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Aparthotel Adagio Marne-la-Vallée Val d'Europe

Ocena klientów 3.9/5 Liczba opinii: 12 416

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Aparthotel Adagio Marne-la-Vallée Val d'Europe
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+ 14 Usługi

O hotelu

  • Right next to Disneyland® Paris

  • Free direct shuttle

  • Entry tickets for the park available at reception

  • Swimming pool and business corner

  • Private indoor car park

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolonePłatne usługi
  • Hotel z całkowitym zakazem palenia
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowaniePłatne usługi
  • Pralka dostępna dla gościPłatne usługi
Rozrywka
  • Wewnętrzny, ogrzewany basen
Gastronomia
  • ŚniadaniePłatne usługi
  • Automaty z przekąskami i napojamiPłatne usługi
Usługi biznesowe
  • Możliwość kopiowania / wydrukuPłatne usługi

Lokalizacja hotelu

Aparthotel Adagio Marne-la-Vallée Val d'Europe

42 cours du Danube
Serris
CEDEX 4
77706 marne la vallee
francja

Tel: +33160428282

Faks: (+33)1/60428200

Zameldowanie od: 15h00

Wymeldowanie do: 11h00

  • RER A :  A VAL D'EUROPE

  • Samolotem

    PARIS ORLY W 38km / 23,61 mil

  • Samolotem

    ROISSY CDG W 43km / 26,72 mil

  • Pociągiem

    MARNE LA VALLEE W 3km / 1,86 mil

Pozycja GPS:48.856, 2.78639

Nasze pokoje

Studio for 3/4 people

  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 21 / 226 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Studio

Opinie gości dotyczące hotelu
Aparthotel Adagio Marne-la-Vallée Val d'Europe

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 3.9/5

Liczba opinii: 12 416

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 2 945

Very Basic

Ocena na stronie TripAdvisor 2.0/5

noxidlem 23/02/2020 Opinia zatwierdzona w TripAdvisor

Self catering but no oven or grill facilities. You have a hob and a microwave (does have grill function but not easiest to use). Not very comfortable beds / sofa beds. Extremely small toilet room. Extractor fan in bathroom didn't work so room got very wet incurring plug socket on bathroom, reported to reception but no change.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Very poor stay!

Ocena na stronie TripAdvisor 1.0/5

Johnver Family - 17/12/2019 Opinia zatwierdzona w TripAdvisor

I think this hotel was the worst I've ever stayed. Thanks to the just 2 days stay, we were patient, otherwise we should change accommodation place. The room was completely worn out, dirty, smelled bad and in many places there was mold. The second day we didn't have any room service at all. The only positive was the location. There is a big shopping mall near by with many cafes and restaurant. The hotel provide free shuttle service (sheared) to Disneyland which is not more than 10 min away. The location to visit Disneyland is ideal but not this hotel.

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 7 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. We hope to have the pleasure of seeing you again at the Marne la vallée Val d'Europe Adagio. Best regards

Do not ask about Welcome Drink. Mr. Erlain will treat you badly.

Ocena na stronie TripAdvisor 2.0/5

LuizL10 Couples - 10/12/2019 Opinia zatwierdzona w TripAdvisor

Adagio Marne la-Vallée Val d'Europe is a Disneyland Paris partner hotel, but it should not be. Especially when you've got a Gold status at Accor loyalty program. I checked-in on a Sunday afternoon and asked about my welcome drink. They told me to ask for it on Monday, because it was a weekend. So I asked on Monday, one employee was talking to other, then... I decided to talk to Mr. Erlain. He was absolutely unpolite, said that I had to make a complain on Accor website and gave me a bottle of water. Maybe that hotel be the first Accor hotel that denies welcome drink to Gold members. Awful service.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Services are not quick enough

Ocena na stronie TripAdvisor 3.0/5

babybluebeetle Friends getaway - 08/12/2019 Opinia zatwierdzona w TripAdvisor

Our bathroom sink was clogged and we have to call 3 times before any technician come and fix it. We waited and they didn't come which kind of wasted some of our time. We noticed the bedsheet was also not very clean. Other than that, the staffs are friendly and helpful.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Not clean

Ocena na stronie TripAdvisor 2.0/5

unhappy178 Family - 18/09/2019 Opinia zatwierdzona w TripAdvisor

The first room we were allocated had black mould all over the ceiling of the bathroom. Breathing in the spores from this mould is very dangerous to health and so I went back to reception and asked to be moved. The guy on reception was initially quite rude, saying 'Yes?' when I explained, he clearly thought it wasn't a problem. He did put us into another room but he was obviously talking about me in French to a colleague and they both looked at me and were laughing - not very professional or courteous. The room we were reallocated had no black mould but was far from clean, the carpet was really stained and dirty and there was dust in all the corners and around the furniture. The whole place just felt uncared for, no quality cleaning standards and the furniture was cheap and in need of being updated. Paying 10 euros to hire a hairdryer was hassle, there was always a queue at reception, why isn't one just in the room like other hotels? Great location but I wouldn't stay here again - very dirty and rude staff.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Excellent base

