Hotel Jequitimar Guarujá 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 4.376 görüş

Hotel Jequitimar Guarujá - Image 1
Hotel Jequitimar Guarujá - Image 2
Hotel Jequitimar Guarujá - Image 3
Hotel Jequitimar Guarujá - Image 4

Açıklama

Otel ekstraları

  • On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island

  • Bar area with happy hour in a modern and sophisticated environment

  • Car Park with 500 spaces and valet on-site

  • Hotel in Guarujá with pool bar area and view of Pernambuco Beach

  • Large indoor and outdoor convention centre, with 6000m²

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Otelin konumu

Hotel Jequitimar Guarujá

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil

GPS:-23.96895, -46.18655

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  4.376 görüş

TripAdvisor Derecesi  4.5/5  3.264 görüş

2024 mükemmeliyet sertifikası

Bad experience

Tripadvisor puanı 2.0/5

Mariana P Aileler - TripAdvisor onaylı yorum

Pros: The hotel is beautiful, at the beach, super nice staff. Very good breakfast. Decent food but not a lot of variety. Cons: Super loud music at the pool! There are a lot of conventions at the hotel , that said there were people talking and making loud noises in the walkway until 4am!!! Bedside that they were making repairs at the apartment in front of us at 11 pm! I really don’t know if I would be back.

Dear Mrs Mariana, Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, please rest assured that we will dedicate ourselves to improve our services. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Both for business and pleasure, I will keep coming back again and again!!!

Tripadvisor puanı 5.0/5

Gerry S TripAdvisor onaylı yorum

This was my second time here in two months. While the entire staff is always as kind and helpful as can be, Wellington has now on both of my week long trips given me service beyond compare. As I let him know, much like last time, I'll be back in just a few weeks and I will come say hi to my new friend! I've come to realize that it's simply just the Brazilian way. ❤️ 🇧🇷 And it's 😍 beautiful!!

Dear Guest, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

A visit to remember!

Tripadvisor puanı 5.0/5

georgial876 İş - TripAdvisor onaylı yorum

Hanging in the lobby every night, when Wellington can remember my drink exactly the way I like it, I had to do this review. On top of this, the hotel is very beautiful with awesome service. Did I say the view was beautiful and I was only steps away from the beach! The moonlight on the water is breathtaking!

Dear Georgia, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Location!

Tripadvisor puanı 5.0/5

P6564VXcarolinab Aileler - TripAdvisor onaylı yorum

Great location, really close to Sao Paulo. Nice beach and friendly staff, all eager to help. We do recommend rooms in the central building with ocean view. We’ve missed more gluten, lactose and sugar free options in the buffet. It would be nice to have yoga classes during rain time. Spa’s pool should be a quiet area for relaxing.

Dear Carolina, We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

What a disappointment!

Tripadvisor puanı 2.0/5

jnha Aileler - TripAdvisor onaylı yorum

The hotel is operating well below the level such a hotel should feature. Sofitel is expected to be a luxury brand of Accor hotels and many yhings were terribly disappointing. Some examples: - the furniture is in bad shape - more than one hour waiting for a simple room service order (a glass of cold milk and a pot of hot water) - no towels and no water in the fitness center (otherwise well equipped) - at check-in they do not say what half-board plan means at this hotel (breakfast and lunch, which is a bit surprising when check-in is at 4pm and check-out at 12 noon... ) - at dinner (which is not included in the half-board scheme), no "à la carte" options. The guests have no choice but a three-course menu at a fixed price. - we asked for a cocktail at dinner time, but even though the bar is just a flight of stairs down, our request was flatly denied - at breakfast (buffet style, included in the half-board plan), i asked an expresso coffee, and I was told it would be charged separately. - we had only one bathrobe in our suite. We asked for a second one, it took more than one hour and a half to be delivered... - the bathroom amenities were very minimal As a conclusion, the hotel did not meet our expectations. I've stayed in Sofitel hotels in various countries and this one is clearly the worst one I've ever seen.

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