ibis Swansea 2성

고객 평점 (ALL 평가) 4.5/5 532 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
ibis Swansea - Image 1
ibis Swansea - Image 2
ibis Swansea - Image 3
ibis Swansea - Image 4
Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, 영국

호텔설명

호텔 추가 정보

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

숙박

호텔 위치

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
영국

GPS:51.619988, -3.911852

전화
팩스 +4400000000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  532 리뷰

TripAdvisor 평가  3.7/5  1,105 리뷰

Such a lovely welcome...

트립어드바이저 평점 5.0/5

Lizzie D TripAdvisor 인증 리뷰

I arrived fairly late after a very long drive in dreadful weather conditions. From the moment I walked in to the hotel I felt at home. I had the loveliest welcome from Maria, Michelle and Tom who went above and beyond to help me relax and "climb down" from a horrible journey. Maria even went onto Google street view to show me my destination the next morning which was so helpful. The room was spotless, comfortable and quiet and I was really impressed with the commitment of Ibis to waste management as there were 4 different bins for paper, glass, food and general waste. I ate in the restaurant on my second night and the food was fresh and tasty. Thanks to all 3 of them for clearly loving their jobs, I enjoyed my stay a great deal. Thanks guys. (And I raise a glass and a shovel to Michelle...!)

Hi there, We thank you for sharing your opinion with us. It's fantastic to hear you had such a positive experience at ibis Swansea. We're delighted our team made you feel so welcome after your challenging journey. Their helpful approach and the comfortable, spotless accommodation clearly made a real difference to your stay. It's great you appreciated our environmental efforts and enjoyed the fresh food in our restaurant. We can't wait to welcome you back. All the best, Kate Davies, General Manager

No Gherkins

트립어드바이저 평점 5.0/5

SimonA634 TripAdvisor 인증 리뷰

I visit family every year in Swansea and have previously stayed at The Dragon Hotel. The Dragon however has fallen well below its previous standards and has been having a refurb for at least the last 4 years which will start in September. However every year it hasn't been done. I discovered the same thing this year so I decided to change hotels. What a gem I discovered in the Ibis. The Dragon is allegedley a 4 star whereas the Ibis is only a 2 star but let me just say the Ibis is streets ahead of the Dragon. I'm sure I could find things to moan about such as no fried eggs for breakfast (only scrambled or boiled) or that I'd have prefered a bigger shower head ( I may take my own with me next year) , or that they don't take cash. But that would just me being pedantic. The breakfast was more than adequate and to be honest the scrambled eggs (which were replenished frequently) are probably a lot healthier than fried eggs. When you walk into the Ibis it is clean and airy and the staff on reception were cheerful and friendly. I actually arrived at the hotel around 10.30 and while it was far to early to check in there was no problem with leaving my bags there. My room was wonderful being as far away from the lifts as possible, and was also light and airy and furnished with everything needed. I especially liked the walk in shaower meaning I didn't have to clamber in and out of a bath tub. Breakfast is served until 10.00am and even late on there is not a problem with items being topped up if requested. I originally made the booking over the phone with Tom who couldn't have done any more for me, and the same can easily be said for the rest of the team. My one serious moan is that on the Wednesday night I got a snack in the hotel. I ordered the chicken burger which should have come with gherkins. They had run out of gherkins, however it still tasted great. I did actually mention to Tom thatit may have been better done as a wrap than a burger due to the size of the burger bun compared to the chicken.

Hey there, Simona! Thrilled to see your positive feedback. Thanks for sharing your experience with us. It's wonderful to hear you enjoyed your experience with us so thoroughly. We're particularly pleased our team made you feel welcome from the moment you arrived, and that your room's layout met your needs so well. The walk-in shower is a favorite feature among our guests who appreciate practical design. While we're sorry about the burger topping disappointment during your evening snack, our kitchen team always aims to adapt recipes when ingredients run short. We've noted your creative wrap suggestion for future menu updates! Lastly, we're chuffed Tom and our breakfast crew could contribute to your positive experience. Maintaining consistent quality throughout the day remains a key priority for us. It would be lovely to welcome you again. Wishing you all the best, Kate Davies, General Manager

A great stay

트립어드바이저 평점 5.0/5

katieksr83 Couples - TripAdvisor 인증 리뷰

Stayed here for 1 night while I did the Swansea half Ironman. We arrived before check in but our room was ready so we were quickly checked in. I’d booked a pet friendly room but last minute decided not to bring our dog because of the very hot weather predicted. They quickly refunded the additional pet fee. This is a really lovely hotel. Quiet room and a comfortable bed which was really all I needed. Room was recently refurbished to a high standard. Everyone we met was friendly and helpful and I really can’t fault anything about our stay. Excellent value for money.

Hi Katie, Thank you for sharing such wonderful feedback about your stay. We're delighted that your experience at ibis Swansea exceeded your expectations. Your comments about the swift check-in process and smooth refund handling make us proud. The comfort of your recently renovated accommodation, peaceful atmosphere and cozy bed brought us joy. Our team members were touched by your kind words about their warmth and support throughout your visit. The value you found in your stay means a lot to us. We would love to welcome you back for another pleasant stay. Warm regards, Kate Davies, General Manager

WHAT A JOKE OF A HOTEL

트립어드바이저 평점 1.0/5

Graeme B TripAdvisor 인증 리뷰

The staff on arrival were rude non helpful trying to make out that I'd booked for a week when i told them it was fri-sun the staff tried making out that it was my error and not theres which in a matter of fact I have evidence of my booking which they deny this is one of the worst hotels we've actually stayed in and I will not be staying in this appalling hotel agin and will make sure that none of my family/friends stay at this hotel after nearly messing up my holiday then getting gaslighted when u show your booking an confirmation absolutely disgusting !!!!!!

Hi Graeme, Thank you for taking the time to share your feedback with us for the 3rd time. I reiterate, you turned up 1 week early We changed your booking to accommodate you but we could only do it for the Friday night as we were full on the Saturday night. The staff were more than helpful upon check in. They were not rude either. More the other way round because of your error. Best wishes Kate Davies, General Manager

Great location & staff were great

트립어드바이저 평점 5.0/5

alic475 TripAdvisor 인증 리뷰

Great location for the town, just a short walk from the centre. Lot's of great places in easy walking distance. Staff were all polite, friendly and helpful every time we spoke to them. Them room was comfortable and clean and the hotel was quiet.

Dear Alic, Thank you very much for this kind review of your recent stay. It's fantastic to hear that you found our location convenient for your ventures into town and that everything you needed was just a stone's throw away. Our team is over the moon to be described as polite, friendly, and helpful – they're the stars of the show, after all! We're also thrilled that you enjoyed a comfortable and clean room, guaranteeing that all-important good night's sleep on one of our acclaimed Sweet Beds. As for the quietness you mentioned, we're glad you found tranquility during your stay, despite our proximity to the bustling Fabian Way. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 396 리뷰 8.5/10 위치
  • 676 리뷰 6.9/10 객실
  • 727 리뷰 9.6/10 서비스
  • 13 리뷰 9/10 인터넷 가격
  • 360 리뷰 7.5/10 청결도
  • 238 리뷰 8.2/10 조식

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