Novotel Katowice Centrum

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Novotel Katowice Centrum 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 859 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • Localizado no centro da cidade, perto da estação ferroviária

  • Piscina, sauna, jacuzzi e ginásio.

  • A 10 minutos a pé da arena Spodek

  • 300 quartos (Standard, Superior e Executive)

  • Parque de estacionamento ao ar livre para os hóspedes (pago)

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Katowice Centrum

Al. Rozdzienskiego 16
40 202 KATOWICE
Polônia

  • PKM:  12-30-40-76-149 KATOWICE HOTEL

  • De avião

    AIRPORT OSTRAVA A 117 km / 72,7 milhas

  • De avião

    KATOWICE PYRZOWICE A 32 km / 19,89 milhas

  • De avião

    KRAKOW BALICE A 70 km / 43,5 milhas

  • De comboio

    KATOWICE A 1,5 km / 0,93 milhas

GPS:50.260833, 19.033611

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

NOVO SQUARE LOUNGE BAR

A nossa esplêndida seleção de pratos modernos irá satisfazer os connoisseurs mais exigentes. O interior acolhedor, o ambiente amigável e o serviço profissional tornam o nosso restaurante num sítio único. Menu infantil disponível.

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Avaliações dos nossos clientes sobre o
Novotel Katowice Centrum

Avaliações dos nossos clientes sobre o
Novotel Katowice Centrum

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.6/5  859 comentários

Classificação do TripAdvisor  4.0/5  1.299 comentários

Certificado de excelência 2022

A hotel where the quality of service is perfect

Nota Tripadvisor 5.0/5

bartlomiejtracewski Avaliação com certificação TripAdvisor

The quality of customer service in this hotel is higher than in some high-end hotels. Undoubtedly, the best hotel in Katowice where you can see that every employee makes sure that you feel good in it.

Drogi Panie Macieju, Sprawił nam Pan ogromną radość taką motywującą opinią! Takie słowa jeszcze bardziej nas dopingują każdego dnia. To niesamowicie miłe, że nasi Goście doceniają nasze starania i wysiłki, aby każdy Państwa pobyt pozostawił po sobie tak miłe odczucia. Dziękujemy pięknie i będziemy bardzo szczęśliwi, jeśli odwiedzi nas Pan ponownie. Zapraszamy serdecznie i pozdrawiamy Ilona Porwoł Dyrektor Hotelu wraz z zespołem NKATC

4 star hotel using Covid for lack of service

Nota Tripadvisor 4.0/5

FridurE Avaliação com certificação TripAdvisor

No room cleaning do to Covid. Bins not emptied and no new towels. Stayed for 3 nights with 2 kids, asked twice for new towels, never got them. Complained at check out and was told manager was in a meeting.

Friends stay

Nota Tripadvisor 5.0/5

bernadettaskrzys2021 Avaliação com certificação TripAdvisor

Nice hotel, recently renovated. Nice breakfasts, and delicious food at Novo2 restaurant. Rooms are comfortable, windows can be open it is really important!. Coffee and tea set inside the room. Big parking space

Dear Bernadetta, Thank you very much for your stay and such nice comments. We hope that we will meet together during your next visit in Katowice. We are waiting for you With best regards from whole NKC team Ilona Porwoł Hotel manager

Would not think of staying anywhere else in Katowice!

Nota Tripadvisor 5.0/5

Gregor C Avaliação com certificação TripAdvisor

The top reason for the 5 star rating given is the way all of the staff make me feel when I stay at this hotel. The hotel itself has a great location just a short walk from the town center, the rooms are comfortable and what you would expect from a Novotel. A lot of work has clearly been done to ensure that guests feel safe regarding the Covid19 situation. We stay at the hotel at least 4 times a year to visit family in the areas. Every member of the team at the hotel treat us like members of a family. You can not imagine how important this is when choosing where to stay. We stayed longer than usual this time and it really felt like being at home. Thankyou for a fantastic stay and see you asap.

Disappointed...

Nota Tripadvisor 4.0/5

t0nybutcher Negócios - Avaliação com certificação TripAdvisor

In the past 3 years, I have stayed at this hotel roughly 40+ times. So I am certainly an avid fan of Novotel, both in Katowice and the brand itself. The staff are friendly and the rooms are comfortable. My issue I had this visit was mainly with the 'refurbished' gym. It is now 24/7 which is a great plus, however, they have decided to remove the one weights machine and they have 'free weights' available to use. However, I complained to the front staff that the free weights were missing (I.e. only 1 4kg, 1 5kg and 1 6kg, the pairs were missing). This is disappointing as means the gym is not wholly equipped. The food options seem to have been reduced also, which was not quite disappointing, but was not what I expected of the brand. I will still be planning to stay at the hotel again in March and April at least, and hope the above is addressed accordingly.

