埃克塞特南门美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 413 评论

保证最优惠房价
埃克塞特南门美居酒店 - Image 1
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Southernhay East, EX1 1QF 埃克塞特, 英国

描述

酒店其他优惠

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • 酒店设有安全的停车场，每天收费 15 英镑

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

我们的客房

酒店位置

埃克塞特南门美居酒店

Southernhay East
EX1 1QF 埃克塞特
英国

GPS:50.720332, -3.528424

电话
传真 +44 1392 413549

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LOUNGE BAR & TERRACE

休闲区酒吧和露台全天开放，供应饮料，上午 11 点至下午 6 点之间供应简餐。我们的 Gatehouse 餐厅于下午 6 点至晚上 9 点之间供应主菜，包括每日特别菜肴。酒店还 24 小时供应披萨。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  413 评论

TripAdvisor 评级  3.8/5  3,275 评论

卓越奖 2024

Perfect

Tripadvisor 评级 5.0/5

David F 经 TripAdvisor 认证的评论

Only stayed one night but found everything perfect. All staff very helpful. Would not hesitate to return. Thank you to all involved.

Dear Guest, Thank you for your lovely review, we are so glad you enjoyed your stay here at The Mercure Southgate hotel! We hope to welcome you back Soon! Best Wishes, Reception

Great Stay, but Let Down by Leisure Facility Charges

Tripadvisor 评级 4.0/5

VivJoFlipFlop 经 TripAdvisor 认证的评论

Lovely stay at Mercure Exeter—fantastic location - a lovely run to the cathedral and quay. However, I was disappointed to find a £10 fee to use the pool and jacuzzi, something not made clear anywhere in the hotel. I paid, only to discover the jacuzzi was closed for maintenance. When I asked for a refund at the leisure desk, there was no apology and the request was refused. Thankfully, Abi at the main hotel reception was wonderful—apologetic, helpful, and genuinely kind. Although she couldn’t issue a refund due to the leisure centre being run separately, she completely turned the experience around. Thank you, Abi. I’ve since followed up with 3dleisure regarding the charge.

Average hotel.

Tripadvisor 评级 3.0/5

Tony P 经 TripAdvisor 认证的评论

Average hotel, dated bedrooms although bathrooms seem to have been upgraded. Towels are a disgrace like sandpaper! Need renewing. Everything was clean and the bar service was good but probably try somewhere else on next trip.

Excellent customer service

Tripadvisor 评级 5.0/5

jacslo 经 TripAdvisor 认证的评论

We booked just for one night, it is so convenient for concerts in the cathedral, we did have some issues, and I made this known to Abi on the front desk. Within minutes she responded so positively and with utter professionalism, as were all the staff. I couldn’t have been happier, and will absolutely make this hotel our “usual” for further concerts. We intend to attend quite a few more. So thank you, to you all, Best wishes, Jackie

Excellent all round...

Tripadvisor 评级 5.0/5

DKingCool 经 TripAdvisor 认证的评论

I searched online for a health club in Exeter that has a gym, swimming pool, Sauna and Jacuzzi (not many around) - I did find Spa Naturel Fitness (located in the Mercure Hotel). I wanted to try it out, on their website it says you can buy a one day pass for £15. So I emailed them, they emailed straight back and actually offered me a free pass (wow). When I arrived the girl behind the desk was very helpful explaining the facilities and explained about free parking and membership pricing etc. (just register your on the touch screen every two hours). The faculties were just what I was looking for - if we do move to Exeter I will be joining up. Everything is kept nice and clean. The changing rooms look new with free lockers (simply chose a 4x digit code), hot showers, hairdryers etc, drinking water. Although the Gym is small it does have a good selection of machines for a full body workout (including some free weights). The Swimming Pool is a good size and warm (can actually swim in it), the Sauna was hot as was the Jacuzzi. All in all very impressed - thank you... I hope to return!

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其他网络用户评价我们的酒店

  • 1,034 评论 9.3/10 位置
  • 1,492 评论 5.8/10 房间
  • 1,167 评论 8.6/10 服务
  • 13 评论 4.3/10 上网
  • 753 评论 5/10 舒适度
  • 512 评论 5.4/10 清洁度
  • 490 评论 7.4/10 早餐
  • 457 评论 4.9/10 性价比

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