Pesan informasi

Hôtel Mercure Bords de Loire Saumur bintang 4

Catatan tamu Avis 4.5/5 3.367 ulasan

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
+ 9 Layanan

Keistimewaan hotel

  • Located on an island and close to vineyards

  • Panoramic terrace

  • Opposite the Château de Saumur, the old town and historic monuments

  • On the banks of the Loire

  • 5 minutes from the city center

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Hewan peliharaan diperbolehkan Layanan berbayar
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Mesin semir sepatu
Katering
  • Sarapan Layanan berbayar
  • 1 Bar
  • Layanan kamar
Rekreasi dan aktivitas
  • Pusat kebugaran
  • Kesehatan Layanan berbayar
  • Padang golf 9 lubang (di dekat) Layanan berbayar
  • Tenis dalam ruangan (di dekat) Layanan berbayar
  • Aktivitas olahraga lainnya
Layanan bisnis
  • 1 Ruang pertemuan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Hôtel Mercure Bords de Loire Saumur

1 Rue du vieux Pont
49400 saumur
prancis

Tel: +33241672242

Check-in dari 14h00

Check out sampai 12h00

  • Dengan pesawat

    AEROPORT DE TOURS Pada 65km / 40,39 mil

  • Dengan kereta

    GARE DE SAUMUR Pada 1km / 0,62 mil

GPS :47.26182, -0.071706

Akomodasi kami

Choose from the different room categories available: a Classic Room or Superior Room with a view over the old town and the magnificent Loire, and a range of exceptional services.

Classic non-smoking room with a double bed. Elegant and at a keen price.

  • Maks. jumlah orang: 2
  • Area: Dari 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic non-smoking room with queen size bed. Comfort for a suitable price.

  • Maks. jumlah orang: 2
  • Area: Dari 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic non-smoking queen size bed room overlooking the river.

  • Maks. jumlah orang: 2
  • Area: Dari 20 / 215 sq ft
  • Pemandangan: Tepi sungai *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with king-size bed and river view.

  • Maks. jumlah orang: 2
  • Area: Dari 25 / 269 sq ft
  • Pemandangan: Tepi sungai *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room on the Loire side with 1 double bed

  • Maks. jumlah orang: 2
  • Area: Dari 25 / 269 sq ft
  • Pemandangan: Tepi sungai *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege room w/ balcony facing Loire

  • Maks. jumlah orang: 2
  • Area: Dari 25 / 269 sq ft
  • Pemandangan: Pemandangan sisi sejarah, Tepi sungai *

Tergantung ketersediaan

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Restoran dan bar kami

TERRASSE SUR LOIRE

Unique in Saumur and the surrounding region, our panoramic terrace offers exceptional views of the old city and Saumur's most beautiful landmarks. The majestic Loire is at your feet. Enjoy the soothing calmness and natural beauty.

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 1

  • Ukuran maksimal: 39

  • Kapasitas maksimal: 15 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Hôtel Mercure Bords de Loire Saumur

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.5/5

3.367 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

1.093 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Helpful and friendly staff

Catatan Tripadvisor 4.0/5

876lesleyw 19/02/2020 Ulasan TripAdvisor tersertifikasi

A very nice room with a great view over the Loire and the Chateau, coupled with excellent staff made our stay a very relaxing and enjoyable experience. Will definitely be making a return visit during the summer months.

Beautiful situation

Catatan Tripadvisor 3.0/5

colin1244 Couples - 14/10/2019 Ulasan TripAdvisor tersertifikasi

Pleasant hotel in a beautiful situation with a good room overlooking the river. The reception is several steps from ground level and although there is access by lift it is not obvious the first time you arrive at the hotel. The room was good with a varied breakfast. My only query was the staff who appeared less than welcoming especially in the breakfast area. To have to stand and wait while a table is cleared and re- set is not a good start to any day. We were guests in a hotel despite some of the staff.I want to be welcomed with a smile and shown to a table .

Dear Colin1244, Thank you for taking the time to share your experience. We make the best every day to make your stay a real success. Our team is happy to have met your expectations and hopes to welcome you back to Saumur. Best regards, Thibaut Reception

Good hotel

Catatan Tripadvisor 5.0/5

Neil B Couples - 03/10/2019 Ulasan TripAdvisor tersertifikasi

Very good hotel in a great location near the town center.Great views across the river to the chateu. Good breakfast with a good choice,free car park outside but secure. Would use again when in the area.

