Mercure Exeter Southgate Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 413 件のレビュー

Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4

説明

ホテルのその他の情報

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Secure parking is available at a cost of 16GBP per day

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

当ホテルの客室

ホテル所在地

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
イギリス

GPS:50.720332, -3.528424

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Brasserie Bar

Join us at the Brasserie Bar for a delightful meal, serving from 11am to 9pm. Enjoy seasonal dishes made with fresh, local ingredients in a warm, welcoming atmosphere. Perfect for special occasions or a relaxed evening.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  413 件のレビュー

トリップアドバイザーの評価  3.8/5  3,275 件のレビュー

2024エクセレンス認証

Perfect

トリップアドバイザーの評価 5.0/5

David F トリップアドバイザー認証口コミ

Only stayed one night but found everything perfect. All staff very helpful. Would not hesitate to return. Thank you to all involved.

Dear Guest, Thank you for your lovely review, we are so glad you enjoyed your stay here at The Mercure Southgate hotel! We hope to welcome you back Soon! Best Wishes, Reception

Great Stay, but Let Down by Leisure Facility Charges

トリップアドバイザーの評価 4.0/5

VivJoFlipFlop トリップアドバイザー認証口コミ

Lovely stay at Mercure Exeter—fantastic location - a lovely run to the cathedral and quay. However, I was disappointed to find a £10 fee to use the pool and jacuzzi, something not made clear anywhere in the hotel. I paid, only to discover the jacuzzi was closed for maintenance. When I asked for a refund at the leisure desk, there was no apology and the request was refused. Thankfully, Abi at the main hotel reception was wonderful—apologetic, helpful, and genuinely kind. Although she couldn’t issue a refund due to the leisure centre being run separately, she completely turned the experience around. Thank you, Abi. I’ve since followed up with 3dleisure regarding the charge.

Average hotel.

トリップアドバイザーの評価 3.0/5

Tony P トリップアドバイザー認証口コミ

Average hotel, dated bedrooms although bathrooms seem to have been upgraded. Towels are a disgrace like sandpaper! Need renewing. Everything was clean and the bar service was good but probably try somewhere else on next trip.

Excellent customer service

トリップアドバイザーの評価 5.0/5

jacslo トリップアドバイザー認証口コミ

We booked just for one night, it is so convenient for concerts in the cathedral, we did have some issues, and I made this known to Abi on the front desk. Within minutes she responded so positively and with utter professionalism, as were all the staff. I couldn’t have been happier, and will absolutely make this hotel our “usual” for further concerts. We intend to attend quite a few more. So thank you, to you all, Best wishes, Jackie

Excellent all round...

トリップアドバイザーの評価 5.0/5

DKingCool トリップアドバイザー認証口コミ

I searched online for a health club in Exeter that has a gym, swimming pool, Sauna and Jacuzzi (not many around) - I did find Spa Naturel Fitness (located in the Mercure Hotel). I wanted to try it out, on their website it says you can buy a one day pass for £15. So I emailed them, they emailed straight back and actually offered me a free pass (wow). When I arrived the girl behind the desk was very helpful explaining the facilities and explained about free parking and membership pricing etc. (just register your on the touch screen every two hours). The faculties were just what I was looking for - if we do move to Exeter I will be joining up. Everything is kept nice and clean. The changing rooms look new with free lockers (simply chose a 4x digit code), hot showers, hairdryers etc, drinking water. Although the Gym is small it does have a good selection of machines for a full body workout (including some free weights). The Swimming Pool is a good size and warm (can actually swim in it), the Sauna was hot as was the Jacuzzi. All in all very impressed - thank you... I hope to return!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,034 件のレビュー 9.3/10 ロケーション
  • 1,492 件のレビュー 5.8/10 客室
  • 1,167 件のレビュー 8.6/10 サービス
  • 13 件のレビュー 4.3/10 インターネット
  • 753 件のレビュー 5/10 快適さ
  • 512 件のレビュー 5.4/10 清潔さ
  • 490 件のレビュー 7.4/10 朝食
  • 457 件のレビュー 4.9/10 お値打ち度

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