Sofitel Phnom Penh Phokeethra 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 596

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26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac, 12301 PHNOM PENH, Kambodża

Opis

O hotelu

  • Indulgent Sofitel Spa offers an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Inspirational events for 1000 guests

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Lokalizacja hotelu

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Kambodża

Pozycja GPS:11.546306, 104.933521

Telefon
Faks +855 23 999 211

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.8/5  Liczba opinii: 596

Ocena TripAdvisor  4.7/5  Liczba opinii: 2 184

Certyfikat Doskonałości 2025

Incredible hotel

Ocena na stronie TripAdvisor 5.0/5

valsyD21 Opinia zatwierdzona w TripAdvisor

Absolutely incredible hotel. It is spotlessly clean the setting is luxurious without being stuffy. The staff are utterly incredible from Mr Ty the barman who made the best spicy margaritas to Lou Anne on reception who was so helpful even downloading an app to make future bookings easier and the lovely Rida who went about and beyond to contact my next hotel to check the reservations etc. Cannot fault this hotel I cannot wait to return.

It was an exceptional stay

Ocena na stronie TripAdvisor 5.0/5

Sightseer33093680965 Opinia zatwierdzona w TripAdvisor

It was an exceptional stay . The hotel is a gem in itself . Wonderful location and lots of space to spend time within . Then comes the room service and cleanness . Personally , we have not seen anything like this before , its was celestial . Perfect in every sense . We just have a suggestion related to food , to include more authentic Indian food , specially in veg .

Beautiful sofitel

Ocena na stronie TripAdvisor 4.0/5

suelin950 Opinia zatwierdzona w TripAdvisor

Sofitel is so nice esp the people. Staff, service all impeccable. Only need water pressure and temoerature more stable

Dear value guest, Warmest greetings from Sofitel Phnom Penh Phokeethra ! We really appreciate for your kind words regarding our staff and service. Your feed back about the water pressure and temperature have been taken for future improvements. Once again thank you for choosing us for your stay in Phnom Penh. Our entire team are looking forward to welcoming you back for a better stay. Warm regards, Sofitel Phnom Penh Phokeethra

Exceeded our expectations by a long shot.

Ocena na stronie TripAdvisor 5.0/5

Globalcrtique Opinia zatwierdzona w TripAdvisor

My wife and I stayed at the Sofitel last month. It was an impressive experience. The grounds are large and landscaped. It is located within 1.5 km of the city centre and Royal palace and has a modern new AEON shopping mall right next door. Very handy if you are a westerner looking for a hair salon or English bookshop. From the moment we stepped into the hotel foyer we were greeted by friendly attentive staff. The Hotel exceeded our expectations with two large swimming pools, three restaurants, a exclusive member’s lounge, a cigar bar, beauty therapy rooms and in-room dining. Our room was serviced daily and the bed turned down every night. The executive lounge for Accor members offers an afternoon buffet and complimentary alcoholic beverages. The Cigar bar has a smoking room which brings in the best cigars from around the world. The three restaurants are An Italian, a French and a Japanese all available onsite. If you want to stay in your room the in room dining menu is also quite extensive and the food arrives on a classic food cart with white linen service. Absolutely exceptional. The laundry service at this hotel was also outstanding, my clothes came ack so clean and crisp and well folded I could have sold them as new…lol. I would strongly recommend this Hotel and I personally believe it is the best in Phnom Phen .

