Novotel Taipei Taoyuan International Airport Hotel 5 stars

TripAdvisor rating 4.0/5 2,281 reviews
Novotel Taipei Taoyuan International Airport
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Hotel extras

  • Free WiFi, LCD TV, iPod® dock, Minimum check-in age is 20 years old

  • Free airport shuttle from 4:30AM to 1:30AM, every 30mins, pick up at stop of T1-no.1 & T2-no.7

  • 24-hour fitness centre, indoor pool, jacuzzi, steam room and sauna

  • Western and Chinese restaurants, Bars, Grand ballroom and 5 versatile spaces.

  • Airport MRT direct running between hotel and Taoyuan Airport Terminals

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
  • TAOYUAN AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Childrens Club for 6 to 12 years
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Taipei Taoyuan International Airport

No. 1-1, Hangzhan South Rd.
Dayuan District
Taoyuan City
33758
taoyuan city
taiwan, china

Tel: +88633980888

Fax: (+886)3/3980999

Contact email

Check-in from 14h00

Check out up to 12h00

  • TAOYUAN METRO :   Airport MRT line A14a

  • HIGHWAY NUMBER 1 :   AIRPORT EXIT

  • TAIWAN HIGH SPEED RAIL :   Transit for MRT Chingpu

  • By plane

    TAOYUAN AIRPORT At 1km / 0.62 miles - Shuttle free

GPS :25.068305, 121.221305

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King-size bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: 3
  • Area: From 28
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive Floor 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Executive Floor Suite 1 King Bed

  • Max. number of persons: 3
  • Area: From 57
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

WEI FANG

Type of cuisine: Regional

Wei Fang offers an exceptional menu of authentic Shanghai traditional flavors and also gives you the combination of Shanghai cooking styles with chef personal creation. The brand new mixture of tastes will create you an enchanting dining experience.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square is the signature multi-cuisine buffet, all day dining restaurant. Designed under refined earth tones along with a 37-meter-long food counter, an open-kitchen and an array of cooking stations. We will surely satiate your taste buds

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business centre, meeting room use, express check in and out, tea/coffee and evening cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Q-BAR

Photo non contractuelle / Strictly non binding

Q Bar is stylishly designed in a relaxing environment; furnishings are arranged for intimate and private conversations. Feel free to give yourself a relaxing moment lingering over classic cocktails and light meals at Q Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 448

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Taipei Taoyuan International Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

14,107 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,281 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

What a great hotel and a wonderful staff!

TripAdvisor rating 4.0/5

Pathfinder186589 Solo travel - 08/12/2019 TripAdvisor review

I stayed at the Novotel Taipei Taoyuan International Hotel during October and November 2019, in and out for total of six nights, and have nothing but praise for the stay. Beginning with the enthusiastically warm welcome through my departure, I was thoroughly pleased with the clean and comfortable property, as well as the appropriately appointed amenities. Great location to the airport as well as a “ next door “ access to the metro system connecting to the airport and the city. However, the most notable memories are of the staff, especially the Premium Lounge staff. They were always eager to assist me and made me feel as if I was visiting family each time I entered! Having travelled such a distance to Taipei and often entering the lounge following long days around the city, daily visits to the lounge were refreshing and rejuvenating. I highly recommend this Hotel for anyone travelling to Taipei. PS. If I may, I would like to sand a BIG THANK YOU to the whole Premium Lounge Team: Lucy, Winni, Krystal, Rebecca, Ailen, Angel and Ling for making me feel special and making my stay UNFORGETTABLE.

Free Shutte from the airport

TripAdvisor rating 4.0/5

Isriya Nitithan... B Business - 08/12/2019 TripAdvisor review

I was impressed with the fruit &dessert for the warm welcome for accor member. Great for stay overnight near the airport. Free shuttle from the airport is wonderful. Service and Fitness is superb. Breakfast is ok , not too good or too bad.

Best Hotel

TripAdvisor rating 4.0/5

820noellee Business - 07/12/2019 TripAdvisor review

The airport hotel is the best hotel for the money for Taipei International Airport, easy to access, good food, good accommodations, friendly staff and overall a great place to stay for a quick in and out of Taipei Airport

Nice place to stay; very convenient to the airport

Customer review rating 4.3/5

Camilla Friends - 04/12/2019 Confirmed reviews ALL

Missed the flight, so need to book a hotel near the airport for the early flight next day. Provide free shuttle bus, even at a very early hour; there is metro line right next to the hotel. Tried the buffet dinner at the hotel, with a wide variety of food selection The room is spacious, except there is no door at the shower area, that the water will be out

Dear Camilla, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Surprising from expectation

Customer review rating 4.3/5

James Business - 04/12/2019 Confirmed reviews ALL

After all busy business activities to check in , the room light is out of the order and the alarm was beeping in the room. The name of Novotel should carry every room quality in the same standard

Attentive

Customer review rating 4.3/5

C. B. P. Families - 04/12/2019 Confirmed reviews ALL

Staff very helpful

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Perfect overnight rest while waiting for plane connections.