Ocena na stronie TripAdvisor 3.0/5

LMD123-456 Family - 26/08/2019 Opinia zatwierdzona w TripAdvisor

We stayed here as it was close to Disneyland. There is a free bus service, but it is definitely walkable from the hotel. The main reception area is very nice and welcoming, as were staff in the main. Once you leave the reception area the hotel starts to show you how tired it is. Our self catering apartment was nice and largely clean, but very tired looking and feeling. The beds and mattresses were very clean, but carpets were in need of a clean as were curtains. People have obviously smoked in the rooms too so there is a lingering musty/smoky smell, we are non smokers so perhaps we were just particularly conscious of that. The bathroom again whilst clean was in need of updating. Tiling was coming loose and the bath had many dents and scratches. Having said all of that it was well positioned for Disney, had a good variety of restaurants and shopping near by and was also not far from train stations. It was a very good base for a short stay.

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards,

Medium

Ocena na stronie TripAdvisor 3.0/5

mariacatarinabicho Family - 11/07/2019 Opinia zatwierdzona w TripAdvisor

The room is very basic and not very comfortable, not sound proof, should be re-furnished and cleaning was the very basic ..for example the carpet seems very dirty...The shuttle is quite good to go but in the return at closing time (after the fireworks) was completely full (since there is no control) an we almost cannot enter.. with two small children turned a very unsafety journey...there are better options in Marne la vallé...

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

small poky room much smaller than photos

Ocena na stronie TripAdvisor 2.0/5

Ruth J Family - 07/07/2019 Opinia zatwierdzona w TripAdvisor

We booked a 5 bed apartment for the four of us, which in the photos showed 2 windows in the living room (only one window) and a large dining and kitchen area which appeared to include a hob (no hob in our unit). The bedroom showed a side window (not a window that opened onto a verandah with no restricitor and straight onto all the noise) and was larger too. Pretty disappointing but as we only arrived back in time to fall into bed each evening and leave immediately after we had made breakfast I suppose it could have been worse

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Hotel Near Disney Paris

Ocena na stronie TripAdvisor 2.0/5

craig w Family - 30/05/2019 Opinia zatwierdzona w TripAdvisor

I would not recommend staying at this property if you have cleanliness concerns or expect Housekeeping to service your room. Staff seemed put out when they were asked questions. No one answers the phone at the front desk. Black mold in shower. Carpets in rooms smell and are worn through. Doesn't matter what time you call. Rooms are only serviced when you are leaving. Housekeepers have noticeable body odor. Raw eggs cooked in serving dish at breakfast by turning the warmer up to high. That is dangerous and can make people sick. Windows in the room on the 3rd floor open completely with no safety for children. The hotel was inexpensive and there is frequent shuttle service to the park. If that is all that matters to you then this is the hotel for you.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Przyzwoity aparthotel, rozsądna cena

Ocena klientów 4.0/5

Sebastian Rodziny - 11/05/2019 Opinie potwierdzone ALL

Rodzinny pobyt związany był z wizytą w Disneylandzie; Plusy: wczesne zameldowanie, czyste, przestronne apartamenty, wygodne łóżka, bezpłatny autobus do Disneylandu 100m od wejścia, Minusy: zaopatrzenie w kończące się produkty podczas śniadania, marna kawa

Not to repeat!

Ocena na stronie TripAdvisor 2.0/5

daribeiro Family - 15/04/2019 Opinia zatwierdzona w TripAdvisor

Poor hygiene, stained sofas and carpet, dust in doors,... In two 2 nights hot water came and go, in the third no hot water at all... We had do boil water in pans... The staff had knowledge and did not make any kind of compensation for the trouble!

Aparthotel to think!?

Ocena na stronie TripAdvisor 1.0/5

Ronaldo M Family - 11/01/2019 Opinia zatwierdzona w TripAdvisor

Who finds a Aparthotel wishes a hotel service + kitchen. First of all, after having been forgotten by reception desk to make my check in - several other people overcame me, handed me in key for a room which it was not ready yet. After claiming, again a key for a room un-cleared. Well, I have finally got the room, I realized the cleaning was terrible. The kitchen did not have enough amenities (ex: only 2 pans - to whom is with its family...). Asked for reception desk if it would be possible to lend me 2 more and he said “oui, soon you will have ones at your room”. I am waiting for them until now. Notes: the WiFi password can be changed without you know and the hair dryer is not in the room, but at the reception (the staff did not tell me anything about it, only when we needed it...). In general, for the price and service (or no service) it is much better either you stay in a hotel or get an apartment by Airbnb. Networks as Accor should reevaluate its aparthotels market (niche), otherwise can be sentenced to the death. Oh, I am a Le Club Accor”s member!!On the other hand, the location is excellent!! 5-minute-walking- distance of Outlet and about 2 km of Disney”s Parks. And the hotel is located in a residential area and the parking is private/close.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Great alternative to overpriced Disney Hotels