A disappointing stay except for a couple of positives

Ocena na stronie TripAdvisor 3.0/5

ArnabSam Opinia zatwierdzona w TripAdvisor

After our spectacular experience at the Sofitel Angkor we reached this hotel for our two nights that turned out to be such a damp squib. The seeds of which were sown much earlier when I tried to get in touch with the GM Mr. Chevet. Being ALL Platinum and travelling with our 11 year old twins I enquired of a possible upgrade. My email was answered by Ly Ngykong who signed as a reservation manager. He said that he could only offer a "complimentary upgrade" to their Family Suite Room, which we later figured out was not a suite at all. But the catch was, and here I quote him: "We'll just charge an extra USD 40net per night for your both children as your reservation was made for 2 adults occupancy"!! Now, our booked Accor Plus rate included complimentary stay of up to two children below 12 years while the second night was free, booked via the Accor Plus free night. In his next email, Mr. Ly clarified that they will be charging us since we have two 11 year old kids, who are actually twins! So, I demanded a clarification on this from the GM directly, who finally replied 3 days later. He mentioned in passing that Mr. Ly was actually "trying to upsell and not upgrade", this to an ALL Platinum doing his once-in-a-lifetime anniversary trip to Cambodia! We had almost decided to move to the newly opened Shangri-La, but the GM's intervention made us reconsider. Anyway, as we arrived on a Sunday there was no senior staff on duty. A junior staff (French speaking) checked us in and gave a short tour of the property. We couldn't find her the next day. We waited at the Club Millesime as our room got ready. After having experienced the club at Siem Reap, this was such a let-down in every aspects. It was a smallish space next to the lobby, where the club manager was not very responsive, the hors d'oeuvre in the evening was nothing to write home about, while the alcohol selections were just passable including their wines. Hot items once finished were not replaced for a while sometimes. We were given spa coupons for the entire family to avail an half hour complimentary massage. As it usually goes with such free massages, the experience was quite average and it never crossed our minds to extend those sessions. The so-called family suites were also corner rooms which were just standard rooms with an extra "room" which presumably was once part of a terrace or something. These rooms neither had a lot of space inside nor did they have these outdoor balconies as some of the other rooms (I think deluxe category) had, save for this extra "room" for the kids. This space was right at the entrance, without any door separating it from the rest of the suite with two single beds, a night stand in between and a desk and chair combo which also had the room's Nespresso machine. There was a tent too, but our boys had grown beyond that age while the girlish theme everywhere annoyed them. The space had two windows and so light was not in short supply. The main bedroom area was dominated by the comfortable king bed, twin night stands on either sides, a single-seat sofa and a footstool and a small round table near the window. This room had another work desk and chair, the only TV of the room and a luggage rack. One of the nightstands had an analogue clock while the work desk had a Marshall speaker. The minibar was inside the TV cabinet. The bed was minimally decorated with flower petals showing a heart sign and the number 13. The round table had welcome amenities that included some chocolates, a bottle each of still and sparkling water and then some sliced lemon! The hotel wanted us to remain sober and not drink perhaps? The bento-sized anniversary cake was placed in the room later in the evening accompanied by two cupcakes and a printed note from the GM. The five fixture bathroom was only accessible from the bedroom, which had the wardrobe inside. It was not very spacious with a glass door separating the built-in tub and the open shower area next to it while the toilet was behind another frosted glass door. We did not like the room. Except for the separate beds, which pleased our kids there was hardly any place to sit and relax, while the absence of a powder room meant we were always delayed for any family activity. The views from the windows at that low level were uninteresting with only the muddy waters of a canal going toward the Bassac river largely visible. The service standards of the staff were much better here compared to the Novotel of our earlier stay. They appeared to be better groomed but a significant of them were also expats. The highlight of our stay (and so the 3rd star) was our breakfast at their Chinese restaurant Fu Lu Zu which was an option given to us, complementary for Accor Platinums. The breakfast menu was an unlimited a-la-carte made-to-order delight of a large number of dim sum, stir-fried, soup, rice item choices including congee. For us the highlights were the beef brisket soup, the duck soup, the Hainanese chicken rice and most of the dim sums including an exceptional prawn rice roll with asparagus. This experience reminded us of Shang Palace dim sum luncheons, but this was better and most importantly was complementary for the four of us. We also enjoyed our dinner at Hachi one night, their Japanese restaurant. My ramen noodle was very good and they had started giving Accor Plus discounts too. On the second day, before checking out, we tried the breakfast at their European restaurant which was nothing to write about. Similarly, our complementary drinks at the bar next to the lobby was quite average even though their descriptions sounded interesting. The check-out was smooth. This was one of those hotels where our initial average impressions stayed unchanged throughout and to this day we still debate whether moving to the Shangri-La would have been a wiser choice. We would never know that though.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 151 Liczba opinii 9.7/10 Lokalizacja
  • 212 Liczba opinii 9.2/10 Pokój
  • 483 Liczba opinii 9.6/10 Obsługa
  • 152 Liczba opinii 9.5/10 Udogodnienia
  • 110 Liczba opinii 9.3/10 Śniadanie
  • 73 Liczba opinii 9.2/10 Czystość

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