ibis Jaipur City Centre 3성

고객 평점 (ALL 평가) 3.9/5 963 리뷰

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호텔설명

호텔 추가 정보

  • Located in City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Rooftop pool

  • Spa facility

숙박

호텔 위치

ibis Jaipur City Centre

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
인도

GPS:26.90788, 75.77991

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  963 리뷰

TripAdvisor 평가  4.4/5  1,857 리뷰

Great hotel nice service with well groomed staff

트립어드바이저 평점 5.0/5

Nomad07515592647 TripAdvisor 인증 리뷰

⭐️⭐️⭐️⭐️⭐️ Amazing housekeeping services! Neat & clean room with stain free linen ,nice looking bed,and fully satisfied The team was super efficient, friendly, and left my room sparkling. They were prompt, respectful, and even went the extra mile to accommodate my requests. Highly recommend!" 😊

Excellent service

트립어드바이저 평점 5.0/5

FarAway03228413098 TripAdvisor 인증 리뷰

Great hotel ,nice rooms view with fully cleneness, housekeeping staff is very polite and helpful . washroom facilities is top class and great property

Great experience

트립어드바이저 평점 5.0/5

Resort40147650739 TripAdvisor 인증 리뷰

Great experience stay at ibs jaipur the housekeeping services is top call ,clen rooms,and entire hotel area is fully sanitizer and washroom was also in very good condition I love the hotel and visit it again

Great Experience

트립어드바이저 평점 5.0/5

Passport57004903885 TripAdvisor 인증 리뷰

I recently stayed at a hotel in Jaipur and was blown away by the exceptional housekeeping services! The staff, particularly extremely pleasant proactive, and ensured our room was spotless throughout our stay. The attention to detail and commitment to cleanliness were top-notch. I'd highly recommend this hotel for its outstanding housekeeping services.

Rude , unprofessional and cruel staff

트립어드바이저 평점 1.0/5

Ankit B TripAdvisor 인증 리뷰

Our family was on a 3 day visit to rajasthan for a vacation and our uncle booked 3 rooms for 2 nights at the Ibis , we got to the hotel at about 12:30 am. My uncle is a Indian citizen and we were his guest , we presented our visa , ID’s and photos of our passport with our valid international drivers licences issued by Australian government but the adamant and rude staff at reception refused us entry as they wanted to see our passports, the Accor group website clearly mentions that for international travellers valid visa and 1 valid ID ( which includes drivers licence ) can be presented , we presented all documents required but were still denied our booking , also the staff didn’t let us speak with any senior management and didn’t take into consideration that we had a 4 Year old CHILD travelling with us . At 1 pm in the middle of the night we were left outside to make other alternate arrangement with a 4 year old child. The hotel staff was rude and didn’t even had the compassion that they are sending a family out of the hotel at 1 pm with a child on board . We were not given any refunds for our booking. We manage to get a booking at Marriott Jaipur after that and the staff there was very welcoming and compassionate. We have travelled and stayed at many hotels around the world but never experienced such rude, unprofessional and cruel behaviour by any hotel staff ever. Will never stay at ibis premises again and would definitely not recommend families at this unprofessional hotel.

Khamma Ghani Thank you for bringing this matter to our attention. We sincerely regret the distress and inconvenience caused to you and your family upon arrival, especially considering that you were travelling with a young child. We understand how upsetting this situation must have been and apologize for the experience you had at our hotel. At ibis hotels, we strictly follow government regulations and brand compliance policies regarding guest identification. As per these guidelines, original passports are mandatory for all foreign nationals at the time of check-in, irrespective of visa status or alternate IDs. Unfortunately, copies or photographs of passports cannot be accepted, and this requirement is non-negotiable under local law. That said, we are deeply concerned about your feedback regarding the manner in which the situation was handled. Courtesy, empathy, and professionalism—especially in sensitive situations involving families—are values we take very seriously. Your comments regarding staff behavior and the lack of escalation to senior management have been noted and will be thoroughly reviewed with the concerned teams to ensure corrective action and retraining where required. Regarding the refund, we regret that we were unable to process it at the time due to check-in requirements not being met. However, your case will be reviewed internally, and the reservations team will reach out separately if any resolution is possible. We truly appreciate you taking the time to share this feedback, as it helps us identify gaps and improve our guest handling procedures. While we regret that your experience did not reflect our service standards, we thank you for bringing these concerns to light. Warm regards, Pritam Choudhary General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 659 리뷰 9.2/10 위치
  • 1,945 리뷰 6/10 객실
  • 2,839 리뷰 8.6/10 서비스
  • 108 리뷰 9.5/10 인터넷 가격
  • 975 리뷰 7.1/10 청결도
  • 829 리뷰 2.4/10 안락함
  • 555 리뷰 7.5/10 조식

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