The Sebel Pinnacle Valley 4 stars

Customer review rating 4.7/5 2,941 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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The Sebel Pinnacle Valley
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+ 19 Services

Hotel extras

  • Indoor Spa & Sauna

  • Activities including mini-golf, tennis, volleyball

  • Fitness centre

  • Lake with rowboats and fishing

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out Paying
  • Laundromat
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Outdoor tennis court (nearby)
  • Rowing (nearby)
  • Other sports activities
  • Skiing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Pinnacle Valley

1 Mimosa Drive
3724 merrijig
australia

Tel: +61357775788

Fax: (+61)3/57775736

Check-in from 15h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 200km / 124.29 miles

GPS :-37.108305, 146.338194

Our accommodation(s)

Studio 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Garden View *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
Studio

Our restaurants and bars

PEAKS

Type of cuisine: Regional

Peaks Restaurant at Pinnacle Valley has a comfortable bar and lounge area with an open fireplace. Alfresco dining in summer with a stunning backdrop of Mt Buller in winter.

Menu (PDF)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 260

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

2,941 reviews

tripadvisor

TripAdvisor Rating 4.5/5

443 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Stunning views

Customer review rating 5.0/5

Vanessa Couples - 07/06/2021 Confirmed reviews ALL

Fantastic service, incredible room, stunning views, lovely fireplace and great dining.

Amazing Service and Beautiful Location!

Customer review rating 5.0/5

Alex R. Friends - 29/05/2021 Confirmed reviews ALL

Our stay at the Sebel Pinnacle Valley Resort was amazing! The rooms were immaculate and seemed to have been very thoughtfully designed, the surrounding area beautiful and well kept. The highlight of our stay however was our experience with the staff. From initial phone calls to confirm room set up until checkout at the end of our stay Bridget was wonderful, friendly and professional. Providing excellent service and going above and beyond. The other team member at reception whose name I believe was John was great with us as well and very helpful when we came asking about activities and walks in the area, he really took the time to see we were looked after. Thanks for the stay team! I appreciate it! We will be back!

Dear Alex, We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Himal De Silva General Manager

Fantastic environment

Customer review rating 4.5/5

Rob Families - 23/05/2021 Confirmed reviews ALL

We enjoyed wonderful days walking in fresh early season snow, returning to the peaceful and pleasant environment of the resort each evening.

Dear Robert A., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Good stay

Customer review rating 4.0/5

Winnie M. Friends - 22/05/2021 Confirmed reviews ALL

We enjoyed the beautiful and tranquil surroundings. Staff was friendly and helpful. However, we were disappointed that the incorrect timer settings for the front porch light was not adjusted even after we reported to reception. It was dark and unsafe for us to access our chalet in the evenings especially when we were staying in a chalet located at the rear. The light was on during broad daylight but turned off when it was dark.

Dear John M., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I also note about the lights and will follow up this morning, on the timer issues. Sorry about that, that Reception staff didnt follow though. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Nice private getaway

Customer review rating 4.5/5

Mick J. Couples - 19/05/2021 Confirmed reviews ALL

Couples trip to get away and recharge. Great location that is within easy travel to Mt Buller, Mansfield and winaries!!

Dear Michael J., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Great trip away

Customer review rating 4.5/5

Jon Families - 16/05/2021 Confirmed reviews ALL

Good: Accommodation was a great little chalet. Meals at the restaurant were fantastic. Great onsite activities for the kids and had fun exploring the local area. Opportunities: No wifi facilities in or near our chalet. The stairs to head upstairs were terribly noisy. Some small cleanliness issues. (visible thick dust on air conditioning vents and return air grill)

Dear Jonathon P., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for the comments, which I will share with the Housekeeping Supervisor and Maintenance Manager regarding Aircon vent and grill dust. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Quiet and well located for sight-seeing in the region.

Customer review rating 4.0/5

Jan Couples - 15/05/2021 Confirmed reviews ALL

As it was out of season (I imagine it would be much busier in winter) and affected by the present Covid regulations, the apartment and available amenities were understandably reduced. The resort offered the opportunity to enjoy some of the local wildlife, which was lovely. The apartment was warm and comfortable. The desk and restaurant staff were friendly. It was hard to cook in the apartment as there wasn't much in the way of cooking equipment.

