ノボテルカサブランカシティセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 816 件のレビュー

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ノボテルカサブランカシティセンター - Image 1
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Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 カサブランカ, モロッコ

説明

ホテルのその他の情報

  • ミーティングルーム 4 室

  • レストラン ラウンジ

  • ダウンタウンエリアに位置するホテル

  • 港の景色付き客室

  • フィットネスセンター

当ホテルの客室

ホテル所在地

ノボテルカサブランカシティセンター

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 カサブランカ
モロッコ

GPS:33.598417, -7.613917

電話番号
ファックス +212 5224-66501

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  816 件のレビュー

トリップアドバイザーの評価  3.5/5  1,951 件のレビュー

Ok for short business trip

トリップアドバイザーの評価 4.0/5

romeosdf ビジネス - トリップアドバイザー認証口コミ

Relatively modern hotel, rooms are clean, they hired the dumbest architect to design bathroom, putting toilet seat in a separate room next to the room door, to wash your hands you have to go back inside the room where sink and shower are. well located for business travelers, next to train station and old city, they have a problem wiping the tables, they simply add new cover on whatever the previous person left in the restaurant.

Dear Romeo , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the Issues & prevent future occurrence. We appreciate that you have shared your concerns, in order to have the opportunity to better serve you in the near future. Best Regards, FK (FOM)

This is a dirty hotel with a check in attendant with an attitude.

トリップアドバイザーの評価 2.0/5

georgerV3860TP トリップアドバイザー認証口コミ

This is not a fluff review. This is reality. I found this hotel needs renovating. The furniture is past its time and nasty/dirty for the most part. I was checked into a room which still had people in the room. (Luckily I was not hurt by the current person in the room. The staff asked me to stay by the room and they would be back. After 20 minutes I went back to the person who checked me in and was treated nastily. He made the mistake not me however he treated me like I did something wrong. I can go on about no towels in the room to being brought a towel that was stained. The furniture in room was stained and to dirty to sit on. Must of the staff were very nice. The guy checking you in has an attitude. Beware of the misleading review and pray you do not get the check in attitude person.

Dear Mr George, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

For me it is a NO

トリップアドバイザーの評価 2.0/5

ConcordeFlash トリップアドバイザー認証口コミ

Had it not been for the intervention of a very understanding manager it would probably have been ‘zéro points’. Room ok, bathroom amenities pathetic but overall no complaints on the accommodation front . BUT 24 hour room service is a false claim .. I finally got through on the 5th ( lengthy ) attempt to be told that the kitchen was closed and only sandwiches were available … The dining room the next morning was a scene of utter chaos and that was at 9:30 ! And to cap it all one of the three elevators was not working , bad luck with a seemingly full house. Quite a task ahead for the manager I met , he knows what lies ahead but I will not return to stay at the Novotel in Casablanca.

Dear Client Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

Big deception at Novotel Casablanca city center

トリップアドバイザーの評価 1.0/5

Maha c トリップアドバイザー認証口コミ

I was chocked about how much the hotel need maintenance and renovation. It is for sure not up to Novotel quality. Everything in the room was old and dirty except a nice TV. Bed sheets are very old and dirty. Bed very uncomfortable. Towels are so old that we cannot even use them as mop . I do not recommend that hotel at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel

トリップアドバイザーの評価 5.0/5

Ahmed F トリップアドバイザー認証口コミ

I recently had a Gret expérience staying at Novotel ,and it was nothing short if exceptional,all thanks to the remarkable hospitality extended to me by staff member. Every aspect of this hôtel is exceptional ,service food and location.my 1 choice always

Dear Ahmed, I would like to thank you for choosing the Novotel Casa City Center. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I Hope we will have the pleasure of welcoming you in the very near future. sincerely.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 181 件のレビュー 5.3/10 朝食
  • 168 件のレビュー 4.4/10 快適さ
  • 138 件のレビュー 3.9/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。