The Sebel Pinnacle Valley 4 stars

Customer review rating (ALL Rating) 4.7/5 657 reviews

The Sebel Pinnacle Valley - Image 1
The Sebel Pinnacle Valley - Image 2
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Description

Hotel extras

  • Activities including mini-golf, tennis, volleyball

  • Fitness centre with Peloton Bike

  • Lake with rowboats and fishing

Our accommodation(s)

Studio

Studio 1 King Bed

  • 2 pers. max
  • 19 / 204 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View

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Hotel location

The Sebel Pinnacle Valley

1 Mimosa Drive
3724 MERRIJIG
Australia

GPS:-37.108305, 146.338194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PEAKS

Peaks Restaurant at Pinnacle Valley serves the best locally sourced produced in a stunning Victorian High Country setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  657 reviews

TripAdvisor Rating  4.4/5  483 reviews

Little jewel at the foot of the high country!

TripAdvisor rating 5.0/5

leukyandersen TripAdvisor review

Great rooms, great restaurant and bar, great location. Love this place. Used the Sebel as our home base for lots of walks and day trips into the mountains, including Craig's Hut, Delatite Winery and the Cheviot Tunnel. Not to mention some of the wonderful local pubs and breweries near Mansfield.

Great short family Holliday.

TripAdvisor rating 5.0/5

H4772XLlucien Families - TripAdvisor review

First time at Sebel but it was such a good choice so I cannot Waite to go again next summer because the pool area is fantastic.

Overcharged? Huge difference in room price, charged almost double my friends by phoning resort direct and 5 days out.

TripAdvisor rating 2.0/5

christinenyhof Friends getaway - TripAdvisor review

Booked over phone 5 days prior to join friends who had booked earlier. I was charged $380 for the room when my friend was charged $208 on Bookings.com. I was told this was a premium as the policy was 2 night stays. I then found that my friends who booked 2 rooms had booked single nights, no mention of minimum 2 nights. I then asked if it would be a cheaper price per night if I stayed for 2 nights, but no it would be $380 per night. I thought I would get a better deal phoning direct? This is an outrageous price for the hotel room with 2 single beds pushed together, no supplies offered in mini bar or snacks, given its remote, there were 2 unwrapped? tiny lemon tarts in the fridge. I booked one night as I did not want to have to stay somewhere else as we were driving together and attending a function nearby. I phoned to ask if there had been a mistake on the price and asked if the manager could review this please as it was the same type of room my friend booked, for significantly less. I was told it was non refundable anyway, so nothing could be done. I was charged a similar sum to what they charge in winter for 2 room apartments for up to 5 people! I was a single person in their smallest room. I note that the room price varies a bit across booking sites and depending on how early you book but I was charged way more than the same room on booking sites showing availability at any time through the rest of the year! I have discussed this with the person on the desk and asked it to be referred to the manager, but clearly they had no power or interest in making me a more reasonable offer, I’m pretty sure the price I got was too much. They say it’s an international booking system at Accor and algorithms dictating price. I suggest unfair! Would certainly not come again at the price I paid! Coffee was weak, just warm and terrible, as was the poor quality crumbed chicken toasted in white bread sandwich I bought at the restaurant in the morning as the kitchen was not open for breakfast- despite being advertised as breakfast available on booking websites! A shame as it’s a distance to get breakfast anywhere in this location. I was warned to bring own breakfast on phone. I did not know I would have a toaster and microwave in my room. Pool was lovely, nice property. Parking not near reception or restaurant. The inconsistent room rates put me off, I feel I had to pay way too much compared to my friends and I had hoped the manager might review the price I was given. $273 and $288 appear on other booking sites - I paid $ 380!

Good stay, however disappointing that breakfast was not provided at the Restuarant as per our previous stays.

Customer review rating 3.5/5

Malcolm A. M. W. Couples - Confirmed reviews ALL

Fantastic room with a view of the resort surroundings. Welcome eateries a. a Bottle of wine well received. Very relaxing with plenty of activities a. / or day trips to nearby destinations.

Dear Malcolm, Thank you for taking the time to share your review a. feedback. We sincerely apologize for the inconvenience caused by our breakfast opening hours. Unfortunately, it is not a viable option for us to extend operations outside of our ski season. We appreciate your understanding a. hope to welcome you again in the future. Best regards, Hani Daher General Manager

wonderful holiday

Customer review rating 5.0/5

Julia Couples - Confirmed reviews ALL

We had a splendid time at the fantastic Sebel Pinnacle Valley resort. The apartment was comfortable and clean. Resort facilities were excellent. Plenty of on-site activites like minigolf (yay, got a hole-in-one), pool, kayaking, tennis, games etc. We enjoyed walking around the complex and watching the kangaroos. it was nice and relaxing in the spa and sauna at the end of the day. The food at the Peaks Restaurant is most delicious. Compliments to the chefs! Sujosh is excellent. Molly is amazing, always a lovely smile on her face. It is a great team at this resort. Everyone is friendly and helpful. We felt very welcomed and happy during our stay and will be back for more happy times.

Dear Julia Siew C., We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

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Other web-users rate our hotel

  • 131 reviews 9.6/10 Location
  • 296 reviews 8.5/10 Room
  • 310 reviews 8.9/10 Service
  • 179 reviews 7.7/10 Food
  • 160 reviews 8.6/10 Amenities
  • 97 reviews 8.5/10 Comfort
  • 73 reviews 7.4/10 Cleanliness
  • 63 reviews 9.6/10 Vibe

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