Customer review rating 4.3/5

Nancy G. Couples - 04/12/2019 Confirmed reviews ALL

Beautiful, immaculate room and fabulous breakfast! Highly recommend this outstanding facility.

Dear Nancy, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Slightly strange door handle design

Customer review rating 4.3/5

X Families - 03/12/2019 Confirmed reviews ALL

Overall satisfying experience but I find the bathroom's door handle design very strange. The integrated design does look neat but is quite difficult to use in real life.

Nice upgraded room

Customer review rating 4.3/5

Aphiyut Business - 03/12/2019 Confirmed reviews ALL

Nice room and close to airport

Ms Pam C.

Customer review rating 4.3/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

My room was very comfortable. I enjoyed the pool and work out area as well. The food experience could be improved.

Wonderful Experience

Customer review rating 4.3/5

Evelyn Families - 03/12/2019 Confirmed reviews ALL

Love this beautiful hotel and the proximity to the airport and MRT. One thing is the bathroom - shower inside the bath tub may be a bit tough for older folks who have to climb in and out. Other than that, we love our stay!

Great Experience

Customer review rating 4.3/5

Serene E. Families - 03/12/2019 Confirmed reviews ALL

Excellent customer service rendered to my family before and after my booking at Novotel. The customer service agent is Ruby Wang, who handled and replied all my queries promptly. We are really feel touched and appreciated that hotel managed to fulfilled my special requirements due to my boy's healthy conditions. Highly recommended to travellers to stay here. Thumb up to Ruby Wang.

In short, the hotel and it’s staff excelled at everything.

Customer review rating 4.3/5

John S. Families - 02/12/2019 Confirmed reviews ALL

The breakfast buffet was overwhelming, but not free as expected. I was not aware that one selected that option when making reservations. The evening meal at the restaurant left something to be desired, as the menu was very restricted. The room itself was more than satisfactory. Service was top notch. Staff left nothing to chance. Excellent.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Simple but comfortable

Customer review rating 4.3/5

Ellie Solo - 02/12/2019 Confirmed reviews ALL

Nice welcome amenities.

Dear Ellie, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Good Hospitality

Customer review rating 4.3/5

Wetwetman Business - 02/12/2019 Confirmed reviews ALL

Definitely good service level compare to Australia Accor hotel

Efficient

Customer review rating 4.3/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

Fast check in and check out. Early breakfast timing exactly what is needed for people choosing to staay at the airport hotel. The shuttle bus was pavked at 6am.

Everyone very friendly and helpful.

Customer review rating 4.3/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

This was my second time staying at the hotel. I'm very satisfied with everything I used. The cleaning was very good, the food was very good, the coffee shop very good, gym very good. Everyone that worked in the hotel were very friendly and helpful. The only complaint I could mention is the shower aria, because there was no handle on the wall so I could shower my head easily. So sometimes the water flushed outside the shower aria on the floor when I was showering. But no big problem.

Comfy Place to Stay

Customer review rating 4.3/5

Elaine C. Families - 02/12/2019 Confirmed reviews ALL

Clean room, convention nearby the airport. Friendly staff.

Dear Elaine, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Decent hotel with minor awful items

Customer review rating 4.3/5

Sunny L. Families - 01/12/2019 Confirmed reviews ALL

I don't quite understand why they place us at the last room of the hall. The room number is 664 which probably not a great idea for chinese. The second thing is the shower tub. Water will get out from the area around the shower tub which is really not a great idea. I do see a drain next to it but this will make the floor around the sink wet. I have to use several towels to minimize the leaking water to the floor. Third, the magic glass doesn't seem to work at all. The hotel room is kinda on the dark side which should have a little more light near the window. Thus, the lamp hanging on the wall seems loosen which I am afraid it will fall. I do appreciate your effort to make sure there is a taxi waiting for us at 4:00am for an early flight.

Dear Sunny, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Novotel is the best place to be in the vicinity of the Taoyuan International Airport

Customer review rating 4.3/5

Wang L. Families - 01/12/2019 Confirmed reviews ALL

Even though Novotel Taoyuan International Airport has been around for quite some time, the staff have managed to keep it very clean and up-to-date. There is no other hotel in Taoyuan quite like it. Of course, this hotel is nowhere near Taoyuan city, but it is an amazing hotel right by the airport. If you need a place to crash for a long layover, or need to catch an early flight out of Taoyuan International Airport, this place will give you the best rest and peace of mind. Despite being surrounded by the runways of Taoyuan International Airport, you could barely hear the planes taking off or landing. The rooms are very well sound-proofed, and though the room itself is smaller (probably about half the size of an average American hotel room) than many other hotels in the Western world, they have great amenities. The staff are very courteous, and most of them are fluent in English, which is very hard to find in many other hotels in Taiwan. Novotel Taoyuan International Airport is truly a five-star experience relative to many other hotels in Taiwan, and it is definitely on the top of the list of hotels in Taoyuan county.

Dear Veronica K., We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport
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