ibis Pontarlier 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 628

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68 rue de Salins, 25300 PONTARLIER, Francja

Opis

O hotelu

  • 24-hour reception

  • Free private car park

  • IN-ROOM CHROMECAST

  • RESTAURANT OPEN MONDAY THROUGH FRIDAY

  • Restaurant open from Monday evening to Saturday evening inclusive.

Nasze pokoje

Lokalizacja hotelu

ibis Pontarlier

68 rue de Salins
25300 PONTARLIER
Francja

Pozycja GPS:46.90979, 6.335828

Telefon
Faks +33 3 81 46 67 37

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

BAR

The Bar : a friendly place to get together at any time of day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 628

Ocena TripAdvisor  3.8/5  Liczba opinii: 408

2 nights in Pontarlier.

Ocena na stronie TripAdvisor 4.0/5

hans-jaguar Solo travel - Opinia zatwierdzona w TripAdvisor

On our trip to Switzerland, we stayed 2 nights in the “Ibis Pontarlier”. Hotel very well located, but maybe less good for some for others, as it is located on a busy roundabout. Rooms were very clean, beds comfortable, good for a good night's sleep. We also took advantage of the hotel restaurant. What we less liked was that the parking was not closed, but apparently there is a night watchman! End we that in the restaurant we only had the choice out of 2 dishes, but as it is nowadays a bit overall the problem is the lack of staff!! But the dishes served were very good. This is not a criticism, but a statement that we fully understand. For the rest we can recomand this hotel.

Disappointed

Ocena na stronie TripAdvisor 1.0/5

beatricepF4889JF Friends getaway - Opinia zatwierdzona w TripAdvisor

Stayed one night in August, wanted to use restaurant but were told to wait. We waited 40 minutes. French people came and were seated before us there were 8 of them . I went to ask if we could be seated there was 4 of us, was told by a staff member who was really rude that she ‘could do no more ‘. Ended up going McDonald’s with my 84 year old mum in pouring rain! When went back to hotel 6 other french people had been seated in restaurant. I will never go back to this hotel again.!

Madam, We do not make any differences between our customers! The 8 people had been waiting long before you for a table to become available and they were not French. My colleague Lisa, tried to explain to you that our restaurant was full and there was a wait. Faced with your insistence, she even suggested restaurants near our hotel and you refused. Gaétan - Assistant Manager

Atrocious

Ocena na stronie TripAdvisor 1.0/5

meerkatl2020 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed for 1 night and I went to restaurant for tea.At the bar a bloke unable to communicate in English ignoring me completely. I take a seat to place dinner order and I noticed any couples would arrive last and french speaking had priority and I felt discriminated and ignored. I will NOT use them again and I would not recommend

Unbelievably incompetent

Ocena na stronie TripAdvisor 2.0/5

Eli G Rodziny - Opinia zatwierdzona w TripAdvisor

Actually we are still in this hotel. We came around 6pm. 3 degrees outside and the heating was not functioning. After a long discussion with the reception, they told us we should operate the A/C and wait half an hour till it starts working. After one hour I went down to the reception and the manager told me if the A/C does not work, he will do some magic and within 2 minutes the radiator will start heating (I guess they do not operate it normally for saving reasons) It is no 8pm and we wre still freezing. We have stayed in Ibis hotels in the past They are not supposed to compete with 5* hotels servicewise but are supposed to be basic and efficient. To offer a room with no heating on the midst of February in the French Jura at the elevation of over 1,000 Meters is going beyond mal service. It may be considered ignrance.

Dear Eli, Thank you for taking the time to tell us about your experience at the ibis Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, the A/C is the main heating system in the rooms, the radiator in the room is on, only on demand at the reception, if the A/C is not enough or if you prefere this heating system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaétan - Assistant Manager

Value for money

Ocena na stronie TripAdvisor 4.0/5

Izzywizz_8 Rodziny - Opinia zatwierdzona w TripAdvisor

Stayed here for one night. It was excellent value for money. We received a friendly welcome, the room was clean and the beds comfortable. We had a rather dreary view of the Géant supermarket next door but everything else was fine. Breakfast was fairly good and staff friendly. Parking is plentiful.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 177 Liczba opinii 9/10 Lokalizacja
  • 331 Liczba opinii 7.2/10 Pokój
  • 417 Liczba opinii 8.9/10 Obsługa
  • 5 Liczba opinii 4.5/10 Internet
  • 176 Liczba opinii 7.8/10 Śniadanie
  • 139 Liczba opinii 8.4/10 Czystość
  • 94 Liczba opinii 9.4/10 Klimat

Zarządzane przez Trustyou

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