ま. ファミリー - 27/07/2020 確認済みレビュー すべて
Shabby and run down
Izziomelis Family - 10/10/2019 トリップアドバイザー認証口コミ
From outside the aparthotel looks very nice, it is easily reachable with public transport. In the hall area there were some sofas, a ping pong table and a table soccer table (good). First doubt came during check in, no membership benefit, when the employee answered two customer complaints in what looked like a well rehearsed "sorry for the inconvenience story"; he did not even bother to note the requests (two mainteinance issues in the rooms). The rooms were adequately spacious, but looked like a perfect example of "deferred maintenance" (the trick managers and contractors use to squeeze money out of a terminating contract by avoiding anything execept really urgent repairs). -The carpets were in a bad need of washing all over the hotel, even with vacuuming small things reamined trapped in the fur -A mainteinance panel on the side of the bathtub was missing, exposing all the unfinished (and dirty) interior, reported to the concierge, got the same story of the check in - most of the furnishings showed evident signs of wear and tear, and / or needed repairs - whatever was not in an easy reach (lets say within a "two minute per room" cleaning time) was not cleaned (eg for the bathroom: spiderwebs, mould on the ceiling and betwwen tiles, behind the glass bathub screen, bathub all scratched out, frames with traces of rust and warped....) - the kitchen area was cleaner (evidently not used by everyone), but the kitchen surfaces were marred by heated pots, i think since a long time Definitely not going again there, and most definitely not up to a well known hotel chain standard. (Inspectors, where are you?)
Good, Clean, Friendly staff and generally very convenient and value for money
Sam S Family - 27/08/2019 トリップアドバイザー認証口コミ
Very happy with our accommodation and location. Air conditioning in the room was very good and useful. Location was good and easy access to public transport. I would book again and recommend for the same price.
Bad Customer Service
LoveTravel365790 Family - 09/07/2019 トリップアドバイザー認証口コミ
If they do not offer air conditioning, and they should clarify that. In my case, there was no air conditioning but they did not tell me that was broken. They gave me a dirty fan first, and after I complained they gave me another one.
Even for free, is not woth.
Robert P Business - 18/04/2019 トリップアドバイザー認証口コミ
Dirty, not just the disgusting carpet that stank like faeces, but also the bed sheets that had mysterious yellow spots. Attendance from the reception staff of the worst I've ever seen in my life. Not to mention that they were under construction and we could barely walk in the corridors to access our apartment. Shower running wrong and beds super small. We spent 6 days there and once the room was clean although we were paying over € 100 per day (without breakfast included) I would not recommend anyone to stay in this dump.