Mercury Thalasso and Spa Port Frejus

Name: Mercury Thalasso and Spa Port Frejus - ALL
Address: 16 Quai dei Caravello, Port-Fréjus Ouest, FREJUS, 83600, FR
Telephone: +33494525500
Rating: 3.9

お客さまの声 (確認済みレビューアコーホテルズ) 3.9/5 1,284 件のレビュー

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16 Quai dei Caravello, Port-Fréjus Ouest, 83600 FREJUS, France

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Mercury Thalasso and Spa Port Frejus

地元で本物の経験を楽しみたい、そんなあなたへ

The whole team will be pleased to see you and help you enjoy a relaxing stay in the Mediterranean sun. Our fully refurbished Thalasso Institute and Spa is open every day for seawater treatments, beauty treatments and massages.

Located on the seafront, with access to seasonal water activities (boats, jet ski, etc.), the hotel is also next to Base Nature with its fleet of sporting equipment. Explore Esterel or relive the history of Fréjus with its many Roman ruins. Be taken in by the beauty and diversity of our beaches, both wild and landscaped, and enjoy swimming in the Mediterranean.

Near Fréjus and Saint-Raphaël, Mercure Thalassa Port Fréjus lets you discover Provencal culture. Also take advantage of our location to relax on the beaches of Saint-Aygulf or Saint-Tropez.

Welcome, from the team at the Mercure Thalasso & Spa Port Frejus hotel. We have a great location by the sea, with a restaurant & bar, thalassotherapy center, and lots more... Come by and say hi.

Ludovic DEROBERT ホテル経営

ホテルのその他の情報

Thalasso Institute and Spa
Heated sea water course
Direct access to the beach
A 10-minute drive from the Saint-Raphaël TGV train station
Close to the Esterel Massif for hiking

当ホテルの客室

客室

Classic Room facing the town with 1 double bed

2 人/最大

バリアフリールーム

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1泊 |大人1名

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客室

Classic city-oriented room, 2 single beds

2 人/最大
24 m² / 258 sq ft

寝具 2 x シングルベッド

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客室

Classic Room with port view and 1 double bed

2 人/最大

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客室

Classic room, Port view, 2 single beds

2 人/最大
24 m² / 258 sq ft

寝具 2 x シングルベッド

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客室

Classic Room facing the sea with 1 double bed

2 人/最大

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客室

Classic sea-facing room, 2 single beds

2 人/最大
24 m² / 258 sq ft

寝具 2 x シングルベッド

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客室

Privilege Room with port view and 1 double bed

2 人/最大

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ホテル所在地

Mercury Thalasso and Spa Port Frejus

16 Quai dei Caravello, Port-Fréjus Ouest
83600 FREJUS
France

GPS:43.420183, 6.746528

+33 4 94 52 55 00

+33 4 94 52 55 01

ホテルサービス

チェックインは15:00からです - チェックアウトは12:00です

敷地内

プール
駐車場
ペット可
シャトル
レストラン
車椅子でのご利用に対応
フィットネスセンター
Wifi
エアコン
朝食
会議室
全館禁煙

建物付近

駐車場

L'ALBA HERMES

L Ensouleia offers traditional and low calorie cuisine that takes all the colours and flavours of the Mediterranean to a higher level.

ミーティングとイベント

ミーティングルームの数: 3
最大の部屋の表面: 78 m² / 839.584 sq ft
最大着席数: 80
宴会の最大収容人数: 50

詳細

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビューアコーホテルズ 3.9/5 1,284 件のレビュー

トリップアドバイザーの評価 3.5/5 1,485 件のレビュー

Great location but in need of refurb

Cannes73 2025/03/29 トリップアドバイザー認証口コミ

Thank you very much for sharing your experience at the hotel. We are delighted that you appreciated our privileged location on the port of Fréjus and the friendliness of our staff. We take note of your comments regarding the need for refurbishment. As noted at reception, our lifts are undergoing refurbishment, so only one is available. You also have the possibility of ordering room service in the evening or we also have drinks available at reception. We look forward to welcoming you back after our renovations to provide you with an even more enjoyable experience.

Great Location, Everything else poor and nowhere near a 4 star hotel.. Give it a miss

Gregoribub 2024/06/08 トリップアドバイザー認証口コミ

Sir, I am sorry that you found our establishment poorly managed, being the operations director of the establishment since January, I would like to respond directly to you on all the points you mentioned. The edges of the restaurant tables are on order and will be repaired very soon, however I assure you that none of them are sharp and do not present any risk to our customers. All our rooms are cleaned every day so I am surprised not to have received your comment regarding the cleanliness of your room during your stay, my teams and I would have done what was necessary the same day. You mention food poisoning by blaming our restaurant. Please note that we are monitored by a laboratory with mandatory samples and regular checks all year round. Concerning the outdoor swimming pool, it is managed by our co-ownership, which for a week has been adding the necessary deckchairs for our customers. Please also note that the Alba Plage private beach which is located just in front of the hotel will open its doors next week, which will allow our guests to have several possibilities to make the most of our magnificent waterfront location while being on the Port and a stone's throw from downtown Fréjus and even the nature base for lovers of sport and nature. As for the parking intercom, this is new because it was installed in April and to date we have not noticed any malfunctions. I hope to see you again at the Mercure Thalasso & Spa of Port-Fréjus **** in order to give you a wonderful stay and prove me right by showing you throughout your stay that my teams and I are here for our customers and that our establishment continues to improve.

