北京西单美爵酒店 4 星

客户意见评级 4.3/5 3,355 评论

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北京西单美爵酒店
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酒店其他优惠

  • 距西单购物中心和金融大街仅几步之遥。

  • 距离天安门广场和故宫只有 10 分钟步程。

  • 从北京国际机场出发,乘坐 2 号线穿梭巴士到达酒店。

  • 距离北京儿童医院只有 3 公里。

  • 雅高客人获赠免费迎宾饮料。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 全禁烟宾馆
  • 使用空调
  • PEKIN AIRPORT 付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 干洗/熨烫
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 健美中心
  • 护理
  • 室内网球场
  • 自行车租赁
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 7 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

北京西单美爵酒店

宣武门内大街6号
西城区
100031 北京市
中国

电话: +861066036688

传真: (+86)10/66031481

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • Beijing Bus :  7,15,22,70,83 Xidan Lu Kou Nan

  • Xidan Stop :  1, 2, 4 Exit E, B, H

  • Beijing Railway Station :  North Exit

  • 乘飞机

    PEKIN AIRPORT 达到 35公里 / 21.75 英里 - 班车服务 付费

  • 乘火车

    Beijing Railway Stn 达到 3公里 / 1.86 英里

  • 乘火车

    Xidan Stop 达到 0.5公里 / 0.31 英里

GPS :39.903498, 116.374993

我们的客房

我们有各种房型供您选择,高级房和豪华房可欣赏到城市景观,行政房则可享受多种附加服务。

酒店餐厅和酒吧

CHINA KITCHEN

美食类型: 地区

有不同设景观贵宾厅的融轩中餐厅共有10 间包房,为您奉上新派菜肴及细致入微的服务。

V9 西餐厅

美食类型: 国际

极富创意的梦幻全日制V9西餐厅拥有开放式厨房,带来现代国际美食,提供自助及零点服务

LE BAR

Le Bar 酒吧是休闲聚会或商务会谈的绝佳场所。

非合约照片

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 -
  • 周日 -

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:330 平方米

  • 最大容量:200 个人

  • 最大宴会容量:180 个人

了解更多信息


北京西单美爵酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

3,355 评论

TripAdvisor 评级 4.0/5

1,177 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

位置好

客户意见评级 5.0/5

Athena L. 商务住宿 - 11/09/2021 所有已确认评论

房间凉爽,地理位置佳,疫情期间,外卖、快递管理很有序,赞~

尊敬的 Linhui L.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

位置非常好

客户意见评级 5.0/5

Mr W. 商务住宿 - 09/09/2021 所有已确认评论

酒店前台比较热情,但是在高峰期办理入住需要等待很长时间。

尊敬的 Lei w.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

位置好,服务不错!

客户意见评级 4.0/5

匿名 商务住宿 - 28/08/2021 所有已确认评论

服务不错,就是设备有点旧了。

尊敬的 Xiaojun C.: 十分感谢您花时间告诉我们有关您在 Grand Mercure Beijing Central 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Grand Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

位置很棒,住得不错

客户意见评级 4.0/5

刘. 商务住宿 - 24/08/2021 所有已确认评论

优点:位置很棒,紧邻长安街、西单,上班很方便。酒店环境不错,服务也很舒适。早餐很丰盛。 缺点:1.早餐品种多但是住了一个月了基本没变样,不适合久住客户,一个礼拜就吃腻了。2.房间窗户打不开,周末在房间待一天容易头疼。3.健身房疫情期间不开放,疫情不严重了也没及时开放,有点偷懒不作为。

尊敬的 ZiAng L.: 十分感谢您花时间告诉我们有关您在 Grand Mercure Beijing Central 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Grand Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

整体还不错

客户意见评级 3.5/5

家庭住宿 - 12/08/2021 所有已确认评论

整理良好,设施比较旧。赶上疫情防控,健身房都很多设施都不开。早餐选择不多。位置比较方便;房间面积也可以。结账时忘记抵扣积分,在提醒下也配合办理了,态度还算好。

尊敬的 Jianwei Z.: 十分感谢您花时间告诉我们有关您在 Grand Mercure Beijing Central 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Grand Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启

商务酒店

客户意见评级 5.0/5

Adonis 商务住宿 - 12/08/2021 所有已确认评论

酒店预定,行李寄存,感受到贴心服务

尊敬的 Bin L.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

位置好,服务周到

客户意见评级 4.0/5

马. 商务住宿 - 08/08/2021 所有已确认评论

酒店位置很好,服务人员态度热情,房间设施不错,就是感觉房间里有点味道,可能是夏天潮湿的原因。

尊敬的 Ruichao M.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rebecca Zhang Deputy Guest Experience Manager

位置好

客户意见评级 4.5/5

Mj 家庭住宿 - 06/08/2021 所有已确认评论

重温当年的入住感觉

尊敬的 Yuanyuan Z.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rebecca Z. Deputy Guest Experience Manager