Dear Jan B., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note that we reduced most amenities and cooking utensils to minimum due to pandemic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Love the place

Customer review rating 4.5/5

Richard N. Families - 13/05/2021 Confirmed reviews ALL

Do the booking. Communication is good. Staff are amazing. Setting is ideal for our needs.

Dear Richard N., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay
Customer review rating 4.0/5

Michael S. Couples - 10/05/2021 Confirmed reviews ALL

We always enjoy P Valley and look forward to staying again some time when all is up and running again. We booked through Accor Vacation Centre

Dear Michael S., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Extremely relaxing

Customer review rating 4.5/5

Grazia Couples - 07/05/2021 Confirmed reviews ALL

Love the staff, all so happy to help, so clean and everything COVID aware.

Dear Grazia M., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Luxurious,comfortable and scenic.

Customer review rating 5.0/5

Jackie H. Couples - 30/04/2021 Confirmed reviews ALL

Enjoyed four days in our very comfortable and spacious apartment. Beautiful surrounds with plentiful wildlife. Our meal in the restaurant was delicious and well priced. The bed was very comfortable. We enjoyed the surrounding area with drives and walks even though it was very cold. Lovely to come home to our warm and comfortable accommodation.

Dear Jackie H., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

We Will Return!!!!

Customer review rating 4.5/5

Treadas 4. Couples - 28/04/2021 Confirmed reviews ALL

The warm welcome at reception from Bridget was only surpassed by the magnificent impact of walking into our room on level 2 of The Chalet. Size, Presentation and Cleanliness of the Apartment was well beyond our expectation. Cleaning staff were very visible throughout the common areas. We visited the Restaurant on Wednesday evening for dinner and were not disappointed. Hayley (seconded from Sebel Manly for a few weeks) enchanted us with her very warm personality and attention to detail. Our 5 days went far too quickly, we have left plenty to explore upon our return.

Dear James W T., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with Bridget and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Excellent stay to recharge

Customer review rating 5.0/5

Yan Couples - 28/04/2021 Confirmed reviews ALL

Everything was perfect

Dear Yan B., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Can't fault the food

Customer review rating 5.0/5

Anonymous Couples - 24/04/2021 Confirmed reviews ALL

Wonderful and hats off to the Restaurant Chef. Best pork belly and Butchers cut steak we've had.

Dear Karen J., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our Chef Sevine and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Good stay

Customer review rating 4.5/5

Anonymous Couples - 22/04/2021 Confirmed reviews ALL

Room is clean

Dear Yuen Y., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Great place to stay

Customer review rating 5.0/5

Braviston Solo - 21/04/2021 Confirmed reviews ALL

Stayed at the Sebel Pinnacle Valley for one night on a short trip to Mt Buller in one of the Chalet Apartments which was very well appointed, clean and homely with a view sometimes inclusive of the local kangaroos. The Staff were welcoming, breakfast was delicious and the whole experience was one to remember.

Dear Brian J., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Great

Customer review rating 4.5/5

Anonymous Couples - 21/04/2021 Confirmed reviews ALL

Loved the resort but wished we got a room with a balcony as the weather was terrific A bit disappointed with service as I commented that the hand sanitiser was not replaced when I advised reception that it was broken and not replaced for at least 3 days

Dear Joseph B., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback, and please note that I have spoken with the staff concerned and we have changed the faulty sanitizer dispenser. I will share your comments with our team. I am glad that this feedback has served us to improve the areas we lacked, during your stay with us. It also provides encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Good stay

Customer review rating 4.0/5

Judy Friends - 21/04/2021 Confirmed reviews ALL

Very good

Dear Judith H., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyan Pillay

Relaxation and nature at their best.

TripAdvisor rating 5.0/5

daniellewood9257 06/04/2021 TripAdvisor review

The resort is well set up and very good for families as there is so much to do. A trip to Mt Buller even in summer is worthwhile as there are many walking tracks. The staff at the resort are very helpful and can give you ideas on what to do. Lizzie in the restaurant was awesome and nothing was too much for her.

Relaxing Getaway

TripAdvisor rating 5.0/5

pclements2021 14/03/2021 TripAdvisor review

Felt welcome as soon as greeted at reception. One Bedroom Apartment, with large lounge room, and balcony was neat, clean and COVIDSafe with all items sealed in envelopes or plastics snap locked bags. Very quiet location, with Great Views. Restaurant was very nice with great options, generous portions, and friendly staff.

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