Dirty and dangerous room, senior reception staff gave poor service no wifi

F5351OFcharlotteb 2023/09/30 トリップアドバイザー認証口コミ

Stayed for three nights. A thick layer of dust coated everything. Advised reception who sent maintenance man to check. Was not resolved for the whole stay yet asked a couple of times. Plug sockets fell out of the wall leaving wires exposed. Shower in bath in a very small space but the only way that you can stand under the water is to stand with you feel on the slopes of the bath sides. You can not stand with your feet flat. It was extremely slippy and dangerous and had to hold on with one hand at all times. There was no wi fi at all in the rooms. The senior reception lady , long blknd hair was so rude. We asked to leave luggage and despite there being a locked luggage room she made me put it in the office with an open door where people passing it could see. The staff member whe we collected it was very confused as to why it was there. Waited at reception f9r ages, she is in the office on social media. She did not explain how to get into pools or exit to beach or towels. Added breakfast without asking us. Only discovered this on checkout! However, some other staff at other times were so helpful pleasant and polite. Location is great, five minutes from lots of lovely bars and restaurants. Thank you to the lovely maintenance man who sorted the plug sockets. He took the tome to answer some questions that that lady on reception shrugged her shoulders at even though he d8dnt speak much English took the time to use a translation app. Parking is paid and if the hotel don't have any, parking nearby can fill up and you might have to walk 10 mins to car park. We didn't eat. We tried to have a drink but gave up after waiting 15 mins whilst staff that said they were coming stacked plates and didn't serve us. A shame as service elsewhere in the town was amazing. An absolutely beautiful town, and short taxi to saint Raphael is worth it

Luxury beach vacation

Patricia P 2023/06/28 トリップアドバイザー認証口コミ

IF YOU HAVE A CHANCE TO GO THERE : MISS IT

Alexodur Solo travel - 2022/12/28 トリップアドバイザー認証口コミ

My room-suite was fine - Thalassotherapy treatments and staff were fine. What made my stay awful is the hotel restaurant " Ensouliea" Do Not believe what their website says. Breakfast very poor/ During my 50 + years of travelling the world , I had yet to see that, read on : A MAJOR DISAPOINTEMENT : the restaurant " Ensouleia " was ABOMINABLE !!! Keeping the very same menu for lunch and dinner for over a month , and with no plans to change , or offer A LA CARTE , was awful and just unacceptable . XMAS menu was just APPALING . What's more ,the management is fully aware that during the lead up time to Xmas and year end , all good restaurants in Port Frejus are closed , but did not really care if clients were left with ZERO AND POOR CHOICE for dinner ! So if you need to enjoy a nice and lovely dinner on location , you are in the WRONG PLACE AND TOWN . If you are only interested in Thalassotherapy treatments , you can as an out patient , and just rent a furnished apartment and do your own meals

との提携 TripAdvisor

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554 件のレビュー 8/10 ロケーション
861 件のレビュー 5.4/10 客室
908 件のレビュー 6.4/10 サービス
15 件のレビュー 2.5/10 インターネット
338 件のレビュー 3.5/10 清潔さ
314 件のレビュー 4.2/10 料理
309 件のレビュー 6.6/10 朝食
206 件のレビュー 2.7/10 お値打ち度

140 件のレビュー 7.8/10 ロケーション
276 件のレビュー 5.1/10 客室
280 件のレビュー 5.9/10 サービス
110 件のレビュー 3.4/10 清潔さ
102 件のレビュー 6.3/10 朝食
101 件のレビュー 5.1/10 快適さ
93 件のレビュー 3.8/10 料理
68 件のレビュー 4.1/10 設備

62 件のレビュー 7.9/10 ロケーション
70 件のレビュー 5.9/10 客室
98 件のレビュー 6.6/10 サービス
35 件のレビュー 6.7/10 朝食
35 件のレビュー 4/10 料理
33 件のレビュー 4/10 清潔さ
16 件のレビュー 2.7/10 お値打ち度
14 件のレビュー 3.8/10 設備

29 件のレビュー 7.5/10 ロケーション
54 件のレビュー 5/10 客室
54 件のレビュー 6.7/10 サービス
16 件のレビュー 4.1/10 料理
15 件のレビュー 6.4/10 朝食
12 件のレビュー 4.8/10 雰囲気
12 件のレビュー 3.7/10 清潔さ
10 件のレビュー 2.9/10 お値打ち度

18 件のレビュー 8.2/10 ロケーション
38 件のレビュー 5.5/10 客室
59 件のレビュー 6.9/10 サービス
21 件のレビュー 3.9/10 料理
15 件のレビュー 3.7/10 清潔さ
12 件のレビュー 9.6/10 ビーチ
11 件のレビュー 6.7/10 朝食
11 件のレビュー 4.6/10 雰囲気

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