ibis budget Katowice Centrum 1 estrela

Nota clientes Avis (Classificação ALL) 4.4/5 1.352 comentários

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Descrição

Extras do hotel

  • Perto da autoestrada com bons acessos ao centro da cidade

  • Estacionamento exterior para hóspedes (pago)

  • A 10 minutos a pé até à Spodek

  • Hotel localizado perto da estação de comboios

  • Os animais de estimação são bem-vindos

As nossas opções de alojamento

Localização do hotel

ibis budget Katowice Centrum

Al Rozdzienskiego 18
40202 KATOWICE
Polônia

GPS:50.261253, 19.034219

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Propriedade 100% não fumadores

Café da manhã

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  1.352 comentários

Classificação do TripAdvisor  4.0/5  636 comentários

penalizzato dallo staff

Nota Tripadvisor 3.0/5

Nut81 Avaliação com certificação TripAdvisor

Prenoto spesso agli Ibis e agli Ibis budget per cui sono abituata alle camere poco ampie senza armadi, con un solo asciugamano a testa, al bagno diviso ecc, ma per il prezzo spesso competitivo li scelgo comunque perchè sono generalmente puliti e hanno uno standard che per me è buono. L'unica pecca qui è stata la receptionist del primo giorno che in modo veramente poco cortese e gentile sosteneva che non avessimo la colazione pagata quando invece era compresa. Le abbiamo fatto vedere la conferma e ha detto che non sapeva leggere l'italiano, senza dimostrare in qualche modo che avrebbe cercato di capire se ci fosse un malinteso; abbiamo chiamato il centro assistenza italiano che l'ha richiamata, lei ha visto la telefonata e ha riattaccato il telefono senza rispondere, le abbiamo quindi passato il nostro cellulare e ha sbuffato continuando a dire che a lei non risultava. Alla fine è stata richiamata dal suo manager e al termine della telefonata ha detto in inglese e senza scusarsi che ok, avevamo la colazione compresa. La famosa colazione come già letto altrove, aveva poca scelta sul dolce, solo una torta alla frutta che comunque era buona, dei cornettini che finivano subito e non venivano riassortiti, marmellate sfuse, yogurt e cereali. Per il resto hot dog, pane in cassetta secco, panini, uova sode, fagioli, e vari contorni.

Dear Nut81, Thank you for taking the time to share your feedback with us. We are glad to hear that you generally appreciate the cleanliness and value of Ibis Budget hotels. However, we deeply regret the experience you had with our receptionist, as this does not align with the standard of service we strive to provide. We sincerely apologize for the lack of courtesy and professionalism you encountered during your check-in process. We take all feedback seriously, and in order to investigate the issue further, we would appreciate it if you could provide us with the name of the receptionist who assisted you on your arrival day. This will allow us to verify the situation and take the necessary steps to prevent such incidents in the future. Please feel free to contact me directly at iga.wilczek@accor.com to share this information, or if you have any other concerns or questions. We truly value your input and hope to have the opportunity to welcome you again with a much more pleasant experience. Thank you once again for your comments, and we look forward to hearing from you soon. Best regards, Iga - Guest Experience Manager

Very helpful staff

Nota Tripadvisor 5.0/5

Escape619437 Viagem individual - Avaliação com certificação TripAdvisor

I arrived hotel early morning, i had breakfast first & an hour later, the girl on reception offer me the room! It was so helpful. And she gave me information whereto go -her favorite places -in Katowice. I really appreciate for her! Thanks again!

Dear Guest, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Justyna- Guest Experience Manager

You get a roof over your head and a bed to sleep in

Nota Tripadvisor 3.0/5

SyrusDrake Viagem individual - Avaliação com certificação TripAdvisor

The rooms are small and very spartan, but they are clean. Although the toilet in my room smelled of smoke, I guess people use the toilets to have a cigarette... The bed is just a thin mattress on wooden board, it's enough to get some sleep, but not very comfortable. Location is okay, you can get there relatively quickly from the train station, even on foot. The breakfast is pretty good, and the staff was friendly.

Dear Guest, Thank you for sharing your feedback on your stay at our hotel. We appreciate any comments from our guests that help us improve our services. Thank you for all the valuable comments in the feedback, because thanks to them we know what still needs to be improved to make our guests feel the best with us. We hope that on your next visit we will be able to meet your expectations and provide you with a better experience. Sincerely, Justyna- Guest Experience Manager

Good enough for overnight stay.

Nota Tripadvisor 4.0/5

jim h Avaliação com certificação TripAdvisor

Excellent staff. Desk clerks were very helpful during my week. Crude beds, just a slab of foam. Desk just a small shelf. No drawers or other clothing storage except some hangers. Small TV with few channels. No grab bar in shower for elderly customer. Breakfast good enough but monotonous. This is a good place for overnight but not so good for my week. For my early Monday morning departure the night clerk was again very helpful.

Dear Guest, Thank you for sharing your feedback on your stay at our hotel. We appreciate any comments from our guests that help us improve our services. Thank you for all the valuable comments in the feedback, because thanks to them we know what still needs to be improved to make our guests feel the best with us. We hope that on your next visit we will be able to meet your expectations and provide you with a better experience. Sincerely, Justyna- Guest Experience Manager

Boa estadia.

Nota clientes Avis 5.0/5

Benedicto F. Famílias - Comentários confirmados de ALL

Bem localizado, bom breakfast, bom atendimento.

Dear Benedicto, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Justyna- Guest Experience Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 661 comentários 8.8/10 Localização
  • 787 comentários 5.9/10 Quarto
  • 764 comentários 9.7/10 Serviço
  • 17 comentários 8.8/10 Internet
  • 489 comentários 8.2/10 Pequeno-almoço
  • 362 comentários 4.9/10 Conforto
  • 281 comentários 8.4/10 Limpeza
  • 241 comentários 7.1/10 Custo Benefício

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