アダジオポルトドベルサイユ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 591 件のレビュー

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16 rue Eliane Jeannin Garreau, 92130 イシーレムリノー, フランス

説明

ホテルのその他の情報

  • パリエキシビションセンターに隣接

  • ミーティングルームとビジネスコーナー

  • アクアブルヴァールウォーターパークに近接

  • 屋内専用駐車場

  • 24時間対応のフロントデスク

当ホテルの客室

ホテル所在地

アダジオポルトドベルサイユ

16 rue Eliane Jeannin Garreau
92130 イシーレムリノー
フランス

GPS:48.831451, 2.281439

電話番号
ファックス +33 1 55 00 67 67

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • 朝食
  • 会議室
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  591 件のレビュー

トリップアドバイザーの評価  3.0/5  553 件のレビュー

Great location and aparthotel rooms are perfect for business or families

トリップアドバイザーの評価 5.0/5

Tiffanyg81 ファミリー - トリップアドバイザー認証口コミ

First impression wasn’t great as our room wasn’t ready at 5pm and we had to wait over an hour for it which after a flight with children wasn’t what we expected, given the checkin time is 3pm, however this was our only negative. Really happy with the location, one minute from the tram and bus stop. Easy access to central Paris, with lovely shops and cafes very close by. The area felt clean and safe too. The aparthotel rooms were clean, comfy and spacious and we had everything we needed. I would stay here again and would recommend to friends.

abusive practices

トリップアドバイザーの評価 1.0/5

Hnar1980 トリップアドバイザー認証口コミ

I made a reservation at the Aparthotel Adagio, located in Porte de Versailles, on March 21, 2024, for a stay from June 15 to 16, 2024. During the payment process, the website encountered an error. After several unsuccessful attempts, I gave up on completing the reservation. I checked my spam folder and my bank account, and everything seemed normal. The next day, my wife tried again, and the reservation went through successfully.However, when checking my bank statement, I noticed that the amount for two reservations had been charged. I immediately sent an email reporting the technical issue but received no response. I called several times, but the calls were disconnected when I tried to spell out the reservation code (NGCLGWDZ).On the day of the stay, I explained the problem at the reception. They said it would be resolved the next day with the manager. However, the next day, the manager, Emma Corny, was extremely incompetent and unpleasant, insinuating that the issue was my fault. She stated that a refund was out of the question and suggested that I might have used the extra room, claiming that the problem should be reported to the site management company. I believe this hotel engages in abusive practices when reservations are made as non-refundable. I will report this situation to all tourism authorities in Paris and to the owners of Adagio to prevent such incidents from happening again.

Good location and room but staff and customer service shocking

トリップアドバイザーの評価 2.0/5

badger1981 トリップアドバイザー認証口コミ

Terrible customer service. Extremely unhelpful staff with no desire to help guests with reported problems. Air conditioning did not work, they offered a fan. We already had a broken fan in the room so told them this wasn’t good enough. They sent a technician up after 3 days who told us they ordered specialist parts to come the next day…this was a lie. The next day I enquired where the specialist parts were and they offered me a fan again. When I returned to the room the whole electrics had failed in the room and we were left in darkness. This was the final straw we asked for a room change and we’re granted this the following day. The safe then failed and wouldn’t open we had all of our money and passports in there along with some valuables. When reported to reception at approximately 7pm, we were told that no-one would be able to help us until 9am the next day. Front door code and Wi-Fi code changed, we thought it was us being stupid but when we finally reported they told us it changed on the 1st of the month. I’m not sure who we were expected to know that. Nothing in the room was changed replenished or cleaned in a whole week stay. You need to go to reception to ask for basic replacement items like toilet rolls and towels. All in all a good location and although the rooms are basic they were more than good enough for a family to stay in for a week and see the sights of Paris. I just wish the staff were more helpful and attentive to guests who stay at the hotel. It’s a nice hotel but considering the size and amount of rooms, there really was very limited staffing with no one visible at front of house most of the time.

Staff very helpful

トリップアドバイザーの評価 4.0/5

lde457 Friends getaway - トリップアドバイザー認証口コミ

Came here on a student trip with a group of 16. The rooms were great, staff extremely welcoming and helpful, and the hotel well-positioned with good metro connections and some useful shops nearby. We didn't try the breakfast but the accommodation itself was great. I would come here again.

Expensive, pretty low service level

トリップアドバイザーの評価 2.0/5

GauravTO ファミリー - トリップアドバイザー認証口コミ

When paying so much money, you expect some level of service. They have gone pretty hideous about basic things - cleanliness, housekeeping, etc. They didn't disclose outright during booking, and when I asked, they said housekeeping is paid. Even for fresh towels, you can only ask them in evening, and have to come to lobby to collect. Not staying again.

との提携 TripAdvisor

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周辺の他の施設

イシーレムリノーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。