Dear ostrogoths, We thank you for the time allotted for writing your feedback. We are delighted that you enjoyed our services and our location. We ll be pleased to welcome you once again in Saumur! Best regards, Thibaut

1 night-stay

Catatan Tripadvisor 5.0/5

joeP639OUU Couples - 02/09/2019 Ulasan TripAdvisor tersertifikasi

Excellent location. Superb views of the town and the castle from the bedrooms that face the river. Comfortable beds, adequate rooms, small shower room. Good breakfast with plenty of choice. Garage available. The hotel is a little dated but still very pleasant.

Dear joeP639OUU, Thank you for taking the time to share your experience. We make the best every day to make your stay a real success. Our team is happy to have met your expectations and hopes to welcome you back to Saumur. Best regards, Thibaut Reception

Excellent hotel great location

Catatan Tripadvisor 4.0/5

matt111122 Friends getaway - 21/07/2019 Ulasan TripAdvisor tersertifikasi

Staff excellent food good layout of breakfast area a bit confusing but over all quality was excellent unfortunately the kitchen was closed for our stay but can't praise the staff enough bar was fine and the view from the terrace was fantastic

Loire Visit

Catatan Tripadvisor 5.0/5

DingersHampshire Couples - 15/07/2019 Ulasan TripAdvisor tersertifikasi

Excellent Hotel with excellent breakfast. Room overlooking the Loire. Shower unit in the bath and would have appreciated a handle on the wall for help in getting in and out of the bath. The older you get the more difficult it becomes!! Easy access across the bridge to the main area in Saumur.

Dear DingersHampshire, Thank you for taking the time to share your experience. We make the best every day to make your stay a real success. Our team is happy to have met your expectations and hopes to welcome you back to Saumur. Best regards, Laurent Front Office Manager

Excellent Location, Friendly Staff and Comfortable Room

Catatan Tripadvisor 4.0/5

jonathanndavies Couples - 07/07/2019 Ulasan TripAdvisor tersertifikasi

The hotel is located on the banks of the Loire with a view across to the Chateau. It is a fantastic location and we enjoyed our stay. Our room was comfortable, quiet and well appointed. I recommend the hotel without any reservations. I liked the secure under hotel parking which is available at extra cost and although we had checked out of our room we were able to leave our car parked there when we went exploring.

Dear jonayhanndavies, Thank you for taking the time to share your experience. We make the best every day to make your stay a real success. Our team is happy to have met your expectations and hopes to welcome you back to Saumur. Best regards, Laurent Front Office Manager

Third visit

Catatan Tripadvisor 5.0/5

Jerome_norris Couples - 05/07/2019 Ulasan TripAdvisor tersertifikasi

This was our third visit to this hotel which has improved since Accor took over. Terrific location. Good air-con during the 40 Celsius heatwave. Building work during our stay did not detract from our enjoyment of the hotel.

Dear Mr Norris, Thank you for taking the time to share your experience. We make the best every day to make your stay a real success. Our team is happy to have met your expectations and hopes to welcome you back to Saumur. Best regards, Laurent Front Office Manager

Great Hotel

Catatan Tripadvisor 5.0/5

Jamesnewmills Business - 24/06/2019 Ulasan TripAdvisor tersertifikasi

The location of the hotel is great, close enough to the centre for a gentle stroll in and back and the balcony over looking the river is lovely. the staff are great and very friendly with the breakfast very nice. The only slight down side is whilst you can order room service the restaurant is not open in the evening but the restaurants in Saumur are open late so finding something to eat is not difficult.

Dear Jamesnewmills, Thank you for taking the time to share your experience. We make the best every day to make your stay a real success. Our team is happy to have met your expectations and hopes to welcome you back to Saumur. Best regards, Thibaut Reception

a return with pleasure

Catatan Tripadvisor 5.0/5

confit22 Couples - 11/06/2019 Ulasan TripAdvisor tersertifikasi

once again we stayed at this mercure in saumur and wih a river view it was again a great success and will always be a place for us to return to . The room over looking the loire is l ideal vantage view point on this shallow quiet river

Dear confit22, We thank you for taking the time to share your recent stay with us. We are delighted that our staff and all our services have contributed to your satisfaction. We hope to see you again on Saumur. Best regards, Thibaut Desk

My Fourth Visit

Catatan Tripadvisor 5.0/5

Britsontour2016 Couples - 21/11/2018 Ulasan TripAdvisor tersertifikasi

My wife and I, or just myself, use this excellent hotel on our visits to Saumur or as we move through Western France. We love the place. The views across the Loire towards the Chateau de Saumur are stunning, particularly at first light and at night.Breakfast is more like a Brunch and ideal if you are travelling. Thoroughly recommended.

