The Sebel Pinnacle Valley 4 stars

Customer review rating (ALL Rating) 4.7/5 843 reviews

The Sebel Pinnacle Valley - Image 1
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Description

Hotel extras

  • Activities including mini-golf, tennis, volleyball

  • Fitness centre with Peloton Bike

  • Lake with rowboats and fishing

Our accommodation(s)

Studio

Studio 1 King Bed

  • 2 pers. max
  • 19 / 204 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View

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Hotel location

The Sebel Pinnacle Valley

1 Mimosa Drive
3724 MERRIJIG
Australia

GPS:-37.108305, 146.338194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PEAKS

Peaks Restaurant at Pinnacle Valley serves the best locally sourced produced in a stunning Victorian High Country setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  843 reviews

TripAdvisor Rating  4.5/5  478 reviews

Amazing Views

Customer review rating 4.0/5

Carley Couples - Confirmed reviews ALL

Great stay with generous food and beverages. Still waiting on our Accor Points to be accredited to my account for our stay + 4,000 points for the presentation we did.

Dear Carley, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! I have sent a follow up on your credit. Sincerely, Hani Daher General Manager

Good stay

Customer review rating 3.5/5

Julia Families - Confirmed reviews ALL

The property is a bit far from anything - would have liked it to be closer to Mt Buller. The lake and canoes were terrible. The oars were broken, mouldy and not useable. The major advertisement seems to be for the lake but very small and disappointing. We enjoyed the putt putt, tennis and ping pong. The staff were mostly really friendly and helpful. The bikes were not great the gear boxes were in a bad state. We really enjoyed the breakfast. Room was comfortable.

Dear Chris O., Thank you for taking the time to tell us about your experience at the The Sebel Pinnacle Valley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hani Daher General Manager

Very scenic. Lovely outlooks.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great stay. Helpful staff. Peaceful and quiet location.

Dear Joan R., We are delighted to read that you had a great stay with us. We hope to see you return in the near future. Sincerely, Hani Daher General Manager

Well pleased

Customer review rating 5.0/5

Lea Friends - Confirmed reviews ALL

Easy check-in, great accommodation and super friendly staff. Beautiful surroundings with lots of local fauna to be seen.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hani Daher General Manager

Great environment, great location

Customer review rating 3.5/5

Leona S. Couples - Confirmed reviews ALL

Clean, peaceful spaces, friendly staff. Slow service in the dining room.

Dear Leona S., Thank you for taking the time to tell us about your experience at the The Sebel Pinnacle Valley. I am sorry that your experience did not meet your expectations. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would appreciate it if we could further discuss your experience so we may better our services. Please let me know when would be a good time to get in touch. My email ID is Si… Sincerely, Siddharth Kalyanaraman Operations Manager

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Other web-users rate our hotel

  • 159 reviews 9.8/10 Location
  • 351 reviews 8.7/10 Room
  • 375 reviews 8.8/10 Service
  • 6 reviews 2.6/10 WiFi
  • 217 reviews 7.4/10 Food
  • 178 reviews 8.7/10 Amenities
  • 108 reviews 8.6/10 Comfort
  • 84 reviews 8.5/10 Cleanliness

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