Mercure Exeter Southgate Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 610

Гарантия
лучшей цены
Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4
Southernhay East, EX1 1QF EXETER, United Kingdom

Описание

Особенности отеля

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

Наши номера

Расположение отеля

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
United Kingdom

GPS:50.720332, -3.528424

Телефон
Факс +44 1392 413549

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

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Рейтинг ALL  4.2/5  Отзывов: 610

Рейтинг TripAdvisor  3.8/5  Отзывов: 3 206

Сертификат качества 2024

Thank you Alice

Примечание: Tripadvisor 3.0/5

Rachel M Реальные отзывы TripAdvisor

I requested a change of room because the original room reeked of cigarette smoke. Alice on reception went the extra mile for me to find me an alternative room, despite having to overcome a number of issues. I am very grateful for her kindness and problem solving ability. (Avoid room 374.)

Pleasant hotel

Примечание: Tripadvisor 5.0/5

Nomad37266168596 Couples - Реальные отзывы TripAdvisor

Lovely pleasant staff , really helpful on arrival, 8th of May , lovely staff again on leaving . Room was immaculately clean and cool . Good nights sleep . One downer was the price of the Guinness . Unbelievable . Lovely hotel , and lovely location

Excellent for exploring Exeter

Примечание: Tripadvisor 5.0/5

CathLSmith Couples - Реальные отзывы TripAdvisor

This is a great base from which to explore Exeter - tucked away in Southernhay, it’s only a few minutes stroll from Exeter Cathedral, the city centre and the quay. There’s (paid for) parking on site and it’s fairly quiet for a city hotel. The breakfast buffet is one of the best I’ve had, with plenty of cooked, continental and cereal options as well as a waffle station, and the lounge daytime and evening menus served us well when we didn’t fancy going far. Amenities-wise, there’s a gym and indoor pool with jacuzzi - we didn’t use these but they looked ok, although it’s a shame hotel guests have to pay an extra charge to use the pool. There’s also a 24hr grab n go snack corner by reception. The staff are friendly and I really enjoyed the little touches of Exeter in the decor. Room-wise, we had a classic family room - it was very spacious, even with the sofa bed up (we’d requested this to be made up at time of booking and this was honoured). The bathroom was lovely and very modern - the room, while fine and with everything we needed, could have done with a refresh as it looked a bit dated and tired in comparison to the bathroom and communal areas. The aircon wasn’t working while we were there - a fan had been provided and we could open the windows, so we were ok. The sofa bed wasn’t the comfiest ever but it was fine for a few nights. All in all, we had a great time staying here and would happily return if we wanted to come back to Exeter!

Thank you for leaving a review and we are glad to see you enjoyed your stay with us. We hope you stay with us again soon. Kind regards Jake Mountford / Front Office Supervisor

Outstanding mercure hotel exeter

Примечание: Tripadvisor 5.0/5

Tracey H Реальные отзывы TripAdvisor

We came here for our 11th wedding anniversary. When we got to our room the towels were put in a bow and confetti on it. Drinks and chocolates and a welcome card for our anniversary. This means so much to us. Thank you staff and thank you brigid for the lovely welcome. We will be coming again xx

Dear Tracey, Thank you for choosing to celebrate your 11th wedding anniversary with us! We're thrilled to hear that you enjoyed the special touches in your room, including the towel arrangement, confetti, drinks, chocolates, and welcome card. It’s wonderful to know that our staff, especially Brigid, helped make your stay memorable. We truly appreciate your kind words and look forward to welcoming you back for many more special occasions in the future. Best wishes Alice Reception

OK till we got a parking fine

Примечание: Tripadvisor 2.0/5

Sandie L Реальные отзывы TripAdvisor

We were there as a large group for a wake following a family funeral. Coming straight from the crematorium we may not have been at our best and we didn’t notice you had to pay to park at the hotel. We’ve now received a parking fine of £60. Beware!!

Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding parking during such a difficult time. We understand that coming directly from a family funeral can be overwhelming, and we regret that the parking fee was not clearly communicated. Your comments are invaluable to us, and we will review our signage and communication to prevent similar issues in the future. Please reach out to us directly if you would like assistance with your parking fine. Best wishes Reception Alice

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Другие интернет-пользователи оценили наш отель

  • 1 026 Отзывов 9.2/10 Расположение
  • 1 455 Отзывов 5.8/10 Номер
  • 1 195 Отзывов 8.2/10 Сервис
  • 16 Отзывов 5.2/10 Интернет
  • 676 Отзывов 5.5/10 Комфорт
  • 543 Отзывов 5.7/10 Чистота
  • 484 Отзывов 6.8/10 Завтрак
  • 441 Отзывов 5/10 Соотношение цены и качества

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