Mercure Oxford Eastgate Hotel

고객 평점 (ALL 평가) 4.1/5 552 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
Mercure Oxford Eastgate Hotel - Image 3
Mercure Oxford Eastgate Hotel - Image 4
73 High Street, Oxford, OX1 4BE OXFORDSHIRE, 영국

호텔설명

호텔 추가 정보

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

숙박

호텔 위치

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
영국

GPS:51.752201, -1.249124

전화
팩스 +44 1865 794163

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • Wi-Fi
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

EASTGATE BRASSERIE

비 계약 사진

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  552 리뷰

TripAdvisor 평가  3.8/5  1,982 리뷰

Wonderful stay in Oxford.

트립어드바이저 평점 5.0/5

Judith B Couples - TripAdvisor 인증 리뷰

Lovely hotel. Good position for exploring Oxford. All staff very friendly and helpful. Room very clean and food excellent.

Dear Judith B, Thank you for your kind words regarding your recent stay at Mercure Oxford Eastgate Hotel. It is a pleasure to hear that you enjoyed our location, found our staff friendly and helpful, and appreciated the cleanliness of your room and the quality of the food. Andrew M General Manager

Poor experience

트립어드바이저 평점 2.0/5

woosiep TripAdvisor 인증 리뷰

Awful check in experience - think they had already allocated my room to someone else - despite the fact I had helped them by checking in online. Made to sit and wait whilst it was all sorted out and no apology. Room (Privilege ) was baking hot due to a radiator on full that couldn’t be turned down or off. Windows wouldn’t open. The room had a fan in which we needed to use to get any sleep - this was in December and it was near freezing outside yet there we were with a radiator pumping out heat and the madness of us having to use a fan- Have Accor it heard of thermostats? It’s plastered everywhere about Accors Green credentials but this was a massive waste of energy. Checkout was just as messy- lad on reception doing his best but clearly not trained enough to be left on his own and not his fault.

Dear woosiep, Thank you for sharing your feedback regarding your recent stay at the Mercure Oxford Eastgate Hotel. I sincerely apologize for the inconveniences you experienced during your check-in and check-out processes. It is concerning to hear that there was an issue with your room allocation, and I regret that you were not given a prompt apology during this time. Regarding the temperature in your room, I understand how uncomfortable it must have been. Our team strives to ensure a pleasant environment for all guests, and I appreciate your comments on the heating situation. Your concerns about energy efficiency are noted, as we continually aim to balance comfort and sustainability in our operations. I will address your observations with our team to reinforce training and improve our service quality. Thank you once again for your insights, as they are invaluable in helping us enhance our guest experience. Sincerely, Andrew M General Manager

Comfortable stay and friendly staff

트립어드바이저 평점 4.0/5

samjaynelambert Friends getaway - TripAdvisor 인증 리뷰

Good location, rooms comfortable, breakfast ok. Good place for exploring Oxford and was ok for what we wanted. Staff friendly.

Dear Sam Jayne Lambert, Thank you for your kind words regarding your recent stay at Mercure Oxford Eastgate Hotel. We are pleased to hear that you found our location convenient and our staff welcoming. Your feedback on breakfast is noted, and we appreciate your insights as we strive to enhance our offerings. Andrew M General Manager

Really good!

트립어드바이저 평점 5.0/5

Lucie G 비즈니스 - TripAdvisor 인증 리뷰

Really good. Really enjoyed it. I only stayed to sleep but very confortable bed and great high street view. Good breakfast.

Dear Lucie G, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the comfort of the bed, the view, and the breakfast offerings. Your satisfaction is our priority, and we appreciate your kind words. Andrew M - General Manager

Great hotel

트립어드바이저 평점 4.0/5

Ktki TripAdvisor 인증 리뷰

Great hotel at a reasonable price. Second time staying. Fantastic location for city centre and Cowley Road. Room comfortable, breakfast great and good value and helpful staff. Bedroom was a bit hot but that was the only flaw.

Dear Ktki, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, comfortable accommodations, and attentive service. We take note of your comment about the room temperature and appreciate your understanding. Best regards, Andrew Merrill General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 627 리뷰 9/10 위치
  • 831 리뷰 5.7/10 객실
  • 603 리뷰 8/10 서비스
  • 10 리뷰 7.1/10 인터넷 가격
  • 450 리뷰 4.4/10 안락함
  • 299 리뷰 6.6/10 조식
  • 281 리뷰 4.8/10 청결도
  • 177 리뷰 5.3/10 가격 대비 가치

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