客户意见评级 (ALL 评级) 4.2/5 4,979 评论
Emlyn's Restaurant features hearty local dishes
Outdoor heated swimming pool available to guests
Overlooking the tranquil River Mole and National Trust walks
Golf lessons available to guests at nearby golf course
Eight dedicated meeting rooms capable of hosting 30 people
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
Emlyn Restaurant is open to residents and non-residents alike. Overlooking the gardens, you can experience fine British contemporary cuisine in an exquisite setting. Al fresco dining is available in our beautifully landscaped gardens.
从 办理登记入住手续 - 从 办理退房手续
我们的 57 间客房都是套房，拥有焕然一新的外观，可为您提供现代便利设施和舒适体验。客房配备空调、纯平电视、免费无线网络、茶和咖啡器具、吹风机、熨斗和熨衣板以及压裤板。
来自 100% 认证入住过我们酒店客人的评论发现更多
A nice little break
kyskulia 25/08/2021 经 TripAdvisor 认证的评论
I read the reviews before booking and I must say I was surprised with the recent negative comments but decided to go anyway as I wanted a nice outdoor pool near London. My stay was so pleasant and I have nothing but good things to say - from the receptionist who greated us upon arrival and kindly informed that hotel does not operate dinner restaurant, however suggested local pubs instead. Ground floor rooms now also allow pets! So we actually had a little puppy with us, which was so nice - the breakfast buffet was generous and they sat us in the outside area (I asked) in the nice weather so that we can also have the dog with us while eating; the pool to enjoy was amazing too. Area itself is really nice, you can do plenty of walks in Box Hill. I would definitely stay at this hotel again, especially during the next heat wave!
Another very good experience at this hotel with sensational pool!
J7605CSmarks Business - 23/08/2021 经 TripAdvisor 认证的评论
This was my second visit to the Hotel and, once again, a very positive one. The reception staff are friendly and efficient and Jack does an excllent job on the bar and taking food orders. The room was adequate for what we wanted. Breakfast very good - I asked for fired eggs rather than the scarmbled which they did for me. Although we didn't get a chance to use it, this hotel has a fantastic heated, outdoor pool.
Surveyor47 30/09/2020 经 TripAdvisor 认证的评论
Rooms not as expected, no mention of paying for parking, supplement to eat breakfast in restaurant, not told about different menus on different days, coffee pods left in machine. Staff tried, room was OK, nice bed and TV, but overall experience fell far short of expectations
ncameron52 18/08/2020 经 TripAdvisor 认证的评论
We enjoyed our stay but were very disappointed with the breakfast which consisted on two yoghurts,2 packaged croissants , a jam portion, 2 apples and 2 small packaged juices for which we paid around £15 which was grossly overpriced . There was no hot tea or coffee - we were supposed to brew our own in the room .
Shyam Rohit B 17/08/2020 经 TripAdvisor 认证的评论
I have stayed at mercure before...this was no way a 4 star...and did not meet expectations in any way...pool was not available..no room service....no english breakfast ...no restaurant...unbelievable wouldn't have booked if had known also hotel looked old and worn out...
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