ibis Swansea 2성

고객 평점 (ALL 평가) 4.5/5 1,057 리뷰

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호텔설명

호텔 추가 정보

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

숙박

호텔 위치

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔

HOTEL

Feeling peckish? You do not have to leave the hotel.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,057 리뷰

TripAdvisor 평가  3.5/5  1,085 리뷰

Never stay here

트립어드바이저 평점 1.0/5

Bola H TripAdvisor 인증 리뷰

Very very dated hotel w a receptionist who does not know how to greet guests or anything about hospitality. Check out the pics. No proper mattress. Dusty. Linoleum floor in a hotel room? The toilet door lock is?? Feels like a prison cell;( Too bad I came all the way here for this dump and paid;(

Poor service and late cancellation by the hotel.

트립어드바이저 평점 1.0/5

mattw12 TripAdvisor 인증 리뷰

Sadly I never got to experience the hotel, as despite having made my booking over 2 months in advance for an event I was attending, they cancelled my booking 10 days before I was due to stay, effectively leaving me high and dry and scrambling to find somewhere else. When I phoned to query this cancellation I was told by a very nice polite receptionist, that there were 'technical issues' which meant that the hotel had inadvertently overbooked. As I had made my booking very early I was surprised that I was being cancelled, so I was assured that a manager would phone me back to discuss the issue. No one ever did of course. I suspect the hotel discovered they could sell my room for more money. I've stayed in a lot of Ibis hotels over the years, but not sure I will again if I can't trust them to honour a booking.

좋은숙박

고객 평점 5.0/5

L. S. 비즈니스 - 전체(All) 통지 확인

가성비가 좋아요 주변에 페스트프드점 엄지척

안녕하세요, Lee님! 저희 호텔에서의 숙박에 대한 리뷰를 남겨주셔서 감사합니다. 😊 It's fantastic to hear you found our hotel to be great value for money – we're all about providing a top-notch stay without breaking the bank. Plus, it's brilliant that our proximity to fast food options hit the spot for you. We're thrilled to pass on your thumbs up to our local eateries! I'm also delighted to see our receptionist's friendly attitude made a positive impact on your stay. We pride ourselves on delivering warm and welcoming service, so it's great to know we're on the right track. 다시 한 번 감사드리며, 다음 방문을 기대하겠습니다! 😊 좋은 하루 보내세요! Kate Davies, General Manager

Great room and hotel location

트립어드바이저 평점 5.0/5

whitey1962 비즈니스 - TripAdvisor 인증 리뷰

Easy to find free parking outside the front door. Receptionist was pleasant and I was on my way up 2 floors in no time. The room was great with a big shower, big tv, tea maker and a desk with power Good view out the window too Bed was excellent in comparison to the Travelodge bed I had the previous evening

Dear Guest, Thank you for this great review. We are delighted that you had a memorable stay as this is always our main aim. We will be sure to let the team know the impact they had on your experience. We are glad that our location was convenient for your needs. We look forward to welcoming you back on a future occasion. Best wishes, Kate Davies, General Manager

Patrick

트립어드바이저 평점 5.0/5

magnwn TripAdvisor 인증 리뷰

Really miseranle when we checked in, but what a great happy smile and welcome. We were soon checked in along with our car. Given a nice ‘red’ double room on the second floor. Room - the usual tea / coffee kettle. It was warm, clean and comfy, nice fresh smell in the room including the bathroom - mirror sparkling along with the chrome. We went down had a meal each - a plateful of good quality food, nothing to complain about. Our ‘check in guy’ came over to see if we were happy with our meals and later cleared up. Patrick, he was brilliant from the moment we steeped into the foyer. Not only with us, he was the same for other guests there. Other staff on duty were the same, it was a pleasure to stop with them! A massive thanks to Patrick & the other staff last night - 15/02/24. Looking forward to staying with you again. 🏴󠁧󠁢󠁷󠁬󠁳󠁿❤️👍🏻

Dear Guest, Thank you for taking the time to let us know your opinion of your recent stay. It's brilliant to hear that you felt warmly welcomed and that our 'red' rooms provided the comfort and cleanliness you deserve. Our team, especially Patrick, is over the moon to know that their efforts to ensure your happiness have not gone unnoticed! We're also tickled pink that the quality of our food hit the spot for you. Your kind words are a pat on the back for our dedicated staff. We're thrilled you're looking forward to your next stay – we can't wait to welcome you back! We look forward to welcoming you back. Best wishes, Kate Davies, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 537 리뷰 9.1/10 위치
  • 946 리뷰 6.9/10 객실
  • 982 리뷰 9.6/10 서비스
  • 22 리뷰 8/10 인터넷 가격
  • 494 리뷰 7.4/10 청결도
  • 345 리뷰 8.3/10 조식

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