーション

  • 自然光が入る2つのカンファレンスルーム

  • オペラスイート、専用テラス付き

当ホテルの客室

ホテル所在地

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 カサブランカ
モロッコ

GPS:33.597748, -7.614201

電話番号
ファックス +212 5225-42218

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  475 件のレビュー

トリップアドバイザーの評価  4.5/5  3,267 件のレビュー

2025エクセレンス認証

Great stay in Casablanca

トリップアドバイザーの評価 4.0/5

alicethecat123 トリップアドバイザー認証口コミ

We had a wonderful time and enjoyed our stay at the Sofitel Casablanca. All of the staff was incredibly kind and helpful. Ayoub went out of his way to assist us and make sure we were taken care of.

Dear Alice, Thank you very much for your lovely feedback. We are delighted to hear that you had a wonderful stay at Sofitel Casablanca and enjoyed the attention and care provided by our team. Your kind words for Ayoub will be shared with him, he will be thrilled to know that his efforts made a difference during your stay. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

Excellente

トリップアドバイザーの評価 5.0/5

DayTrip13833297655 トリップアドバイザー認証口コミ

Excellent stay at the Sofitel Casablanca! Elegant hotel, impeccable service, and a warm welcome. A big thank you to Khalil El Malih for their professionalism and kindness—they made my stay unforgettable.

Dear Customer, Thank you very much for your kind feedback. We are delighted to hear that you had an excellent stay at Sofitel Casablanca and enjoyed our elegant hotel and warm service. Your special mention of Khalil El Malih will be shared with him, and I am sure he will be thrilled to know that his professionalism and kindness made your stay unforgettable. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

Very comfortable and pleasant stay. We loved it!

トリップアドバイザーの評価 5.0/5

Janet M トリップアドバイザー認証口コミ

The staff were unfailingly polite, and looked after us very well. They were elegant and poised, and shared our sense of humour, making us feel welcomed. The food was amazing, plentiful, well presented and oh so yummy! The Pastilla de poulet and almonds was to die for. We would like to thank them all for their kindness and hard work. Whilst there were some minor irritants, they were not sufficient to mar our enjoyment. We would gladly return if ever we have the opportunity. A special thank you to Abderahim, Fadwa, Zakaria, Mocime, Arkham, Khlil, Hajar and Bencharki. Well done everybody!

Dear Madam Janet m, Thank you very much for your wonderful feedback. We are thrilled to hear that you enjoyed a comfortable and pleasant stay at Sofitel Casablanca. Your kind words for Abderahim, Fadwa, Zakaria, Mocime, Arkham, Khlil, Hajar, and Bencharki will be shared with the team, and they will be delighted to know that their efforts made such a positive impact on your experience. We are also happy to hear you enjoyed our culinary offerings, especially the Pastilla de poulet and almonds. We truly appreciate your understanding regarding the minor irritants and look forward to welcoming you back for another memorable stay. Warm regards, Lisa Bertrand Guest Experience Manager

Customer relations good but hotel experience was very poor

トリップアドバイザーの評価 2.0/5

Fatima P トリップアドバイザー認証口コミ

The staff were wonderful and helpful but the hotel is tired and is in serious need of upgrading and maintenance. Bathrooms bedrooms everything needs serious repair.

Dear Fatima Q, Thank you for taking the time to share your feedback with us. While I am truly pleased to read that our team made you feel welcome and supported throughout your stay, I am sincerely sorry that the overall hotel experience did not meet your expectations. Your comments regarding the condition of the rooms and bathrooms are very important to us. Please rest assured that we are currently undergoing a progressive renovation program to upgrade our facilities and ensure a more comfortable and modern experience for all our guests. Your review helps us identify where we need to accelerate our efforts. We hope to have the opportunity to welcome you back and offer you a much improved stay that reflects the high standards we aim to provide. Warm regards, Lisa Bertrand Guest Experience Manager

Great location, fantastic service, carpets need a refresh.

トリップアドバイザーの評価 5.0/5

Sheriff60 トリップアドバイザー認証口コミ

Excellent service, great location, beautiful hotel but rooms are musty and need a refresh. Particularly the carpets smell. Otherwise rooms are very nice. A special mention to Guest Relations Manager Lise Bertrand who went out her way to attend to my wife's and my request. Also Jawad Mouhssine who was very helpful.

Dear Sherif, Thank you so much for your kind words. I’m truly touched by your compliment, and I will also make sure to pass your thanks to Jawad. It’s wonderful to hear that you enjoyed our location, the hotel, and our service. We also appreciate your feedback about the carpets and the musty smell in the rooms. We take this seriously and will work on improving it to make our guests’ stays even more comfortable. We look forward to welcoming you back for another great visit. Warm regards, Lisa Bertrand Guest Experience Manager

との提携 TripAdvisor

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