住的不错

客户意见评级 5.0/5

天. 朋友住宿 - 01/08/2021 所有已确认评论

服务好

尊敬的 Xin J.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rebecca Zhang Deputy Guest Experience Manager

位置很好

客户意见评级 5.0/5

章. 商务住宿 - 25/07/2021 所有已确认评论

整体服务很不错,防疫措施比较到位,早餐品种比较丰富

尊敬的 Zhixiang Z.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rebecca Z. Deputy Guest Experience Manager

位置好

客户意见评级 4.5/5

Kimix 商务住宿 - 24/07/2021 所有已确认评论

非常不错的酒店

尊敬的 Xu Y.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rebecca Zhang Deputy Guest Experience Manager

位置好

客户意见评级 4.0/5

匿名 商务住宿 - 17/07/2021 所有已确认评论

很安静

尊敬的 Jun X.: 感谢惠赐有关下榻 Grand Mercure Beijing Central 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rebecca Zhang Deputy Guest Experience Manager

位置很好

客户意见评级 4.0/5

Z. 家庭住宿 - 14/07/2021 所有已确认评论

位置很好,设施老旧,个别前台态度冷漠,其他工作人员很热情。

尊敬的 Shichen Z.: 十分感谢您花时间告诉我们有关您在 Grand Mercure Beijing Central 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Grand Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Rebecca Zhang Deputy Guest Experience Manager

Centrally located

Tripadvisor 评级 4.0/5

Voyager796275 02/03/2021 经 TripAdvisor 认证的评论

Generally an excellent hotel with a good staff and well maintained facilities. Centrally located and easy to reach with several major subway stations closeby. Generally the treatment from the staff in the hotel is excellent, with an excellent lobby manager who welcomes guests, but some work needed in the health centre and during checkin to make guests feel welcome in the hotel.

Historical hotel in a convenient location

Tripadvisor 评级 4.0/5

lucasho59 Business - 19/10/2020 经 TripAdvisor 认证的评论

Accor member and upgraded to premier floor upon arrival, hotel under Novotel management has been updated and is generally in good condition though some hotel and room features are clearly yesteryears, friendly staff and efficient service, but location makes the hotel a good choice for business and leisure travelers, only complantt being WiFi network was rather slow especially in the evening which needs to be upgraded badly for business travelers

Nice hotel with good location

Tripadvisor 评级 4.0/5

BackPacker291274 Business - 16/12/2019 经 TripAdvisor 认证的评论

Service mind and helpful staff Room is clean, bed is sooo good Surrounded by local restaurants which the tatse is good Near shopping mall (walking distance) and Beijing South Railway station (4-5km) S

Dear BackPacker291274, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A convenient hotel for a business trip

Tripadvisor 评级 4.0/5

Trail67540440841 Business - 24/10/2019 经 TripAdvisor 认证的评论

The hotel is ideally located in central Beijing. The hotel accommodation is reasonable, and staff is friendly and helpful. The location is very good, with easy accesses and short distance from the subway stations and shopping center.

Dear Trail67540440841, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

Great location, good amenities

Tripadvisor 评级 4.0/5

NorthStar24084859977 Couples - 25/09/2019 经 TripAdvisor 认证的评论

The hotel was close to a big shopping centre in xidan and the forbidden city. One metro line from the silk factory and the zoo. The staff were very accommodating and helpful particularly the manager who helped us get a taxi to the airport the last day and also to ring our tour company. The pool was nice but be advised you need a swim cap that you can purchase for 20cny. The only downsides were the roads closed around the hotel due to its central location at 4pm the last day we were there and we needed to get to the airport for a flight at 1.50 am meaning we sat in the airport from 4.30pm. This wasn't the hotels fault it was due to a practice for the military parade but still it was annoying. Also the first day we stayed toilet roll and water was not topped up in our room but the next day everything was restocked including some noodles to snack on.

Dear NorthStar24084859977, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

Good Value for money

Tripadvisor 评级 4.0/5

Michel F Business - 20/09/2019 经 TripAdvisor 认证的评论

The hotel is conveniently located quite close to Tien An Men square and Forbidden City and not far for the financial center of Beijing. Rooms spacious. Good breakfast an restaurant. Very good service. Staff helpful.

Dear Michel F, Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Oldfield General Manager

Started Badly, Ended up very well

Tripadvisor 评级 5.0/5

bakerbenjamin Family - 29/08/2019 经 TripAdvisor 认证的评论

Issues happen – but you can always tell how good a business is by the way they resolve issues….. We turned up at the hotel and due to a misunderstanding the rooms we booked were not available. The Hotel Manager (Cindy) took this issue very seriously and resolved the room issue as quickly and efficiently as possible without delaying or impacting our holiday. Overall the hotel is in a great location for the metro and near major sites, clean and with good facilities such swimming pool, gym etc. As mentioned the staff are excellent and cannot do enough to make your stay comfortable and help with sightseeing etc. It was a great hotel to stay at for the end of our holiday and I would not hesitate to recommend it or stay there again.

Dear Ben B, We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Oldfield General Manager

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