佩恩顿美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,526 评论

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22 25 Esplanade Road, TQ4 6BQ 佩恩顿, 英国

描述

酒店其他优惠

  • 酒店适合家庭入住，位于英国里维埃拉的核心地段，距拖基 5 分钟路程

  • 每间客房都配备高速无线网络，提供店内停车服务（收费）

  • 设有当地风格的餐厅、酒吧和露台，供应优质的当地美食和饮品

  • 酒店允许携带各种体形和大小的宠物入住

  • 设有 2 间设施齐全的会议室，配备先进的技术，最多可容纳 35 人

我们的客房

酒店位置

佩恩顿美居酒店

22 25 Esplanade Road
TQ4 6BQ 佩恩顿
英国

GPS:50.4375, -3.5578

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,526 评论

TripAdvisor 评级  3.8/5  391 评论

Sea View Room

Tripadvisor 评级 4.0/5

Kirsty D 经 TripAdvisor 认证的评论

We stayed here for a couple days after Christmas. Check in was easy and room was sea view on 3rd floor. It was a lovely room with a great view but the windows were very dirty ( sea front location ) so not sure how often they are cleaned. Bathroom was nice but the shower flooded the whole room each time we used it. Bath robes in room ( one of which was dirty ) and one pair of slippers! The lifts were just outside our room and found the noise of those quite annoying .We ate dinner in the restaurant which was pleasant but no atmosphere as we were the only diners! Breakfast was not relaxing at all! It was just so so busy! The car park was very expensive so we parked elsewhere for a fraction of the price the hotel were charging. Overall nice stay but not sure we would return

Dear Kirstabelles Thank you for taking the time to share such a detailed account of your stay. I’m pleased to hear that check‑in was smooth and that you enjoyed the sea view from your room, but I’m very sorry that several aspects of your visit fell short of expectations. Your comments regarding the cleanliness of the windows, the flooding shower, and the condition of the bathrobes and slippers are all matters we take seriously. These are basic standards that should be consistently upheld, and I will be raising each point with our housekeeping and maintenance teams to ensure they are addressed promptly. I’m also sorry that the proximity to the lifts affected the comfort of your stay, and that your dining experience lacked atmosphere due to the quietness of the restaurant. Breakfast being overly busy and not providing a relaxing start to the day is equally disappointing, and we will review staffing levels and flow management to improve this. Regarding parking, I appreciate your feedback on the cost. We understand this can be a frustration, and your comments will be shared with the team as we continue to review our offering. While I’m glad to hear you found aspects of your stay enjoyable, it’s disappointing that the overall experience has left you unsure about returning. Your feedback is invaluable in helping us improve, and I hope we may have the opportunity to welcome you back for a more seamless and comfortable stay in the future. With best wishes Jason

Great overall hotel

Tripadvisor 评级 5.0/5

HT-Birmingham 经 TripAdvisor 认证的评论

Stayed here for 3 nights over New Years. Chose this hotel as we staying with our dogs. The hotel was very dog friendly and accommodating. Location wise it’s brilliant, literally a two minute walk from the beach. There is a car park on site but read the reviews beforehand and chose to park at the Victoria Car Park instead which is an open air car park about 2 minute walk away in the opposite direction from the beach. The Victoria car park does offer a 4 day parking pass, which was also cheaper from what the hotel was charging. There was a queue when we were checking in. They only seemed to have one person on reception even at busy times. We chose a Privilege Room, which was very clean. Had bathrobes, iron, hairdryer, tea/coffee, nespresso machine, biscuits, soft drinks in the fridge . I wouldn’t get too excited about soft drinks it was a can of Pepsi, Diet Pepsi and orange juice. They weren’t replaced during the stay. Everything in the room worked. Bed was comfy. Massive TV. No complaints with the room. The hotel offered an extra 100 points each night if you chose not to have your room serviced, which we took advantage of. The only annoying thing was house keeping opened the room as I was sat on the toilet on the last day. Check out was 11am and they decided to come in at 10:40am. They did knock but felt a bit hurried!! We booked breakfast each morning. We were able to have the dogs with us and chose to sit in the lounge. The staff all worked really hard but definitely some issues. There were never enough cups and each morning I had to ask for one from the staff. The breakfast itself was simple. Would have been nice to have more pastries, yogurts, or smoothies, considering it was a 4* hotel. Check out was quick and easy. Overall I would stay here again. Don’t think I would bother having a privilege room.

