Grand Mercure Allegra Hervey Bay 5 gwiazdki

Ocena na stronie TripAdvisor 4.4/5 Liczba opinii: 331

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Grand Mercure Allegra Hervey Bay - Image 1
Grand Mercure Allegra Hervey Bay - Image 2
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Grand Mercure Allegra Hervey Bay - Image 4
468 The Esplanade, Torquay, 70 Cypress Street Torquay, 4655 Hervey Bay, Australia

Opis

O hotelu

  • Beachside Location

  • Modern elegant appointed apartments with free Wi Fi

  • Large heated swimming pool

  • Secure undercover parking

  • Easy access to restaurants

Nasze pokoje

Lokalizacja hotelu

Grand Mercure Allegra Hervey Bay

468 The Esplanade, Torquay, 70 Cypress Street Torquay
4655 Hervey Bay
Australia

Pozycja GPS:-25.2826, 152.88084

Telefon
Faks +61 7 4194 7201

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu

Basen

Zdjęcie nieumowne

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  4.4/5  Liczba opinii: 331

Fabulous start to holiday

Ocena na stronie TripAdvisor 5.0/5

Cynders2014 Rodziny - Opinia zatwierdzona w TripAdvisor

It had Fabulous location, spotless clean, very comfortable beds. Easy after hours check in .Couldn’t have asked for anything more. Brilliant start to our holiday. Our only regret is not staying longer. Pool was lovely even in the pouring rain

Hi Cynders, Many thanks for your kind review. Best wishes from The Allegra Team

A great family holiday!

Ocena na stronie TripAdvisor 5.0/5

Bex M Opinia zatwierdzona w TripAdvisor

A brilliant apartment accomodation complex. The room was incredibly spacious, well appointed and comfortable. The swim up aspect of the apartment was excellent for our children to maximise their time in the pool. The staff were friendly and accommodating. Thanks a lot for an awesome stay!

Hi Beck, Many thanks for your kind review. Best wishes from The Allegra Team

Disgusted with their cancellation policy - especially during a cyclone

Ocena na stronie TripAdvisor 1.0/5

Walter F Opinia zatwierdzona w TripAdvisor

Let me advise all future travellers to be extremely weary about booking your accommodation at Grand Mercure Allegra Hervey Bay. I happened to book a better rate with this hotel by choosing their no cancellation discounted rate - which was fine as I had no intention of cancelling. However, cyclone Alfred hit the Gold Coast (which is where I live) and despite authorities, etc stating how we were to remain indoors and not drive anywhere, this hotel refused offering me a refund because I had chosen their "no refund rate". They had no intention of refunding me - i.e. come and stay with us or don't - no refund what so ever. I was absolutely disgusted that they would expect me to drive through a cyclone to get to Hervey Bay - you guys should be ashamed of yourselves. Let me also add that 30 minutes into driving from my home to Hervey Bay, they rang and advised that the cyclone was passing through Hervey Bay and that I should consult road outages, etc before continuing on to Hervey Bay. It was only 10 minutes after that call that they rang back and told me that water was getting into the Hotel and they were willing to offer me a full refund. You guys would rather endanger the lives of your customers than be reasonable and offer a discount due to exceptional circumstances such as a "CYCLONE". I hope potential customers read this review and stay elsewhere. I have never dealt with such an unreasonable, rude, uncaring Hotel Management in my entire life.

.

Good place

Ocena na stronie TripAdvisor 4.0/5

342gerryf Couples - Opinia zatwierdzona w TripAdvisor

Lovely apartment, well equipped. Nice restaurant on site. Pool is great, though it was very quiet in late Jan. Underground car park with good access. Sea view is a stretch as the prom is tree lined. Helpful desk staff. A bit over the top on the rules, empty the bins etc but it was easy enough.. washer and dryer in the apartment was handy as it never stopped raining in 2 night stay in Jan.

Hi Gerry, Many thanks for your kind review. Best wishes from The Allegra Team

Fantastic Apartment hotel with remarkable staff

Ocena na stronie TripAdvisor 5.0/5

michaelsO4821AA Couples - Opinia zatwierdzona w TripAdvisor

This hotel was a great choice. The apartments are modern, spacious, and very clean. The location is ideal—right by the beach, with a supermarket just a 5-minute walk away, and plenty of restaurants even closer. What impressed me most was the quality of the staff. The receptionist contacted me twice to make sure our tours (whale watching and a K'gari excursion with hotel pickup) were well organized. The manager also made a real effort to ensure our stay was comfortable and hassle-free. Overall, a very pleasant experience. I’d be happy to return in the future.

Hi Michael, Many thanks for your kind review. Best wishes from The Allegra Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 239 Liczba opinii 9.3/10 Lokalizacja
  • 404 Liczba opinii 8.6/10 Pokój
  • 187 Liczba opinii 9.1/10 Obsługa
  • 230 Liczba opinii 8.5/10 Komfort
  • 188 Liczba opinii 9.8/10 basen
  • 149 Liczba opinii 7.3/10 Czystość
  • 122 Liczba opinii 8.8/10 Udogodnienia
  • 61 Liczba opinii 8.8/10 Klimat

Zarządzane przez Trustyou

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