Mercure Maceio Pajucara 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.907 görüş

Mercure Maceio Pajucara - Image 1
Mercure Maceio Pajucara - Image 2
Mercure Maceio Pajucara - Image 3
Mercure Maceio Pajucara - Image 4
Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas, 57030 170 MACEIO, Brazil

Açıklama

Otel ekstraları

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

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Otelin konumu

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

GPS:-9.66819, -35.71439

Telefon
Faks +55 82 2122-9500

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

MAENDÚ

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.907 görüş

TripAdvisor Derecesi  4.0/5  1.526 görüş

2024 mükemmeliyet sertifikası

Wonderful reception staff but the most awful food

Tripadvisor puanı 1.0/5

anneenna135 Aileler - TripAdvisor onaylı yorum

Wonderful reception staff but the most awful food I have eaten in over a decade. We had dinner and lunch due to flight cancellation and the food was impressively bad in every possible way. Also rooms have no duvets or bakers, only thin sheets.

🔝hotel in Maceió 👏🔝

Tripadvisor puanı 4.0/5

kinostour Couples - TripAdvisor onaylı yorum

My wife and I have been stayed at Mercure Pajuçara on January 2022 for one week. Since the reservation until check-out everything is so outstanding! All of staff is so friendly, attentive. Special thanks to the general manager (Mrs. Thaïs Pradella) and her staff. Rooms are comfortable and pretty clean. Covid-19 safety protocols are extremely followed by all employes and guests. Full continental breakfast is served. Hotel is located in N’a ce neighbourhood where you can find some restaurants and markets. Highly recommended to stay here.

Prezado Sr. Kino, boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente,

Wonderful stay

Tripadvisor puanı 5.0/5

Bobever Couples - TripAdvisor onaylı yorum

Had booked for initial 2 days but extended another 2 days . Hotel well located across from beachfront and in main strip for restaurants etc . Staff were alll wonderful and could not be more helpful and kind . Breakfast was substantial

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella General Maneger

Worst Mercure/Accor experience ever

Tripadvisor puanı 1.0/5

mileage_millionaire Aileler - TripAdvisor onaylı yorum

Although booked 2 months in advance and paid also in advance at that time, I wasn‘t upgraded due to my accor platin status at all! The hotel fears discussions with the very demanding local clientele and therefore prefers to upset the highest client category of its chain membership giving a very BASIC room. Had a third person (sister of my wife) with us- almost still a child. It seemed to me that all facilities (rollaway bed/sofas) were already used so the staff (my wife is brazilian so the Language barrier could Not be an excuse) preferred to lie an treat us as we were the lowest feed in the food chain for them. I booked with european prices for 7 Nights two months in advance). Perks for platin guest is only a drink voucher for each. None of the other usual amenities, no high speed internet- nothing. The room is okay but far away from the Management pictures online. Beside the congested sink in the bathroom. Just one towel for three and the too hot water- even in cold mode. Breakfast is fairly okay but much to much overcrowded and not prepared for full house! No service at all!! I usually dont complain but this time its too much to bare even for the Most relaxed and forgiving frequent Traveller in the world. The Management should bare in mind that european travellers (Even though brasilian origin) bring Money and work to the country, spend their most valuable time here and are used to better facilities. Michael T.

Dear Mr. Michael T, good afternoon! Happy 2020!!! Thank you for telling us about your experience at Mercure Maceió Pajuçara. We're sorry we didn't live up to your expectations. At Mercure, we seek to provide a high-level service to each of our customers; so your feedback is very important to us. I would like to point out that the upgrade and voucher of the welcome drink has been granted according to program policy and by you being a special customer, Platinum, but which caused the possibility of remaining in our superior apartment was the reservation of the third guest, where we try to accommodate them in the best possible way as the Mercure Maceio Pajuçara Hotel does not offer apartments for three people. We make an exception for being a special customer and I say that all our guests are valuable and we are very happy to have you with us. With regard to other notes, be sure that we will be taking appropriate measures to deal with the problem and prevent future occurrences. We appreciate you told us your problems and hope you will give us the opportunity to better serve you. Best regards Thais Pardella General Manager

A lot of noise!

Tripadvisor puanı 3.0/5

auvieira281 Aileler - TripAdvisor onaylı yorum

I spend 4 days intros hotel and in two days had events in front of hotel up to 6 a.m. where was not more possible sleep. Terrible experience. Is not the best place to stay in Maceio, but is a good location. Th breakfast is good and the staff were very kindly.

Dear Mr. Agusto, good morning! Thank you for telling us about your experience at Mercure Maceió Pajuçara.   We are very sorry for the noise caused by an external event. I would like to highlight that it was a one-off event. At Mercure, we strive to provide a high level of service to each of our clients; so your feedback is very important to us.   Thank you for telling us about your problems and we hope you will give us the opportunity to serve you in the near future. Regards, Thais Pradella General manager

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  • 43 görüş 2/10 Wifi
  • 599 görüş 9.2/10 Kahvaltı
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  • 261 görüş 5.3/10 Konfor
  • 151 görüş 8.4/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Maceio şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.