SO Sofitel Mauritius 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 815

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Royal Road, Beau Champs, 61008 Bel Ombre, Mauritius

Opis

O hotelu

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquillity in our sublime SO SPA

  • Indulge your taste buds in our local culinary experience

  • Experience the Mauritian generosity and art de recevoir

Nasze pokoje

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Lokalizacja hotelu

SO Sofitel Mauritius

Royal Road, Beau Champs
61008 Bel Ombre
Mauritius

Pozycja GPS:-20.509883, 57.435022

Telefon
Faks +230 615 1049

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 815

Ocena TripAdvisor  4.7/5  Liczba opinii: 4 235

Certyfikat Doskonałości 2025

Family Vacation

Ocena na stronie TripAdvisor 5.0/5

lisa n Opinia zatwierdzona w TripAdvisor

Family vacation in a calm and peaceful atmosphere. Lush green environment although a bit windy as mentioned by staff it's winter. Service wise, all was good and staff friendly and ready to help. First time here and would recommend coming in summer to be able to enjoy the beach.

A wonderful, relaxing stay

Ocena na stronie TripAdvisor 5.0/5

abid979 Opinia zatwierdzona w TripAdvisor

What a WONDERFUL stay we had at the SO Sofitel Mauritius - the rooms were lovely, the setting was idyllic, and the service was impeccable and beyond. The Head Chef Vikrum and his team also went above and beyond to meet our dietary requirements (for those looking for kosher in Mauritius, this was a game-changer!). This was a fabulous choice of hotel - it was serene, charming, right on the beach, and we had a fabulous time. I can't recommend it enough - perfect for couples and a romantic, tranquil getaway.

Dear abid979, Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you had a fantastic stay at SO Sofitel Mauritius. It’s great to know that you enjoyed the rooms, the serene setting, and the impeccable service. We’re especially happy that Chef Vikrum and his team were able to accommodate your dietary needs, and we’re delighted to hear that it made such a positive impact on your experience. Your kind words mean a lot to us, and we’ll be sure to share them with the entire team. We’re so glad you found the hotel to be the perfect place for a romantic and tranquil getaway, and we can’t wait to welcome you back for another memorable stay. Warm regards, The SO/ Sofitel Team

Family stay

Ocena na stronie TripAdvisor 5.0/5

HiWatt E Opinia zatwierdzona w TripAdvisor

Hotel is very good, quiet, relaxing and peaceful. Garden is very beautiful. We will recommend this hotel to our family and friends. Staffs very welcoming and polite. Food is delicious,room very big and bed comfortable. Front office staffs very friendly.

Dear hiwatte, Thank you for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed the peaceful atmosphere, beautiful garden, and the comfort of our rooms. It's wonderful to know that our team made you feel welcome, and we're so pleased that the food and service met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you, your family, and friends back to SO/ Sofitel in the future! Warm regards, The SO/ Sofitel Team

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

Erich U Opinia zatwierdzona w TripAdvisor

Hotel excellent, room excellent, staffs wonderful, helpful and good sense of humor. Amazing garden and green also. It's like paradise. Beautiful and private beach. Coffee should be free in room and should be accompanied with some cookies.

Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted you enjoyed your stay, the excellent room, and our friendly, helpful staff. It’s great to hear you loved the beautiful gardens and private beach-truly a paradise! We appreciate your suggestion about offering complimentary coffee and cookies in the room and will certainly consider it. We look forward to welcoming you back soon! Warm regards, So/ Sofitel Team

Beautiful Setting, Courteous Staff—but in Urgent Need of Renovation

Ocena na stronie TripAdvisor 2.0/5

Avanish1405 Couples - Opinia zatwierdzona w TripAdvisor

The hotel has a truly beautiful setting. The rooms are spacious, the staff are friendly and professional, and there’s a certain charm to the place. However, it’s also clear that the hotel is quite old and hasn’t seen proper renovation in a long time—which unfortunately impacted our stay. On our first night, we had a water leak in our room due to old plumbing. While the maintenance team did respond and fixed the issue well, it took nearly an hour of waiting before we could shower and head to dinner. The following morning, we had no hot water in the shower. This time it took over an hour for maintenance to arrive, and they left the bathroom messy after the repair—another delay to our plans. To add to this, housekeeping did not replace our water bottles, even though we were informed at check-in that bottled water would be replenished both morning and evening. Despite requests, this was overlooked. To his credit, Mr. Vincent, the hotel manager, was very kind and relocated us to another room later in the day. We appreciated his help, although this process also took 30–40 minutes. Overall, this is a hotel with great potential. The staff are doing their best with what they have, and their service is commendable. But the hotel group clearly needs to invest in updating the infrastructure to ensure the guest experience matches the beauty and promise of the setting.

Dear Valued Guest, Thank you for your honest and detailed feedback. We’re glad you appreciated the beautiful setting and the professionalism of our staff, especially Mr. Vincent’s efforts to assist you. We sincerely apologize for the plumbing issues, delays, and the oversight with water bottle replenishment during your stay. Your comments about the need for renovation are important to us, and we will share them with the management team as we continuously work to improve our facilities and guest experience. We hope to have the opportunity to welcome you back in the future with a much-improved stay. Warm regards, So/ Sofitel Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 291 Liczba opinii 8.8/10 Lokalizacja
  • 428 Liczba opinii 6.9/10 Pokój
  • 785 Liczba opinii 8.4/10 Obsługa
  • 16 Liczba opinii 3.5/10 Internet
  • 134 Liczba opinii 4.8/10 Czystość
  • 96 Liczba opinii 7.4/10 Strefa wellness
  • 91 Liczba opinii 6.3/10 basen
  • 83 Liczba opinii 8.1/10 Śniadanie

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