Sofitel Макау Понт 16 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.9/5 Отзывов: 378

Sofitel Макау Понт 16 - Image 1
Sofitel Макау Понт 16 - Image 2
Sofitel Макау Понт 16 - Image 3
Sofitel Макау Понт 16 - Image 4

Описание

Особенности отеля

  • В непосредственной близости от исторических достопримечательностей Макао.

  • Панорамное остекление и великолепные виды на город, бухту или реку.

  • Все люксы Mansion имеют просторную гостиную и ванную комнату.

  • Два открытых плавательных бассейна с террасой и садом гарантируют прекрасный отдых.

  • Семейные номера, рестораны с детским меню и игровая зона Angry Bird - все для отдыха с детьми.

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Расположение отеля

Sofitel Макау Понт 16

Rua do Visconde Paco de Arcos
МАКАУ
САР Макао (Китай)

GPS:22.196944, 113.535833

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Обслуживание в номере

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Рейтинг ALL  4.9/5  Отзывов: 378

Рейтинг TripAdvisor  4.6/5  Отзывов: 7 069

A sumptuous day in sofitel

Примечание: Tripadvisor 5.0/5

Briann B Реальные отзывы TripAdvisor

The restaurant is very nice and orderly, the food was delicious. The staff were very nice and accommodating. They have a pleasing attitude.

Tursted high-end quality ad a mid level price

Примечание: Tripadvisor 4.0/5

Holger B Реальные отзывы TripAdvisor

Go-to hotel when in Macau. It's a bit away from the main casino sites, so not so crazy, especailly given that its casino had to close. Still, a 5 min walk will have you in the centre of the city. Also, Hengqin ferry is a 5 min walk. Good size rooms, not as expensive as other casino hotels, all mod cons. Japanese style toilet would be nice. Buffet breakfast and dinner superb, some of the best I have seen. All high quality ingredients. Only unheated outdoor pool, which is good enough for 8 months out of the year though.

Worst Sofitel of the world

Примечание: Tripadvisor 2.0/5

Azazul H Реальные отзывы TripAdvisor

World's worst Sofitel! Imagine a Sofitel hotel without anyone to help with your luggage, or not having proper drinking water system in your room and not having 24×7 in room dining. The in-room dining shuts at 11 pm so if you have reached the hotel post 11 pm, you will have to sleep without eating. That's Sofitel Macau for you. Really really bad service. I am an Accor Gold Member and I was given a room with a partial river view when I had booked a river view room. Leave aside upgrades that I get when I stay anywhere else with Accor, looks like Sofitel Macau doesn't even give you rooms you have paid for. So no people to attend for your luggage, no 24×7 room service, no value given to Accor Members or any guest. Surely this is the worst Sofitel I have stayed at in the world. Worse than Novotle. Almost the standards of Ibis. Strongly recommend never stay here. Pick a lot of 4 Star hotels nearby which might be lot better.

Dear Respect Guest, Bonjour! Lei Ho. Thank you for taking the time to tell us about your experience at the Sofitel Macau at Ponte 16. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Macau at Ponte 16

A Good Place to Stay, but Quality is Slipping

Примечание: Tripadvisor 3.0/5

Thomas K Реальные отзывы TripAdvisor

The hotel is slipping. We’ve been staying here for our Macau trips since 2013. This past visit there were noticeable changes. The casino was recently closed, so now they cater to regular tourists. They cut back on their shuttle service with no pick-up at the Hong Kong Macau Zhuhai Bridge Port of Entry. It shows they are now catering to mainland visitors. They cut out the daily two free water bottles. The rooms are still the same as twelve years ago. To be fair, the rates are very good. The location is still good. There are good local restaurants within a short walk. The breakfast buffet is still very good. The beds are comfortable, and the shower water is hot. It is better than a western 3-star hotel but not quite a 4-star hotel. I’d give a 3.5 rating if possible.If this hotel was in mainland, it would surely be a mainland 5-star hotel. Knowing all this, it is a very good place to stay, still, because of their rates. It’s just not as good as before. Oh….and the front desk staff seemed less friendly. Polite, but no longer friendly or welcoming.

Away from Casinos and in the middle of historical Macao

Примечание: Tripadvisor 5.0/5

Semjon T Реальные отзывы TripAdvisor

Very comfortable, luxurious hotel, staff is amazing especially in the 6th floor Cafe, Luisa, Michelle, Mark, Romeo and others always so friendly and helpful with the food definitely above average from Dim Sum options to made to order crepes. A little disappointment with the desk staff who wouldn't change my 500 pataka bill because of a tiny tear, but otherwise excellent hotel for a very fair price

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Другие интернет-пользователи оценили наш отель

  • 5 390 Отзывов 9.3/10 Расположение
  • 5 080 Отзывов 8.1/10 Номер
  • 6 022 Отзывов 8.8/10 Сервис
  • 56 Отзывов 4.8/10 Интернет
  • 1 918 Отзывов 8.8/10 Чистота
  • 1 805 Отзывов 9.2/10 Еда
  • 1 031 Отзывов 9.1/10 Завтрак
  • 218 Отзывов 9.3/10 Напитки

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