Sofitel Mauritius L'Impérial Resort & Spa 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 983

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Sofitel Mauritius L'Impérial Resort & Spa - Image 1
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Sofitel Mauritius L'Impérial Resort & Spa - Image 3
Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Opis

O hotelu

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Nasze pokoje

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Lokalizacja hotelu

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

Pozycja GPS:-20.31175, 57.36775

Telefon
Faks +230 453 8320

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 983

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 335

Certyfikat Doskonałości 2024

Far to be 5 star, horrible experience

Ocena na stronie TripAdvisor 1.0/5

Pit_travel123 Opinia zatwierdzona w TripAdvisor

Horrible experience the end of our honeymoon. Team members are awesome but management are the worst. 1. Our first room was just in front of building being rebuild, the noise was constant. The manager told us it was just today (big lie because we check the day after and the noise was the same) 2. We waited 3 hours in the lobby to have another room, no communication (5 star hotel??? I doubt). Managers answers were "What you want me to do?" 3. The second room was big but not really clean. We had lot of roommates such as spiders, orange wasp or gecko. 4. For the breakfast be prepared to eat with pigeons walking on the plates. We asked a manager and the answer was like always "What you want me to do?" 5. Until the final bill we had surprises, the manager took my payment card and start writing down my card numbers (even if I paid with the machine already with my PIN). All that for security ... No worries my card is cancelled already. Good points: - people working there are trying their best - beach is beautiful - water activities are good - food (at the buffet) is really good The global experience was far from a 5 star hotel. The main issue are managers, not really trained to be 5 star. We certainly will go back to Mauritius but never to this hotel.

The most stunning resort in Mauritius

Ocena na stronie TripAdvisor 5.0/5

KBJ21 Couples - Opinia zatwierdzona w TripAdvisor

Nestled in a massive garden / park with beautiful flowers and bushes - water fountains and lakes - lawns and trees - just so stunning - this resort is just so beautiful and located right on the Flic en Flac Beach. I will suggest you book the Magnifique type of rooms overlooking the Indian Ocean! We have had the most wonderful vacation here! Good size rooms - bathroom with shower and bathtub, various of restaurants, brilliant food and choices with each evening a theme night at the main restaurant - at the beach restaurant live entertainment every evening ' nice bars at the resort - great Boat House - you can do all sorts of watersports here - the Flic en Flac town is just a stroll away walking on the lovely sandy beach - swimming snorkeling sailing - just paradise! A big thank you goes to Mr. Nawaz - from when we first arrived to when we said goodbye he looked after us 100%!! No wonder everyone loves him - he has worked here at L'Imperial for 32 years!!!

Dear Valued Guest, Thank you for sharing your wonderful experience at Sofitel Mauritius L'Impérial Resort & Spa. We are delighted to hear that you enjoyed your stay, the variety of dining options, and the service provided by Mr. Nawaz. It is indeed our pleasure to create memorable vacations for our guests. Your kind words inspire us to continue delivering exceptional hospitality. We appreciate your recommendation of the Magnifique rooms. It was a pleasure hosting you, and we hope to welcome you back for another unforgettable stay. Kind Regards Paulette Tang PA to General Manager

A wonderful stay.

Ocena na stronie TripAdvisor 5.0/5

David F Couples - Opinia zatwierdzona w TripAdvisor

My wife and I stayed here in Sept to celebrate our 40th wedding anniversary. From arrival to departure, all of the hotel staff were very friendly and went out of their way to make us feel comfortable. On checking in, Krisha arranged for us to have an anniversary breakfast on the beach and we also found a bottle of fizz, chocolates and fruit in our room as a surprise. Thank you Krisha! Our room had a balcony with a sea view which was perfect for unwinding before dinner. Housekeeping was excellent - all staff were polite and friendly and our room was kept clean every day. We were on a half board basis and there was a great selection for breakfast and dinner each day. The staff in the restaurants were very attentive and were genuinely lovely people - thank you to Martika for looking after us so well! We have nothing negative to say about our stay here and would love to return sometime soon. Thank you all!

Dear Sir, Thank you so much for your kind words and Congratulations on your 40th anniversary! We are delighted to learn that Krisha and the team made your stay special. It’s wonderful that you enjoyed your room, and the service from our staff. We look forward to welcome you back for another memorable stay! Warm regards Paulette Tang PA to General Manager

Excellent service and very pleasant stay for our pre-wedding preparations.

Ocena na stronie TripAdvisor 5.0/5

Julien L Couples - Opinia zatwierdzona w TripAdvisor

We went to Sofitel on the eve of our wedding for preparations there. The service we received was excellent and surpassed our expectations - service during our breakfasts + dinner was great. Upon entering our room, we were surprised to receive complementary sparkling wine, cake and fruits. On the day of our wedding itself, all of our family members + suppliers were directed to our respective rooms without any hassle / intervention from our part, making it a very easy pre-wedding preparation. Finally, on the day of our check-out, even though they had no availability, they were able to accommodate a check-out at 1pm instead of 11am. Very much recommended. Thanks again to the team!

Dear Mr L, First of all, our heartfelt congratulations to you, with wishes of a lifetime of marital bliss! Thank you for your wonderful feedback. We are thrilled to learn that our team made your pre-wedding preparations so seamless and enjoyable. It’s great to know you enjoyed the complimentary treats and the extended check-out. Congratulations again, and we hope to welcome you back in the future! Warmest regards, Paulette Tang PA to General Manager

Kudos to Krisha - Thank you.

Ocena na stronie TripAdvisor 5.0/5

Mobile50218489009 Opinia zatwierdzona w TripAdvisor

Krisha went above & beyond to provide us with the best service. She was very very professional, friendly & always with a smile. A very good service, amazing food & amenities. The room was clean & very cozy. Kudos to Krisha for everything. Thank you.

Dear Valued Guest, Thank you so much for your kind words! We are delighted to learn that Krisha made such a positive impact on your stay. She truly embodies our commitment to excellent service. We are also glad you enjoyed the food, amenities, and the room. Your feedback means a lot to us, and we cannot wait to welcome you back again. Warm regards, The L' Imperial Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 503 Liczba opinii 8.9/10 Lokalizacja
  • 974 Liczba opinii 7.3/10 Pokój
  • 1 460 Liczba opinii 8.5/10 Obsługa
  • 12 Liczba opinii 7.5/10 Internet
  • 512 Liczba opinii 7.5/10 Klimat
  • 384 Liczba opinii 7.1/10 Komfort
  • 352 Liczba opinii 5.5/10 Czystość
  • 247 Liczba opinii 5.3/10 Dobra oferta cenowa

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