Dear SIr, Thank you very much that you would like to describe your experience of staying at our hotel. But above all, we are grateful that you belong to the group of our regular Guests and appreciate the Novotel brand. This is a great honor for us! We have carefully studied all your suggestions and will try to make the equipment complete and hope that next time we will be able to positively surprise you! Dear Sir, we are waiting for you in Katowice and send warm greetings from the entire Novotel Katowice Centrum Team!

Our special wishes has not been granted

Nota Tripadvisor 3.0/5

Zalewski_Martin Avaliação com certificação TripAdvisor

Even booked 2 months in advance with wish of high floor we were put in lowest floor. When we arrived they said they cant give another room. That was a pity. Breakfast was ok. Next time we may chose another hotel.

Comfortable winter in Novotel Centrum

Nota Tripadvisor 4.0/5

pierantoniomantegani Negócios - Avaliação com certificação TripAdvisor

Present for many years but always impeccable. When I return for work, it is like visiting friends. They await you with their professionalism and attention. You feel warm even if it is winter. The city center is 8 minuts on foot.

Dear Sir, What a fantastic opinion, thank you very much! It is really nice for us to get such a positive words from our regular Guest. We are very grateful! We hope to welcome you again in Katowice very soon. Best regards from entire Team of Novotel Katowice Centrum

Restaurant Services & Room heating

Nota Tripadvisor 1.0/5

Compass04808931153 Negócios - Avaliação com certificação TripAdvisor

The restaurant was not able to provide a simple Ketchup just because they saw me entering with my UberEats order. I ate there 4 times this week and they did not allow me to ask for any sauce for my fries. Unacceptable. Besides, we were asked to go back in our room to eat our take away food, although we were not in the restaurant area. English of the staff is mediocre/inexistent ! Scandalous and outraging services.

One of the best Novotel hotels

Nota Tripadvisor 5.0/5

elenabass Solo travel - Avaliação com certificação TripAdvisor

The hotel is located 13 minutes from the Central railway and bus stations, a couple of minutes from a large shopping center and a supermarket, to the Old Town 15-20 minutes The hotel itself is very beautiful, comfortable, sauna and fitness, the rooms are stylish, the breakfasts are plentiful and tasty, the team of staff is very friendly, I highly recommend

Dear Guest, Thank you so much for your feedback and recommendation. I will definitely share your review with all employees and thank them for their good job performance. We hope to see you in Novotel Katowice Centrum very soon! Warm regards, Aleksander Pietyra General Manager

A very good hotel at a perfect location

Nota Tripadvisor 5.0/5

mladenpavicic Negócios - Avaliação com certificação TripAdvisor

The hotel looks over the “Strefa kultury” the city’s new cultural centre and the best concert hall not only in Poland but one of the best in Europe. I really enjoyed my stay at the hotel. The staff was nice, everything functioned at a very good level. Our room was cleaned every day. We had a terrific breakfast every day with an excellent juicer.

Dear Guest, We are delighted with the fantastic opinion about our hotel and information, that the stay went so positive. Should your plans will bring you back to Katowice, we will be here for you! All the best in New Year from entire Team of Novotel Katowice Centrum Regards, Aleksander Pietyra General Manager

Thank you.

Nota Tripadvisor 3.0/5

ojasope Famílias - Avaliação com certificação TripAdvisor

Please I need an invoice for my stay. The room was a bit smaller than other Novotel for family. I am looking at Novotel Krakow City in comparison. Above all, Thank you for your services, I hope I can still have invoce.

Good place to stay in Katowice

Nota Tripadvisor 4.0/5

IC68HR Negócios - Avaliação com certificação TripAdvisor

As a regular business visitor I find the rooms to be very modern, clean and quiet. Breakfast buffet has a good selection but the restaurant can get crowded in the morning. Check-in can take too long as there are only two receptionists

Totally Overpriced

Nota Tripadvisor 2.0/5

651dietmarm Negócios - Avaliação com certificação TripAdvisor

Totally overpriced room as well as food; extremely small bath room but a lot of hairs from previous guests in shower tub! Also furniture and bed pillows didn't give a very clean, tidy impression to me.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksander Pietyra General Manager

Great hotel

Nota Tripadvisor 5.0/5

erikkottier Famílias - Avaliação com certificação TripAdvisor

Great hotel, nice clean room, very friendly staff, willing to answer our questions and help us. We arrived in the morning and they did their best to give us a room before the normal check-in time. Price-quality was perfect and the woman of the swimming pool was so friendly! Next time if we go to Katowice we will definitely book this hotel again!

Dear Guest, Thank you so much for taking the time to write this fantastic review! There is nothing we love to hear more than our Guests loving the service and experience with us! If your plans will bring you back to Katowice, we will be here for you. Sincerely, Team of Novotel Katowice Centrum

A third stay and again very positive impressions

Nota Tripadvisor 5.0/5

KaperJKM Negócios - Avaliação com certificação TripAdvisor

It was my third stay during some 1-1.5 year. All 3 times because of some conference in neigbouring Conference Center. What was absolutely perfect was the breakfast - every day of the week with some special dishes, always with very good coffee and reach selection of vegetables, meats and ... delicious cookies. The room was clean, rather large, with comfy bed and simple bathroom. Nice restaurant downstairs (Tue - live music), and some nice ethnic restaurants in less than 1 km range (Francuska and Mariacka streets especially). Will for sure stay again, while in Katowice (have some personal plans about nearby NOSPR concert hall, and Slaskie Museum).

