ラッフルズ ホテルル ル ロワイヤル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 569 件のレビュー

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92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom, 120211 プノンペン, カンボジア

説明

ホテルのその他の情報

  • Labelled ALLSAFE

  • Just a short stroll from all of Phnom Penh's tourist attractions

  • Raffles' renowned 24-hour personal butler service

  • Refined restaurant featuring exclusive Royal Khmer recipes

  • Home to the iconic Elephant Bar

当ホテルの客室

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ホテル所在地

ラッフルズ ホテルル ル ロワイヤル

92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom
120211 プノンペン
カンボジア

GPS:11.576354, 104.918079

電話番号
ファックス +855 23 981 168

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  569 件のレビュー

トリップアドバイザーの評価  4.5/5  2,590 件のレビュー

2024エクセレンス認証

Amazing hotel in Cambodia

トリップアドバイザーの評価 5.0/5

Melinda E ビジネス - トリップアドバイザー認証口コミ

I had the most remarkable experience at The Raffles Hotel Le Royal. I stayed in this hotel on business for 7 days, and the staff was impeccable. They learned my name and immediately catered to my needs. The breakfast which was included was always amazing. My favorite dish was the dim sum basket. I will stay in this property every time I come to Phemn Penh. They made me feel like family.

Raffles Le Royal Phnom Penh: Always a 5-Star-Plus Delight!

トリップアドバイザーの評価 5.0/5

LAZook トリップアドバイザー認証口コミ

On any visit to Phnom Penh, my choice of hotel is automatic: Raffles Le Royal. From reception desk hospitality to guest room comfort/leanliness to relaxing hotel spa to spacious swimming pools, all is maintained at a five-star-plus level. Plus, the entire staff could not be nicer nor more professional. I spent 4 nights there in September and was delighted at every turn. I’ll recommend Raffles’ The Elephant Bar for entertaining. I will also call out the dining room for consistently super service and excellent breakfasts. My favorite? Pancakes, as whipped up by chef Sifa Coi. While I’m sure her culinary talents extend far and wide, I always compliment Sifa on making the best pancakes in Southeast Asia. Au kun cheraown (thank you very much) to the entire team at Raffles Le Royal Phnom Penh. See you again just as soon as I can.

Dear LAZook, Thank you for your great review and your continued support to Raffles Hotel Le Royal Phnom Penh. We are absolutely delighted to know that your experience with us was nothing short of exceptional, and we truly appreciate your kind words about our team, facilities, and overall service. It brings us immense joy to hear that our reception team, guest rooms, spa, and pools have consistently met your expectations. Your compliments will certainly be shared with Chef Sifa Coi, who will be thrilled to know her pancakes are your favorite in Southeast Asia! We deeply value your recommendation of The Elephant Bar and Le Phnom 1929, and it’s a true honor to know we remain your destination of choice when visiting Phnom Penh. We look forward to welcoming you back soon for another memorable experience. Yours sincerely, Thomas Bianco Executive Assistant Manager

Fine dining from a bygone era

トリップアドバイザーの評価 5.0/5

wdhakin ファミリー - トリップアドバイザー認証口コミ

Myself and my daughter were the only ones in the restaurant.. this is surprising because it is definitely one of the best restaurants I have ever eaten in .. we had tuna and the salmon tartar which was created at the table for us . Then we shared a main course of lobster ancor with crepe Suzette (also created at the table for us ) to finish. The two staff serving us were attentive, friendly and always smiling, especially Pisey Khorn.. we will definitely be back to experience fine dining from a bygone era..

Dear wdhakin, Thank you for sharing your exceptional dining experience with us. We are overjoyed to hear that you and your daughter enjoyed your time in our restaurant, and we are especially pleased that the unique experience of table-side preparation added to your enjoyment. It is gratifying to know that cuisine exceeded your expectations. Our culinary team takes great pride in offering a dining experience that echoes the elegance and charm of a bygone era, and it’s wonderful to hear that you felt this during your visit. We are particularly touched by your kind words about Pisey and the service team. We will make sure to share your compliments with them, as they truly strive to provide attentive and friendly service to each guest. We look forward to welcoming you back for another memorable dining experience in the near future. Yours sincerely, Thomas Bianco Executive Assistant Manager

Perfect stay at Raffles Le Royal

トリップアドバイザーの評価 5.0/5

miinn219 ビジネス - トリップアドバイザー認証口コミ

Perfect stay for my business trip. A memorable 3 weeks at Raffles Le Royal which felt right at home because of the warmth hospitality from all the staffs. I fell sick during these 3 weeks and recovered comfortably because of their impeccable care for me - brought me hot honey lemon ginger tea whenever I needed them to soothe my coughs. Whenever I returned from work after a long day, they never fail to greet with smiles and great service (especially my in-room dinings). Also met with the lovely and friendly Vivian Choa (Sales and Marketing Director at Raffles Le Royal) during my stay here at Raffles who shared with me about the history of the hotel and places around Cambodia. Conversations with her were fun and enjoyable - making me feel less solo on a solo business trip :) Highly recommend anyone heading to Cambodia - Phnom Penh or Siem Reap to stay at Raffles hotel. Will certainly stay at Raffles Le Royal again if I visit again!

Dear miinn219, Thank you for sharing such a heartwarming review of your recent stay at Raffles Hotel Le Royal. We are delighted to hear that your three-week business trip turned into a memorable experience with us. We are particularly touched by your kind words about our Heartists and their attentive care. It’s our priority to ensure our residents feel at home, and we are so pleased to know that our team’s warmth and hospitality brought you comfort, especially when you were feeling unwell. We are glad the honey lemon ginger tea provided some soothing relief for your coughs, and that our team made you feel welcomed after your long days at work. It’s also wonderful to hear that Vivian, was able to make your stay more special by sharing the rich history of our hotel and engaging in enjoyable conversations. We understand how important it is to feel connected, especially when traveling solo, and we’re thrilled she could be a part of making your stay more comfortable. I will be happy to share this with her. Thank you for recommending Raffles Hotels in Phnom Penh and Siem Reap to other travelers. We truly appreciate it and look forward to welcoming you back to Raffles Le Royal in the near future! Yours sincerely, Thomas Bianco Executive Assistant Manager

Disappointed

トリップアドバイザーの評価 1.0/5

freedom230 Couples - トリップアドバイザー認証口コミ

I went there with my partner as we were excited to go and experience the Elephant bar, we were greeted by a really nice guy by the name of Jason he let us know it was happy hour so we ordered cocktails and 2 small plates to share, we enjoyed our Singapore Sling cocktails but the food never came and no one came near us we waited almost 40mins.i believe it was delivered to another table. Left very disappointed

Dear freedom230, Thank you for taking the time to share your experience with us. I sincerely apologize for the delay experience to serve your food order over your visit to the Elephant Bar. This is not reflective of the high standards we strive to maintain, and I regret that your evening was affected by this lapse in service. Thank you also for highlighting the hospitality received by Jason, I will certainly share your kind words with him. We deeply value your feedback and would love the opportunity to make it right. Please feel free to contact me directly at thomas.bianco@raffles.com so I can personally address your concerns and ensure your next visit is nothing short of exceptional. Thank you once again for bringing this to our attention, and we hope to have the chance to welcome you back in the future. Yours sincerely, Thomas Bianco Executive Assistant Manager

との提携 TripAdvisor

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