Mercure Camboriu Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.595 ulasan

Mercure Camboriu Hotel - Image 1
Mercure Camboriu Hotel - Image 2
Mercure Camboriu Hotel - Image 3
Mercure Camboriu Hotel - Image 4

Deskripsi

Keistimewaan hotel

  • No charge for children aged 8 or under staying with their parents

  • Modern event room for up to 400 people

  • Hotel in Balneario Camboriu w/ heated pool, gym, sauna and Live Spa Beauty

  • Beachfront hotel on the city's main avenue

  • 40-minute drive to Navegantes International Airport

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Mercure Camboriu Hotel

Av Atlantica 2010
88330012 BALNEARIO CAMBORIU
Brazil

GPS:-26.98726, -48.63257

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok

Sarapan

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.595 ulasan

Peringkat TripAdvisor  4.0/5  2.520 ulasan

Awful place to stay

Catatan Tripadvisor 1.0/5

TomP333 Couples - Ulasan TripAdvisor tersertifikasi

Hotel was adequate but service and responsiveness needs improvement.

Catatan Tripadvisor 2.0/5

Cheryl K Ulasan TripAdvisor tersertifikasi

Good location but poor service and cleanliness

Catatan Tripadvisor 2.0/5

chrisandlorenah Couples - Ulasan TripAdvisor tersertifikasi

Thank you for taking the time to share your detailed feedback about your recent stay with us. We sincerely apologize for the challenges you encountered, and we appreciate your candid remarks as they help us identify areas for improvement. Firstly, we deeply regret the inconvenience caused during check-in regarding the credit card situation. We understand the frustration and confusion it may have caused, and we will review our procedures to ensure a smoother process in the future. Your feedback about the staff's attitude and refusal to facilitate a conversation with the manager is concerning, and we will address this matter with urgency. Regarding the cleanliness issues in the common areas, particularly the gym and hot tub, we apologize for the lapse in our housekeeping standards. Rest assured, we will investigate the matter thoroughly and take corrective actions to ensure a cleaner and more pleasant environment for our guests. The lapses in service, including the failure to book the car and the unhelpful response about restaurant reservations, do not align with our service standards, and we appreciate you bringing this to our attention. We will reevaluate our staff training and communication protocols to prevent similar incidents in the future. Your pictures and descriptions of the cleanliness issues are valuable, and we will use them to address the concerns raised promptly. We take your comments seriously, and we assure you that necessary steps will be taken to rectify these shortcomings. We understand that your experience fell short of your expectations, and for that, we sincerely apologize. Please be assured that your feedback is instrumental in our commitment to providing an improved experience for future guests. We genuinely value your patronage and hope you will give us another opportunity to regain your trust on your future visits. Kind regards, Anatália Bernardi - General Manager

Beachside at Mecure Balneário Camboriú

Catatan Tripadvisor 3.0/5

MCTMASE Solo travel - Ulasan TripAdvisor tersertifikasi

Great Location

Catatan Tripadvisor 3.0/5

alejandroz292 Ulasan TripAdvisor tersertifikasi

Mr Alejandro Thank you for your feedback regarding our hotel. We're glad to hear that you found our location central and perfect, right in front of the beach. We also appreciate your positive comments about our staff. Your suggestion about refurbishing is noted, and we continually strive to improve our facilities based on guest feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience. If you have any specific suggestions for improvement, please feel free to share them with us. Your input is valuable to us. Thanks Anatalia Bernardi - General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 785 ulasan 9.4/10 Lokasi
  • 1.011 ulasan 5.4/10 Kamar
  • 1.068 ulasan 7.4/10 Pelayanan
  • 57 ulasan 3.1/10 Internet
  • 705 ulasan 7.8/10 Sarapan
  • 471 ulasan 4/10 Kenyamanan
  • 448 ulasan 5.7/10 Kebersihan
  • 195 ulasan 3.2/10 Kesepadanan nilai

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