Ocena na stronie TripAdvisor 5.0/5

John_Hetherington Family - 27/12/2018 Opinia zatwierdzona w TripAdvisor

Obviously Disneyland Paris is fantastic, even in the winter, but always where to stay can be a big deal breaker. The Apparthotel Adadgio is a partner hotel and nit on site but we walked a couple if times and its 17 mins from hotel doir to the security if the Disney site, or a regular bus service that is free.The shuttle bus service is not the easiest to workout the first time but basically find or ask for Five guys restaurant and thats the bus stop.The hotel is also right next to a large shopping mall with 30 restaurants. We had a family appartement which was 1 double bed bedroom and 3 singles in the lounge also a separate toilet and shower/bathroom.Highly recommended

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your complimentary remarks on our aparthotel. In fact most Adagio Aparthotels are located in city centres or close to centres of interest. We hope to have the pleasure of seeing you again at one of our Adagio Aparthotels in Europe. Looking forward to seeing you,

Nice time and place

Ocena na stronie TripAdvisor 4.0/5

DayTrip30562659615 Family - 25/11/2018 Opinia zatwierdzona w TripAdvisor

The hotel is close to Disney park and shopping center. It is also easy to get to train and visit Paris. The rooms are good for family with kids. Kitchen is fully equipped and really useful. Car parking was also very useful.

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards,

Best Aparthotel

Ocena na stronie TripAdvisor 5.0/5

Mark B Family - 14/11/2018 Opinia zatwierdzona w TripAdvisor

Really pleased with my stay here Adagio Val d’Europe. Best location and near to all amenities . 15 minutes walk to rail station going to Disneyland or Central Paris. The hotel is also next to Designer outlet and shopping malls. We were upgraded to a better room and it was a great location. Very quiet rooms and very cosy. It was really feels at home and my children loves it. Good size of beds and plenty of space for the children to run around . It also has a small kitchen for all your self catering needs. The breakfast was also good and loads of choices . Children loves doing their own pancake . All the staff are accommodating and helpful. I will definitely book here again. The only thing is that you need to pay a daily parking charge which is not really bad because it was really secure and safe .

for families

Ocena na stronie TripAdvisor 4.0/5

agL7008SG Family - 23/10/2018 Opinia zatwierdzona w TripAdvisor

Overall it is wondrful place as hotel and area to stay. Quiet and peaceful. We visited Disneyland and Paris. Very easy to reach both places due to public and private transports. Just one point to say as an aspect to improve further. The apartments needs to equiped new. Carperts are old and with brand patches or are demolished. At least service like cleaning should be daily or even each second day. That would be perfect.At all we were completly fine with the apartment, swimming pool and area.

Good hotel for Disney

Ocena na stronie TripAdvisor 4.0/5

Keith H Couples - 15/10/2018 Opinia zatwierdzona w TripAdvisor

As you enter the hotel, the reception is large and quite impressive. The staff are friendly and helpful and speak English. It was a bit of a shock to find that the appartments appeared to be an old council block of flats which from the front would not be recognised. The 1 bedroom appartment (for 5) was roomy for the two of us and clean. It was however quite tired looking with worn decor and carpets. We booked for breakfast which was served in the dining room just off the reception. This was excellent with a wide choice of fresh produce and drinks.One small point is that we could not find any uk channels on the telly.To conclude, the hotel was more than adequate for our overnight stay and is in a brilliant location, though don't expect the Ritz quality decor.

The apartments Adagio

Ocena na stronie TripAdvisor 3.0/5

annebJ1015LZ Couples - 29/06/2018 Opinia zatwierdzona w TripAdvisor

This was for pleasure The first impressioin of apartment was good but then things were not right Wardrobe door was off all skirting boards were scuffed The plug in bath wouldnt stay in Water was very slow to heat up Shower would not stay up either Bedding was good and bed comfortable In the hall area shabby and worn Smelt of popcorn all the time Very close to Disney and shuttle bus that was nice The shops and resturants very close and were lovely Train station not too far but early flight back no train so hotel to airport 40 min taxi cost 100 euros This was a pleasure trip cannot change what sort of trip Didnt see staff only to book taxi so no comment Because only five nights no house keeping of place but that was ok Would we stay in this place again sadly not ,too old ,too worn out and the smells in corridors not great

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Conveniently located if you need to go to disney

Ocena na stronie TripAdvisor 3.0/5

Zulfiquar1974 Family - 04/06/2018 Opinia zatwierdzona w TripAdvisor

If you look for an Small Apartment hotel near Disney, this can be on your list Has a small kitchen and a super market very close by in the commercial centre, so if you want can take aways can be taken from nearby eating places

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards,

Better price than Disney hotels

Ocena na stronie TripAdvisor 4.0/5

j0separnau Family - 20/05/2018 Opinia zatwierdzona w TripAdvisor

Compared to Disney hotels, you get a better price and you can cook. You have a massive shopping centre near by. No issues and the swimming pool also helped on having a better holidays. We would return if we ever go back to Paris.

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards,

Najnowsze opinie: 20

Partner: TripAdvisor

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