Sofitel Phnom Penh Phokeethra 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 731

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26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac, 12301 PHNOM PENH, Cambodia

Opis

O hotelu

  • Indulgent Sofitel Spa offers an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Inspirational events for 1000 guests

Nasze pokoje

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Lokalizacja hotelu

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Cambodia

Pozycja GPS:11.546306, 104.933521

Telefon
Faks +855 23 999 211

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 731

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 116

Certyfikat Doskonałości 2024

Beautiful hotel, fabulous staff

Ocena na stronie TripAdvisor 5.0/5

Lower633 Couples - Opinia zatwierdzona w TripAdvisor

We spent 4 nights in this beautiful hotel. It has a very grand foyer and lovely grounds. We were upgraded to a large room with a balcony looking out over the river. Housekeeping were exceptional, love the turn down service. We really enjoyed the breakfast, didn't eat in the hotel restaurant as we ate in the club lounge each evening and the staff there couldn't do enough for us. The bar area in the foyer had live music most evenings and was a lovely space to sit and relax with a drink. We would definitely stay there again if we were in Cambodia. All the staff we encountered were genuinely interested in making sure you had an enjoyabe stay. The linen and towels were very high quality

Dear Value Guest, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am genuinely delighted to hear that you had such a memorable experience at Sofitel Phnom Penh Phokeethra, with the genuine excellence and warm hospitality offered by our team at the brunch. I have already shared this comment to our entire team. This will certainly brighten up their day and motivate them to keep up the good work. Thank you for taking the time to share your comment and I hope you will have the chance to visit this hotel again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Best Hotel Experience in Phnom Penh

Ocena na stronie TripAdvisor 5.0/5

Chris R Couples - Opinia zatwierdzona w TripAdvisor

absolute must) On the property they have many different restaurants: Italian, Japanese, and Chinese. I tried the Dim Sum Brunch at the Fu Lu Zu restaurant and I couldn’t recommend it more! I also had a sushi and sashimi platter at the Habachi (Japanese restaurant) on their first floor, which was soooo good! The pool and tennis courts are great places to relax and they even have a complimentary golf cart that takes you to the mall next door! For breakfast they have both an Asian and a western breakfast option… to be honest I only tried western, as I love my eggs and bacon in the morning! I also very much recommend visiting their spa! It is top notch and the ambience is guaranteed to leave feeling relaxed! In the evenings they also have live music for cocktail hour at the bar! That is a must and the Bartender Thy, is an absolute legend with the cocktails!

Dear Chris, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am truly delighted to hear that you had such a be sparked experience at Sofitel Phnom Penh Phokeethra, with the genuine excellence and warm hospitality offered by our team. I have already shared this comment to our Heartists. This will certainly brighten up their day and motivate them to keep up the good work. Thank you for taking the time to share your comment and I hope for the chance to have you and your family visit this hotel again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Great stay in a wonderful hotel.

Ocena na stronie TripAdvisor 5.0/5

DanF4321 Couples - Opinia zatwierdzona w TripAdvisor

Wonderful stay. Le Bar was really nice. Sak makes an outstanding mojito and both Sak and Thy were very warm and friendly and the live music (piano and vocalist) very enjoyable. Also, enjoyed the very friendly pool service at the huge, quiet and peaceful pool and Srey in the Hachi Restaurant (which was our favorite) was delightful. Breakfasts were very good and plentiful. Staff is without exception friendly, warm and smiling and that is even with the Prime Minister in the Hotel.

Dear Value Guest, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am truly delighted to hear that you had such a be sparked experience at Sofitel Phnom Penh Phokeethra, with the genuine excellence and warm hospitality offered by our team. I have already shared this comment to our Heartists. This will certainly brighten up their day and motivate them to keep up the good work. Thank you for taking the time to share your comment and I hope for the chance to have you and your family visit this hotel again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Average Hotel

Ocena na stronie TripAdvisor 3.0/5

TouristAsia Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Just average - All restaurants closed at 5PM as no where to dine except bar. Room service doesn't answer phone while night prior room service food was terrible and served cold - pizza and pasta... Zero food in room which is standard for even Holiday Inn. This hotel is way over rated. I'm being nice by giving 3 stars.

Dear Mr. S, Greetings from Sofitel Phnom Penh Phokeethra! First I would like to start thanking you for choosing our hotel during your recent stay in Phnom Penh. I truly appreciate your feedback yet regret to hear that we fell short of your expectation. I have duly taken note of your comments. In regards of our restaurants it is correct they all open at 6pm every evening. Nevertheless upon request we are happy to open our door earlier as much as we can or we invite you to order with our room-service which is open 24h/24. Once again, thank you for sharing us with your valuable feedback, and truly looking forward to welcoming you back. Warm Regards, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

I was accused of smoking in the room.

Ocena na stronie TripAdvisor 1.0/5

Bene P Opinia zatwierdzona w TripAdvisor

I am a platinum All-Accor member and it was my 2nd time staying at Sofitel Phnom Penh. This means that I have stayed in hotels for a significant amount of time so I am familiar with rules. However, I was accused of smoking in a non-smoking room. I was upgraded from a deluxe room with balcony to a junior suite with a very narrow terrace that you have to go through a sliding window/door to access it. When I arrived in the room, I immediately wanted to open the windows because it was locked so I requested them to open it for me. I also even asked for matchsticks. I was always stepping out to the terrace to smoke with the window/door shut so the smoke won't come inside. Also, instead of flicking the cigarette butts out of the terrace, I would put it off and throw in the rubbish bin inside my room. The next day, I received a letter from the reception slapping me with a USD200 penalty because I was reported to be smoking in the room. I called the reception and they told me that because they saw cigarette butts in the bin and there were packs of cigarettes on the TV console, for obvious reason. I explained to them and asked them if I am allowed to smoke at the terrace and they said yes. There was no apology at that time. I went to the reception the next day to express my disappointment and sought for an apology. Only then they apologized but also added that they smelled smoke in my room, which I then brushed off. Other than that, the staff at Club Milliseme and Do Forni are fantastic, friendly and just simply nice! Before they accused me of smoking inside the room, they should have checked if the window/door to the terrace was unlocked, which I knew they didn't do. I spilled beer on the terrace floor on my first night and I used the bathroom floor mat to wipe it off and left the mat there. It stayed there until I checked out.

Dear Mr. A, Greetings from Sofitel Phnom Penh Phokeethra! First I would like to start thanking you for choosing our hotel during your recent stay in Phnom Penh. I truly appreciate your feedback yet regret to hear that we fell short of your expectations. I am really sorry if there were some miscommunication and you felt offended. For your future visits, I have noted your preference and I would recommend our Luxury room, which offers a private balcony and comfortable seating area for smoking, ensuring a more pleasant and convenient stay. I will be happy to personally take care of your booking. We highly value your feedback and look forward to the opportunity to welcoming you back for an enhanced experience. Warm Regards, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 158 Liczba opinii 9.4/10 Lokalizacja
  • 243 Liczba opinii 9.1/10 Pokój
  • 511 Liczba opinii 9.6/10 Obsługa
  • 159 Liczba opinii 9/10 Klimat
  • 113 Liczba opinii 9.1/10 Śniadanie
  • 79 Liczba opinii 9.4/10 Czystość
  • 38 Liczba opinii 5.8/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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