Dear HT-Birmingham Thank you for taking the time to leave such a detailed review. It’s wonderful to hear that you enjoyed your stay overall, found the hotel welcoming for your dogs, and appreciated the excellent location so close to the beach. I’m also pleased that your Privilege Room was comfortable and well presented, and that check‑out was smooth. That said, I’m sorry for the areas where we fell short. Your comments regarding the queue at check‑in, limited reception cover during busy periods, and the lack of replenishment in the Privilege Room are all noted and will be reviewed with the relevant teams. I’m particularly sorry for the interruption from housekeeping on your final morning; even with a knock, entering the room before check‑out time should be handled with far more care and consideration. Your feedback on breakfast is equally valuable. While it’s great to know the team worked hard and that you were able to dine comfortably with your dogs, the issues you experienced with cup availability and the limited variety of items are not reflective of the standard we aim to deliver. We will be addressing these points to ensure a more consistent and well‑stocked service. Thank you again for your balanced and constructive comments. We’re pleased you would consider staying with us again, and we hope your next visit will feel even more seamless and enjoyable. With best wishes Jason

Be prepared to be trapped out of your car

Tripadvisor 评级 4.0/5

mattmatt46 经 TripAdvisor 认证的评论

Very nice hotel , excellent staff, breakfast was good . My only complaint is the car park, it’s not fit for purpose, spaces far too small , if you park in between two spaces, you won’t be getting into your car, make sure you go in front first so you can climb through the boot. I’m not joking . I made the mistake of reversing in. I was trapped out of my own car.bur other than that all good.

Dear mattmatt46 Thank you for taking the time to share your feedback. I’m delighted to hear that you found the hotel very nice, the staff excellent, and breakfast enjoyable. I am sorry, however, for the frustration caused by the car park. The experience you describe sounds incredibly inconvenient, and I appreciate how difficult it must have been to find yourself unable to access your own car. Your comments about the size and practicality of the spaces are important, and we will be reviewing this with the team to see what improvements can be made to ensure a safer and more user‑friendly parking experience. Thank you again for your balanced feedback. I’m pleased that, aside from the parking issue, the rest of your stay was positive, and I hope we will have the opportunity to welcome you back for a smoother visit in the future. With best wishes Jason

Great Christmas

Tripadvisor 评级 5.0/5

Y7417EBsandras 经 TripAdvisor 认证的评论

Amazing we are here now arrived Christmas eve and now having Christmas dinner. A beautiful modern hotel staff excellent we are thoroughly enjoying the whole experience. Thank you so much the best Christmas for a long time without all the stress

Dear Y7417EBsandras Thank you for sharing such a warm and uplifting review. We are delighted to hear that your Christmas stay has been so enjoyable and that our team, surroundings and festive atmosphere have helped make the occasion special. It is wonderful to know that you found the hotel beautifully presented, the staff excellent and the experience relaxing at a time of year that can often feel stressful. Creating a welcoming and memorable Christmas for our guests is incredibly important to us, so your comments mean a great deal. Thank you once again for choosing to spend the festive season with us. We hope the rest of your stay continues to be just as enjoyable. With best wishes Jason

Lovely stay

Tripadvisor 评级 5.0/5

Sharon R 经 TripAdvisor 认证的评论

Lovely hotel, clean and tidy rooms, comfy beds and pillows, great toiletries a lovely breakfast - and wonderful sea views and sunrise!

Dear sharonrP9910NA Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed your stay and that the hotel, clean and comfortable rooms, and thoughtful amenities all helped make your visit a great one. It’s wonderful to know breakfast hit the mark and that you were able to enjoy those beautiful sea views and sunrise — they really are something special. We truly appreciate your kind words and hope to welcome you back again soon. With best wishes Jason

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其他网络用户评价我们的酒店

  • 1,388 评论 7.8/10 位置
  • 2,092 评论 8.1/10 房间
  • 1,883 评论 7.5/10 服务
  • 24 评论 8.3/10 上网
  • 1,131 评论 6.2/10 早餐
  • 976 评论 5.4/10 食物
  • 899 评论 6.9/10 清洁度
  • 555 评论 9.4/10 氛围

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