Raffles Hotel Le Royal Phnom Penh 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 972 件のレビュー

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92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, 120211 プノンペン, カンボジア

説明

ホテルのその他の情報

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

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ホテル所在地

Raffles Hotel Le Royal Phnom Penh

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 プノンペン
カンボジア

GPS:11.576354, 104.918079

電話番号

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  972 件のレビュー

トリップアドバイザーの評価  4.5/5  2,667 件のレビュー

2025エクセレンス認証

Resort in the city

トリップアドバイザーの評価 5.0/5

Paradise301289 トリップアドバイザー認証口コミ

The hotel was lovely. Felt like a resort. Staff was all charming. Breakfast from menu, more western than I like in Southeast Asia. Free Tuktuk to restaurants (no pickup). Beautiful pool. Good gym.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Enjoyable, relaxing stay

トリップアドバイザーの評価 5.0/5

5113 トリップアドバイザー認証口コミ

Our latest visit to this hotel confirmed our view that it has the kindest Cambodian staff, who did everything to make our visit memorable. Our only disappointment was that the breakfast buffet has been replaced by table service, not quite the same as making your own choices. There seem to have been a number of staff changes too in the dining room and senior management are not as visible as they were previously. We enjoyed our sight seeing trip in the new Raffles tuk tuk as well as the amenities of the pool area - special thanks to Sokleap Kong for her attentiveness. Thank you for another enjoyable stay.

Dear Valued Guest, Thank you for taking the time to share your reflections following your recent stay at Raffles Hotel Le Royal. It was a pleasure to welcome you back, and we are truly grateful for your continued loyalty and kind words. We are delighted to learn that your visit was both enjoyable and relaxing, and that the genuine warmth and kindness of our Cambodian colleagues once again made a lasting impression. Your special mention of Ms. Sokleap Kong is sincerely appreciated; she will be recognised for her attentiveness and dedication to ensuring a memorable experience by the pool. We are pleased you enjoyed exploring the city in our Raffles tuk tuk and spending time within the tranquillity of our pool area. At the same time, we value your candid feedback regarding the changes to our breakfast service and the dining room team. We understand how important the freedom of choice at breakfast can be, and your comments have been shared with our senior leadership as we continually refine our guest experience. Please be assured that our management team remains closely involved in the daily life of the hotel, even if not always as visible. Thank you once again for choosing Raffles Hotel Le Royal. It was a privilege to host you, and we look forward to welcoming you back for another memorable stay in the near future. With kind regards, Dagmar General Manager

Truly historical hotel in Phnom Penh with French colonial style and architecture

トリップアドバイザーの評価 5.0/5

Dqminh89 トリップアドバイザー認証口コミ

I did not stay here but had business lunch at the hotel. Really admired the services and the colonial style of the hotel which brings back nostalgia of the Indochina history. The foods were very delicious and great atmosphere for the business meeting. I love every corner of the hotel. Last but not least, I wish the hotel could add the New York Times newspaper to its PressReader’s app just like the Rosewood. I will come back to stay here.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

Excellent Staff and Beautiful Heritage Colonial Hotel

トリップアドバイザーの評価 4.0/5

Sightseer25675262402 トリップアドバイザー認証口コミ

We had a lovely stay at Raffles during the New Year. The reception staff were friendly, Chary was very welcoming and hospitable, always attentive and always there to assist us with a smile. Thank you as well for the thoughtful gestures for the children. Breakfast was fine in terms of food but the service experience could be better. The waiting time was longer than expected, and the service felt less personal than the luxury standard we anticipated. Overall, we had a pleasant stay. The hotel features wonderful swimming pools and a jacuzzi, and the property itself is beautiful and charming, showcasing local heritage and culture through its well-maintained colonial architecture.

Dear Ms. Vora, Thank you very much for choosing Raffles Hotel Le Royal to celebrate the New Year, and for taking the time to share your thoughtful and balanced feedback with us. We are truly delighted to know that you had a lovely stay and that our reception team made such a positive impression. Your kind words about Chary are especially appreciated; she will be thrilled to know her warm, attentive, and genuine hospitality helped make your stay memorable. We are also pleased that the thoughtful touches for your children were meaningful and added to your family’s experience. It is wonderful to hear that you enjoyed our swimming pools, jacuzzi, and the timeless beauty of our historic property. Preserving and sharing Cambodia’s rich heritage through our colonial architecture is something we are very proud of, and we are glad this aspect of the hotel enhanced your stay. At the same time, we sincerely thank you for your candid comments regarding the breakfast service. We regret that the waiting time and level of personal attention did not meet the luxury standards you expected from Raffles. Please be assured that your feedback has been shared with our culinary and service teams, and we will use it constructively to refine our service flow and enhance the overall breakfast experience. We are grateful for your kind recommendation and hope to have the pleasure of welcoming you and your family back to Raffles Hotel Le Royal in the future, where we trust we can deliver an even more seamless and memorable stay. Warm regards, Dagmar General Manager

お客さまの声 4.5/5

Takao O. ファミリー - 確認済みレビュー すべて

スタッフはフレンドリーで、とても素敵なサービスと空間演出で、最高の滞在を体験することが出来ました。朝食メニューも豊富で、ル ロイヤルでのディナーも料理のクオリティも高く大満足する時間となりました。プールで過ごす時間も周辺の騒音から隔離されており、快適に過ごすことができました。

Dear Mr. O., We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal Phnom Penh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmar General Manager

との提携 TripAdvisor

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