Dear Sir, Thank you very much for coming back to our hotel, it is very nice and is proof that our Guests are satisfied with the services of our hotel. In addition we are pleased that the location of our hotel is also very convenient. Waiting for your next arrival, we send warm greetings from Katowice! Sincerely, Novotel Katowice Centrum Team

Very good!!

Nota Tripadvisor 5.0/5

859les Couples - Avaliação com certificação TripAdvisor

We were in Katowice for the Rawa Blues Festival and stayed on Novotel, because we wanted to be in walking distance of the festival - about 10 minutes walk to NOSPR or Spodek. The room at the hotel is nice and clean an the breakfast was more than I could try, even though we stayed for 3 days.

Dear Guests, We are glad that we could host you during the next edition of Rawa Blues Festival and this stay was enjoyable. We hope that these visits will become a blues tradition and we will see you again next year or sooner! We cordially invite you to Novotel Katowice Centrum. Hotel Team

Almost perfect but not happy with the lady at the front desk

Nota Tripadvisor 4.0/5

Bonta_B Couples - Avaliação com certificação TripAdvisor

Novotel Katowice Centrum is located in a very good location, not far from many attractions. Lots of parking available for the guests, a gas station nearby where you can purchase a snack for a good price, Museum of Silesia is on the opposite side of the hotel. The room is big and the bed is very comfortable, good view, many tv channels, only 1 slipper in the Superior room for 2 guests and also only 1 set of cosmetics in the bathroom, no cotton buds. wifi wasn't very strong, the room is quiet. Breakfast was good for a four star hotel, big area, everyone got their own private place to enjoy the breakfast and many options but lack of bacon and the egg should be prepared better because it taste awful and cold. The only minus i would say is the blonde lady that was on the reception at night, she was very unfriendly and rude tone, she shouldn't be working in the front desk.

Dear Guest, Thank you for the candid description of your experience of the stay in Novotel Katowice Centrum. We appreciate both- positive and negative remarks, as they help us to improve our offer. We are very glad that you are basically satisfied with our hotel. At the same time we are very sorry for the unpleasant situation at the front desk. I want to assure you that I conducted a disciplinary interview with the employees of this department. Thank you again for sharing your experiences with other travelers and with us. Feel welcome to visit Novotel Katowice Centrum in the nearest occasion. Regards, Aleksander Pietyra General Manager

The ideal place for exploring Katowice and the region

Nota Tripadvisor 5.0/5

IngelheimTraveller Friends getaway - Avaliação com certificação TripAdvisor

The Novotel is ideally located to be used as the base for exploring Katowice and the region. The rooms are great and the breakfast buffet is excelent. The hotel personnel is extremely friendly and helpful. The assistance we received in booking a tour of Auschwitz/Birkenau was just outstanding. The location of the hotel allows you to walk to the mining museum in minutes and the city center is not much further away. You can leave you car parked and don't have to drive to enjoy a drink in town.

Dear Guest, Thank you for sharing your opinion with other TripAdvisor members. We appreciate all your words, especially on our personnel and available services. The location of our hotel is ideal for visiting Silesia, a big plus for our Guests! Feel welcome to visit Novotel Katowice Centrum in the nearest occasion! Regards, Hotel Team

Feel like part of the family

Nota Tripadvisor 5.0/5

Gregor C Couples - Avaliação com certificação TripAdvisor

I frequently stay at this hotel and each time if feels like coming home. The welcome from every member of staff is always genuine and friendly. The renovated rooms are clean and comfortable and the food is good.

Dear Sir, There is no more reward for us than such a great opinion, received from our regular Guest, thank you! We want to be a "home away from home" for you, a place where you feel good and come back with pleasure. We are waiting for your next arrival and send warm greetings, entire Team of Novotel Katowice Centrum

Very pleasant stay!

Nota Tripadvisor 4.0/5

robertH5744WT Solo travel - Avaliação com certificação TripAdvisor

From the beginning, everything was very nice. Friendly and efficient check in, nice and clean room, friendly staff at the hotel bar. The AC wasn't working, so had to open the window to get cool air inside, this was a little annoying as the highway beside is quite noisy. With the window closed, the noise no problem. Breakfast was ok. The hotel is in walking distance to the train station, city center and many bars, Restaurants I didn't find.

Dear Sir, Thank you for choosing our hotel during a visit to Katowice and for taking time to write a review. We are glad you enjoyed your stay with us. We appreciate your recommendations and all compliments especially on our staff. If your plans will bring you back to Katowice, we will be here for you! Best regards, Team of Novotel Katowice Centrum

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