Dear Madam, Sir, We are delighted that you enjoyed your stay at our hotel. Reading comments like yours motivates us even more to make the stays of our customers unforgettable. The whole team joins me in thanking you and we would be delighted to welcome you again for your next stay. Best regards, Thibaut Desk

Stop over in Saumur

Catatan Tripadvisor 5.0/5

ayrshire45 Couples - 14/11/2018 Ulasan TripAdvisor tersertifikasi

The hotel is situated across the river from the town, easy walking distance. The room was a good size, clean with comfortable bed and overlooked the river and the town. The Chateau de Saumur overlooks the town and the view from our room at night when it was lit up was spectacular. There is hotel parking nearby; code for the barrier is supplied when you check in. Good selection for breakfast.

Dear Madam, Sir, Many thanks for your contribution. We are very happy to have contributed to your positive experience of stay and hope to see you again on Saumur. Our team is concerned about your well-being and accompanies you every day to make your stay more enjoyable. Best regards, Thibaut Desk

Overnight Stopover

Catatan Tripadvisor 4.0/5

Charles C Couples - 01/10/2018 Ulasan TripAdvisor tersertifikasi

We stayed here for a Stopover in both directions on our holiday. The hotel is quite easy to find, has parking and lovely views of the town and Castle opposite. The town of Saumur is 600m away across the river Loire and not well provided with places to eat so the hotel not having a restaurant came as a big disappointment .We were surprised by the tired, outdated furnishings in the public areas and the hotel has a "Back to the 1980s" feel about it.

Repeat visit spoiled by housekeeping lapse

Catatan Tripadvisor 4.0/5

LondonChrisP Couples - 24/09/2018 Ulasan TripAdvisor tersertifikasi

We stayed here several times over the years. On this occasion our room had not been cleaned when we returned to it at 13.45 on the day after our arrival. This is not acceptable.in a four star hotel. It was quickly rectified while we sat in the bar with a free bottle of water.However, the hotel is very well situated on the island in the middle of the Loire and is quiet and comfortable with easy parking .Staff very helpful.The usual Accor teaspoon shortage at breakfast, but no bathroom eccentricities!

Sir, Thank you for your comment that allows us to improve and better understand your expectations. I thank you again for your loyalty to our establishment. It is possible that in times of very strong summer activity, as was the case when you came, some rooms are not ready at 13:30. At these times we have many requests identical to yours, requiring us to have their room ready by noon. You will understand that despite all our efforts and our involvement, it is not possible for us to respond to all requests. If however, you had taken a few seconds to inform our reception service of your wish, we could have organized ourselves to best meet your request. Not having this information, we did our best to prepare your room for 14:00. As you can see, our services reacted very quickly and offered to wait a few minutes at the bar so that your room is ready as soon as possible. What has been done professionally. During your next stay, please indicate your wishes with the reception service when you leave the hotel. We can then make our arrangements. Looking forward to welcoming you again. Best regards, Mr BERTRAND R

Good Location - Great Value

Catatan Tripadvisor 4.0/5

t0nyb49 Couples - 20/09/2018 Ulasan TripAdvisor tersertifikasi

Nice clean hotel Stayed for two nights - stay was great Good ValueClean rooms - Good food Supportive staffWill stay there again if I have a chance Mercure are becoming my favorite brand for these trips

A lovely hotel in a fabulous location

Catatan Tripadvisor 5.0/5

JohnMReynolds Couples - 20/09/2018 Ulasan TripAdvisor tersertifikasi

The staff were friendly and helpful, and the room was superb. The view across The Loire to Saumur was fabulous, both from the room itself and the excellently stocked breakfast room. The town was but a short and delightful walk away. I cannot recommend it too highly.

Did not meet all our expectations.....

