ソフィテルプノンペンポキットラー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 743 件のレビュー

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6 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac, 12301 プノンペン, カンボジア

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  • ホテルの豪華なソフィテル スパでは、さまざまなスパとウェルネストリートメントをご用意しております

  • テニスコート、プール、スカッシュコート、ジムを完備したスポーツクラブ

  • 4 軒のグルメレストランで最高の食の旅をお楽しみいただけます

  • 7 ヘクタールのガーデンでリラックスしたひとときをお楽しみください

  • 最大収容人数1000名様の素晴らしいイベントに最適な壮大なボールルーム

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ホテル所在地

ソフィテルプノンペンポキットラー

6 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 プノンペン
カンボジア

GPS:11.546306, 104.933521

電話番号
ファックス +855 23 999 211

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  743 件のレビュー

トリップアドバイザーの評価  4.5/5  2,114 件のレビュー

2024エクセレンス認証

Average Hotel

トリップアドバイザーの評価 3.0/5

TouristAsia ビジネス - トリップアドバイザー認証口コミ

Just average - All restaurants closed at 5PM as no where to dine except bar. Room service doesn't answer phone while night prior room service food was terrible and served cold - pizza and pasta... Zero food in room which is standard for even Holiday Inn. This hotel is way over rated. I'm being nice by giving 3 stars.

I was accused of smoking in the room.

トリップアドバイザーの評価 1.0/5

Bene P トリップアドバイザー認証口コミ

I am a platinum All-Accor member and it was my 2nd time staying at Sofitel Phnom Penh. This means that I have stayed in hotels for a significant amount of time so I am familiar with rules. However, I was accused of smoking in a non-smoking room. I was upgraded from a deluxe room with balcony to a junior suite with a very narrow terrace that you have to go through a sliding window/door to access it. When I arrived in the room, I immediately wanted to open the windows because it was locked so I requested them to open it for me. I also even asked for matchsticks. I was always stepping out to the terrace to smoke with the window/door shut so the smoke won't come inside. Also, instead of flicking the cigarette butts out of the terrace, I would put it off and throw in the rubbish bin inside my room. The next day, I received a letter from the reception slapping me with a USD200 penalty because I was reported to be smoking in the room. I called the reception and they told me that because they saw cigarette butts in the bin and there were packs of cigarettes on the TV console, for obvious reason. I explained to them and asked them if I am allowed to smoke at the terrace and they said yes. There was no apology at that time. I went to the reception the next day to express my disappointment and sought for an apology. Only then they apologized but also added that they smelled smoke in my room, which I then brushed off. Other than that, the staff at Club Milliseme and Do Forni are fantastic, friendly and just simply nice! Before they accused me of smoking inside the room, they should have checked if the window/door to the terrace was unlocked, which I knew they didn't do. I spilled beer on the terrace floor on my first night and I used the bathroom floor mat to wipe it off and left the mat there. It stayed there until I checked out.

Excellent hotel in Phnom Penh!

トリップアドバイザーの評価 5.0/5

Greg L トリップアドバイザー認証口コミ

Excellent accommodations and centrally located. The entire staff are wonderful and very warm. Breakfast is outstanding with a wide variety of top food options. Seanglteng was professional and pleasant at breakfast, making our experience even better!

Unforgettable experience

トリップアドバイザーの評価 5.0/5

dawnmS6214AB トリップアドバイザー認証口コミ

Enjoyed an amazing 2night stay. Check in Smooth and efficient Location Well positioned and next to a Mall which is very handy, as it has a great food hall. Room Great size, huge bed and super comfy pillows. The best room tidy I have ever experienced... Super clean and everything tidied away. Breakfast Great selection to suit all tastes. Gluten free and vegetarian options. Highly recommend the omelette. Service was excellent with a special mention to Kunthea and Pisey, who made it an extra special experience. Service The staff are a credit to the hotel. The service is impeccable and you are made to feel very welcome. Bar Great service and food. Special mention to The and the team, who made the experience even more special. Highly recommend

Dear Value Guest, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am truly delighted to hear that you had such a be sparked experience at Sofitel Phnom Penh Phokeethra, with the genuine excellence and warm hospitality offered by our team. I have already shared this comment to our Heartists. This will certainly brighten up their day and motivate them to keep up the good work, especially for Ms. Kunthea and Pisey. Thank you for taking the time to share your comment and I hope for the chance to have you and your family visit this hotel again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Hidden gem

トリップアドバイザーの評価 5.0/5

williamsM3089MI Couples - トリップアドバイザー認証口コミ

An amazing place - the staff are the best, loved the breakfast both in the western and Chinese restaurants. Pool crisp and clean, rooms big and comfortable. Staff welcoming and willing to do anything you need. Stay here and enjoy. And enjoy the nightly music, it’s majestic.

Dear Value Guest, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am truly delighted to hear that you had such a be sparked experience at Sofitel Phnom Penh Phokeethra, with the genuine excellence and warm hospitality offered by our team. I have already shared this comment to our Heartists. This will certainly brighten up their day and motivate them to keep up the good work. Thank you for taking the time to share your comment and I hope for the chance to have you and your family visit this hotel again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

との提携 TripAdvisor

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周辺の他の施設

プノンペンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。