Mercure Oxford Eastgate Hotel

고객 평점 (ALL 평가) 4.1/5 646 리뷰

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4

호텔설명

호텔 추가 정보

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

숙박

호텔 위치

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • Wi-Fi
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

EASTGATE BRASSERIE

비 계약 사진

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  646 리뷰

TripAdvisor 평가  4.0/5  1,935 리뷰

One night stay

트립어드바이저 평점 5.0/5

Gibraltar23 Couples - TripAdvisor 인증 리뷰

Great location for everything in Oxford and easy to get to from the Railway Station. Check in was quick and staff friendly. Room is not huge but has everything you need. Lighting is a bit odd as you can’t control any individual light / or bedside - it’s either every single light on or all off !! Also room was so hot as well as the corridors - the electricity bill must be extortionate !! Breakfast ok - had worse / had better. Would stay again but at a cheaper rate

Dear Gibraltar23, Thank you for taking the time to share your feedback about your recent stay. We are delighted to hear that you enjoyed our location and that you plan to return. Your feedback is invaluable in helping us understand our guests’ experiences and identify areas for improvement. We look forward to welcoming you back in the future!

It’s ok

트립어드바이저 평점 2.0/5

juliesT9069CB 비즈니스 - TripAdvisor 인증 리뷰

It’s ok, but not great value for money. The room I stayed in was in need of good clean, in the bathroom there was quite a lot of mould and it was generally grimy. The doors aren’t soft close so on a night, you can hear doors slamming. It was also a little cold in the room

Dear Julies, Thank you for your review and candid feedback about your stay with us. We strive to ensure every guest has a memorable experience, and we regret that we fell short during your visit. Rest assured, we will thoroughly investigate the concerns you mentioned. We would have greatly appreciated the opportunity to address these issues during your stay, as our team is always available to assist and rectify any concerns in real-time. Thank you again for sharing your feedback. We hope to welcome you back in the future and provide the exceptional experience you deserve. Best regards, Andrew

a bit disappointed,

트립어드바이저 평점 3.0/5

polyester1 Couples - TripAdvisor 인증 리뷰

Disappointing lukewarm breakfast - Pleasant room but no storage and a leaky coffee pod machine Rickety wardrobe sliding door - difficult to access interior Lovely towels and fluffy robe good location for the centre of town Walking distance of the sites and shops so that is a positive.

Dear Polyester1, Thank you for sharing your review of your recent stay with us in Oxford. We are sorry to hear that your experience fell short of expectations, and we truly appreciate your feedback. We’re delighted that you enjoyed our convenient location and the in-room amenities in our Privilege Rooms, such as the fluffy towels and robes. Being a 17th-century coach house, our rooms indeed have unique characteristics that reflect their historic charm, though we aim to adapt them thoughtfully for modern comforts. Regarding the coffee machine in your room, we have thoroughly tested it and, so far, have not detected any leaks. However, we will continue to monitor the machine to ensure it performs properly. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Andrew

Nice Hotel but expensive

트립어드바이저 평점 4.0/5

Chris M TripAdvisor 인증 리뷰

Good central location in the heart of Oxford. When booking be aware that unlike most Hotels the advertised price is excluding VAT, which make's it quite expensive and again, like most hotels breakfast is not included. Also note that the car park is pretty small (10 cars maximum) and is priced at £30 per night !

Dear Chris, Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you enjoyed our central Oxford location during your visit. Upon reviewing your booking, I see that it was made through Booking.com, and the rate displayed on their platform, which includes VAT, is the same rate we were advised to charge. Please take a moment to review your booking confirmation, and if you notice any discrepancies in the rate, I would kindly suggest reaching out to Booking.com for clarification. For your convenience, Booking.com offers the option to select whether you would like breakfast included or not. It appears that you selected the option excluding breakfast when making your booking. As parking in Oxford can be limited, we do charge £30 per night for parking in our own bays. However, the nearby St. Clements Car Park, located just a short 10-minute walk away, offers parking at £25 per night as an alternative option. I would also like to highlight that all of your rooms were upgraded from standard to premium during your stay, and we hope that you enjoyed the enhanced experience. For future stays, I recommend booking directly through our website, as this allows for a more seamless experience and potentially better rates. We hope to welcome you back to our property in the future. Kindest regards, Andrew Merrill

Afternoon tea

트립어드바이저 평점 5.0/5

Jacqueline C TripAdvisor 인증 리뷰

Afternoon tea. I treated my niece, who has special needs. To an early Christmas present of afternoon tea. She adores the whole experience and fuss. I had purchased via Groupon, feeling unsure what to expect despite being a frequent Mecure guest, I have never had Afternoon tea at one of the hotels. It was beautiful, freshly made sandwiches, you can tell they hadn't been made early in advance. Beautiful scones and a gorgeous chocolate brownie. Plenty to chose from. My niece prefers hot chocolate than tea. The lovely waiters made her 2, which she confirmed were delicious. Would highly recommend, especially the welcoming staff.

Dear 452jacquic, Thank you so much for your kind review of your Afternoon Tea experience. We are thrilled that you and your niece had a memorable Christmas treat with us! It was our pleasure to serve you, and we hope to welcome you back again soon for another delightful experience. Kindest regards, Andrew Merrill

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 612 리뷰 8.8/10 위치
  • 793 리뷰 6/10 객실
  • 592 리뷰 8.3/10 서비스
  • 8 리뷰 9.5/10 인터넷 가격
  • 398 리뷰 4.7/10 안락함
  • 291 리뷰 6.8/10 조식
  • 245 리뷰 4.5/10 청결도
  • 184 리뷰 4.8/10 레스토랑

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