Catatan Tripadvisor 3.0/5

mariojim Couples - 26/08/2018 Ulasan TripAdvisor tersertifikasi

We chose this Mercure hotel based on our previous experiences with Accor Hotels, Mercure in particular and the location was very good. We booked the standard room. When we arrived at the hotel we were given a room away from the elevator as requested in the booking but to our great surprise the room had with a small double bed (1m40). This is first time this happened to us in a Mercure and in my experience in Ibis Styles, Ibis and Novotel, and Novotel Suite. Nowhere on the web booking form it was mentioned that the bed was a small double. Being both tall we considered going to another hotel. The staff at reception tried their best to accomodate our needs and in the end the issue was resolved satifactority but still caused much unnecessary distress after a long day travelling. We were told that only 4 rooms had such beds in the hotel. We consider this inacceptable when the norm is now for 1.6m beds especially in this class of hotels. These rooms should not be sold for double occupancy, unless customers are notified of this possibility. The hotel proprietor explained on our departure day, that the Accor website did not have the functionality to specify this. So beware of this possibility in this hotel if you need a larger double bed for a decent night sleep. Otherwise the room provided after our complaint was very nice (apart from the wall mounted "hair dryer" which was also a relic from the 70's). Breakfast was very nice, they could do with a ZUMEX style juicing machine as in some Ibis Style hotels rather than a small individual one which is slower and messier. The toaster was also an old fashion (retro) design which is a safety hazard with exposed hot wires (Moulinex retro) with children, with no thermostat so you have to stay by your toats and guess when they are ready and turn them as it has only a heating element on one side. The hotel staff we encountered were very professional and helpful.

Poor Welcome

Catatan Tripadvisor 2.0/5

bryane837 Couples - 06/08/2018 Ulasan TripAdvisor tersertifikasi

Experienced the worst welcome I've ever had at an Accor hotel, the woman on the reception was abrupt and bad-mannered and had no interest in us as customers or sorting out our requests. Later she got our drinks order in the bar wrong and the following morning she had charged us (deliberately?) incorrectly for the drinks. However the man on duty when we checked out sorted out the problem with a smile and very professionally.

Dear Sir, I thank you in a very personal way. I am very happy to respond to your judgment which is very simplistic and you do not voluntarily mention the following: Our teams do their best to meet your expectations and you have an obligation to respect people in front of you. This is a simple principle of education whatever their skin color ... You have allowed yourself a completely inappropriate behavior, very little respect for the human. To believe that your little desire for comfort makes you forget the essence of our existence: Benevolence, respect for others, consideration, listening, living together. These simple values that you have completely lost through your outrageous and inaptive behavior in a contemporary society like ours today. The rest is just revenge and other misplaced behavior of a man in search of recognition. You forget to mention your upgrade and other services you enjoyed, just like the welcome that was made with tact and politeness despite your invectives. It is really sad to realize that at any age, the madness of men and still very present in some very restricted minds. I wish you sir find the peace of the soul you really need .. good luck for the rest of your journey of life very sad. Mr BERTRAND R

Great location

Catatan Tripadvisor 5.0/5

Chris B Couples - 26/07/2018 Ulasan TripAdvisor tersertifikasi

Stayed for 4 nights in a room facing the Loire. Wonderful views over the river and town. Great hotel: clean and comfortable; friendly staff; cool in the hot weather; good breakfast. Close to some good restaurants

Hello Madam, Sir and thank you for your contribution. We are very happy to have contributed to your positive experience of stay and hope to see you again on Saumur. Our team is concerned about your well-being and accompanies you every day to make your stay more enjoyable. Best regards. Mr BERTRAND R

Old Outdated - Needs an Upgrade

Catatan Tripadvisor 2.0/5

mikewQ7196MI Couples - 14/07/2018 Ulasan TripAdvisor tersertifikasi

The hotel is badly in need of an upgrade. Our room had a fantastic view of the river and the chateau opposite - but that was the only thing good about it. Lots of marks on walls and floors - tiles chipped in bathroom - generally not in very good condition. Aircon was virtually useless. Main town is across the river about a 15min walk away. Receptionist was borderline rude.

Hello and thank you for your contribution. We thank you for your participation and all this information that is part of your personal and subjective experience of stay. We take into account all the elements in order to make the necessary modifications. Looking forward to welcoming you back to Saumur. Best regards Mr BERTRAND R

Ulasan 20 terbaru kami

Dalam Kemitraan dengan TripAdvisor

Hotel terdekat kami yang lain

Semua hotel kami di saumur