ibis Jaipur City Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 961 件のレビュー

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ibis Jaipur City Centre - Image 1
ibis Jaipur City Centre - Image 2
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ibis Jaipur City Centre - Image 4
Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road, 302006 JAIPUR, インド

説明

ホテルのその他の情報

  • Located in City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Rooftop pool

  • Spa facility

当ホテルの客室

ホテル所在地

ibis Jaipur City Centre

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
インド

GPS:26.90788, 75.77991

電話番号
ファックス +91 141 475 5111

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙
  • ルームサービス

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  961 件のレビュー

トリップアドバイザーの評価  4.4/5  1,857 件のレビュー

Great hotel nice service with well groomed staff

トリップアドバイザーの評価 5.0/5

Nomad07515592647 トリップアドバイザー認証口コミ

⭐️⭐️⭐️⭐️⭐️ Amazing housekeeping services! Neat & clean room with stain free linen ,nice looking bed,and fully satisfied The team was super efficient, friendly, and left my room sparkling. They were prompt, respectful, and even went the extra mile to accommodate my requests. Highly recommend!" 😊

Excellent service

トリップアドバイザーの評価 5.0/5

FarAway03228413098 トリップアドバイザー認証口コミ

Great hotel ,nice rooms view with fully cleneness, housekeeping staff is very polite and helpful . washroom facilities is top class and great property

Great experience

トリップアドバイザーの評価 5.0/5

Resort40147650739 トリップアドバイザー認証口コミ

Great experience stay at ibs jaipur the housekeeping services is top call ,clen rooms,and entire hotel area is fully sanitizer and washroom was also in very good condition I love the hotel and visit it again

Great Experience

トリップアドバイザーの評価 5.0/5

Passport57004903885 トリップアドバイザー認証口コミ

I recently stayed at a hotel in Jaipur and was blown away by the exceptional housekeeping services! The staff, particularly extremely pleasant proactive, and ensured our room was spotless throughout our stay. The attention to detail and commitment to cleanliness were top-notch. I'd highly recommend this hotel for its outstanding housekeeping services.

Rude , unprofessional and cruel staff

トリップアドバイザーの評価 1.0/5

Ankit B トリップアドバイザー認証口コミ

Our family was on a 3 day visit to rajasthan for a vacation and our uncle booked 3 rooms for 2 nights at the Ibis , we got to the hotel at about 12:30 am. My uncle is a Indian citizen and we were his guest , we presented our visa , ID’s and photos of our passport with our valid international drivers licences issued by Australian government but the adamant and rude staff at reception refused us entry as they wanted to see our passports, the Accor group website clearly mentions that for international travellers valid visa and 1 valid ID ( which includes drivers licence ) can be presented , we presented all documents required but were still denied our booking , also the staff didn’t let us speak with any senior management and didn’t take into consideration that we had a 4 Year old CHILD travelling with us . At 1 pm in the middle of the night we were left outside to make other alternate arrangement with a 4 year old child. The hotel staff was rude and didn’t even had the compassion that they are sending a family out of the hotel at 1 pm with a child on board . We were not given any refunds for our booking. We manage to get a booking at Marriott Jaipur after that and the staff there was very welcoming and compassionate. We have travelled and stayed at many hotels around the world but never experienced such rude, unprofessional and cruel behaviour by any hotel staff ever. Will never stay at ibis premises again and would definitely not recommend families at this unprofessional hotel.

Khamma Ghani Thank you for bringing this matter to our attention. We sincerely regret the distress and inconvenience caused to you and your family upon arrival, especially considering that you were travelling with a young child. We understand how upsetting this situation must have been and apologize for the experience you had at our hotel. At ibis hotels, we strictly follow government regulations and brand compliance policies regarding guest identification. As per these guidelines, original passports are mandatory for all foreign nationals at the time of check-in, irrespective of visa status or alternate IDs. Unfortunately, copies or photographs of passports cannot be accepted, and this requirement is non-negotiable under local law. That said, we are deeply concerned about your feedback regarding the manner in which the situation was handled. Courtesy, empathy, and professionalism—especially in sensitive situations involving families—are values we take very seriously. Your comments regarding staff behavior and the lack of escalation to senior management have been noted and will be thoroughly reviewed with the concerned teams to ensure corrective action and retraining where required. Regarding the refund, we regret that we were unable to process it at the time due to check-in requirements not being met. However, your case will be reviewed internally, and the reservations team will reach out separately if any resolution is possible. We truly appreciate you taking the time to share this feedback, as it helps us identify gaps and improve our guest handling procedures. While we regret that your experience did not reflect our service standards, we thank you for bringing these concerns to light. Warm regards, Pritam Choudhary General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。