Mercure Jakarta Simatupang 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 783

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Jl R A Kartini No 18, Lebak Bulus, 12440 DŻAKARTA, Indonezja

Opis

O hotelu

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Nasze pokoje

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Lokalizacja hotelu

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 DŻAKARTA
Indonezja

Pozycja GPS:-6.290801, 106.780471

Telefon
Faks +62 21 75999798

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 783

Ocena TripAdvisor  4.3/5  Liczba opinii: 885

This hotel made my busy life easier with greats service, a strategic location, and even a restaurant discount, thank you

Ocena na stronie TripAdvisor 5.0/5

shelly s Opinia zatwierdzona w TripAdvisor

This hotel made things very convenient for me, considering my busy schedule. It is strategically located and easily accessible to everywhere. The service was excellent, and even the restaurant gave me a discount. Thank you, Mercure Simatupang!

Dear Mrs. Sellym7 , Warmest greetings from Mercure Jakarta Simatupang.. Thank you for your kind words! We’re thrilled to hear that Mercure Jakarta Simatupang made your busy life easier with great service, a strategic location, and even a restaurant discount. Convenience and comfort are at the heart of our mission, and it’s wonderful to know that our accessibility, excellent service, and special offers contributed to your positive experience. We appreciate your support and look forward to welcoming you back for another seamless and enjoyable stay! Best regards, Hieronimus Supadma Front Office Manager

Average City Hotel

Ocena na stronie TripAdvisor 3.0/5

gaurav_829 Solo travel - Opinia zatwierdzona w TripAdvisor

The hotel is a bit old and might needs some refurbishment in the rooms. The allocated room was not clean enough and had to raise a complaint next morning. However the problem was fixed later and they tried to maintain top cleanliness which was much appreciated. The overall service for restaurant and in room dining is very slow and not attentive. At breakfast skipped the coffee many times as they did not serve it. Overall a decent city hotel in South Jakarta with a mall near by. Please skip the pool as it’s a big bath tub.

Dear Mr. Gaurav_829 , Thank you for taking the time to share your detailed review of your stay at Hotel Mercure Jakarta Simatupang. We sincerely appreciate your honest feedback as it helps us to continuously improve our services and facilities. We regret to hear about the cleanliness issue in your allocated room upon arrival. However, we are pleased that the matter was resolved promptly, and our team maintained top cleanliness afterward. Your comments regarding the condition of the rooms and the need for refurbishment have been noted and will be shared with our management team for further consideration. We apologize for the slow service in our restaurant and in-room dining, as well as the inconvenience during breakfast when your coffee was not served. Please rest assured that we will review these concerns with the respective teams to ensure more attentive and timely service in the future. We are glad that you found our location convenient, with a nearby mall adding to your experience. We have also taken note of your remarks about our pool, and we appreciate your candor in sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay. If there is anything further we can assist you with, please do not hesitate to contact us. Warm regards, Hieronimus Supadma Front Office Manager Hotel Mercure Jakarta Simatupang

Great start and beautiful service

Ocena na stronie TripAdvisor 5.0/5

Passenger39762057022 Opinia zatwierdzona w TripAdvisor

My husband and I had a great stay at Mercure Jakarta Simatupang. Our room was spacious, bed was huge and comfy. We went to the restaurant for dinner and breakfast. Very friendly and courteous service from Ngesthi, she made great coffee as well. Thank you!

Dear Passenger39762057022 , Warmest greetings from Mercure Jakarta Simatupang... Thank you for sharing your great experience stay at Hotel Mercure Jakarta Simatupang. We are delighted to hear that you and your husband had a great stay and enjoyed the spacious room and comfortable bed. We are also thrilled to know that you had a pleasant dining experience at our restaurant for dinner and breakfast. Your kind words about Ngesthi's ( FB Service ) friendly and courteous service, as well as her great coffee, mean a lot to us. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service and facilities to our guests. We look forward to welcoming you both back in the future for another delightful stay. Thank you and best regards, Hieronimus Supadma Front Office Manager

Tucano buffet

Ocena na stronie TripAdvisor 5.0/5

Mirna v Opinia zatwierdzona w TripAdvisor

Good options of meat. The beef shoulder was the best! The options of other food is quite good and spread out.. The server was very attentive and meticulous. Good value for money, you can buy vouchers online as well to make it cheaper. Shout out to Dandi!

Dear mirnav432 , Warmest greetings from Mercure Jakarta Simatupang.. Thank you for choosing our hotel while you have a dinner at our Tucano's restaurant .. Thank you for your wonderful review! We're delighted to hear that you enjoyed the Tucano buffet at Mercure Simatupang. We are glad you loved the beef shoulder. It's fantastic to know that the range of food options met your expectations. We are proud of our attentive and meticulous servers. Dandi will be thrilled to receive your shout out! We strive to offer excellent value, and we're happy you found the online vouchers helpful. Your feedback is very important to us and helps us continue to improve our services. We hope to welcome you back soon for another enjoyable experience. Best regards, Hieronimus Supadma Front Office Manager

great, but needs better maintenance

Ocena na stronie TripAdvisor 4.0/5

Hokkim M Rodziny - Opinia zatwierdzona w TripAdvisor

typical 4 star hotel, with 2 things standing out: the Apfelstrudel, which was great, crispy outside with plenty of fillings inside, and the breakfast. props to the breakfast team 👏👏 waited 5 minutes for check-in. after that, found out that bathroom curtain Was broken. waited around 10 mins for engineer to come and check, then another 10 mins for room to finally be switched. swimming pool was super small, with a width of only 1 swimming adult. some pool tiles were already broken, pool was also a bit dirty with dust and small trash on the pool floor. no towels available after swimming, so we went to our room with wet body. parking space was quite spacious, one being in the basement and one next to the hotel (open space). staff was great and friendly, room and bed sheet were clean.

Dear Mr. Hokkim M, Warmest greetings from Mercure Jakarta Simatupang... Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words about our Appel strudel, breakfast team, parking facilities, friendly staff, and the cleanliness of our room and bed sheets. It’s wonderful to hear that these aspects of your stay met your expectations. We also sincerely apologize for the inconveniences you experienced. Please know that we have taken immediate action to address the broken bathroom curtain and the cleanliness issues in the pool area. We are also working on improving the availability of towels at the pool to ensure such situations do not happen again. Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and offer you a stay that exceeds your expectations. Warm regards, Hieronimus Supadma Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 200 Liczba opinii 8.6/10 Lokalizacja
  • 765 Liczba opinii 7.8/10 Pokój
  • 1 182 Liczba opinii 9.3/10 Obsługa
  • 33 Liczba opinii 6.9/10 Internet
  • 743 Liczba opinii 9/10 Jedzenie
  • 405 Liczba opinii 7.9/10 Czystość
  • 249 Liczba opinii 8.5/10 Śniadanie
  • 156 Liczba opinii 6.1/10 Komfort

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