Novotel Salerno Est Arechi 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 676 görüş

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Novotel Salerno Est Arechi - Image 2
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Açıklama

Otel ekstraları

  • ALL SAFE certified hotel

  • Panoramic view overlooking the sea and toward the hills of Irpinia

  • Hammam, fitness room, solarium and outdoor swimming pool in summer

  • Executive Rooms and Suites available

  • Five fully equipped meeting rooms, high-speed internet

Konaklama olanaklarımız

Otelin konumu

Novotel Salerno Est Arechi

Via Generale Clarck 49
84131 SALERNO
Italy

GPS:40.648514, 14.815176

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

NOVOTEL CAFE

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  676 görüş

TripAdvisor Derecesi  4.0/5  2.026 görüş

Disappointing Stay at Novotel Salerno – Issues Unresolved

Tripadvisor puanı 2.0/5

johnnyc768 Aileler - TripAdvisor onaylı yorum

I recently stayed at Novotel Salerno for four nights, and unfortunately, it was a deeply disappointing experience, especially compared to other Accor properties where I've stayed. Unfortunately, Novotel Salerno fell short on several fronts. We stayed in a suite at the top floor. Cleanliness & Hygiene: The bathroom had visible mold in multiple areas. Bed linens were stained, and a mark on the wall remained unaddressed throughout our stay. We found used cups, toys, and trash from previous guests in a cabinet. The floor was so dirty that walking barefoot left our feet filthy, and there were hairs in the bathroom. Room Issues: Despite advance communication about our bedding needs (traveling with my sister and nephew), the arrangements were inadequate. My sister and her 10-year-old son slept on a poorly made sofa bed, waking up each morning with springs digging into their backs. This was particularly unacceptable for a child. The shower had sealing issues, causing constant water leakage and turning the bathroom into a mess. The room ("suite") was advertised as 45m², but it felt cramped with the sofa bed, leaving little space to move around. Other Concerns: The welcome package promised to Platinum members was never provided, and water was only given upon request, despite being included in the room information. The breakfast was disappointing for a four-star hotel in Italy, with limited variety and underwhelming options. We weren’t informed about swim caps or discounts at local beach clubs until it was too late. A power outage on our second day lasted for two hours, with little communication from the staff about what was happening. The air conditioning struggled to keep the room cool, especially on the first day, making the suite uncomfortable. As a frequent traveler and Platinum member, I expected much more from this stay, especially since it was the first real vacation abroad for my sister and nephew in two years. Their excitement quickly turned into disappointment. The only highlight for my nephew was the pool, which is the main reason we didn’t leave earlier. Sadly, our issues were not adequately addressed, and after checking out, we moved to the Mercure in Napoli, where we had a much better experience. This stay was far from the luxurious experience we were promised, and I hope future guests have a more positive experience than we di

Avis müşterileri puanı 3.0/5

Rasim Aileler - ALL için doğrulanmış yorumlar

Klima sogutmuyor cok sicakti

Sayın GERASIM M., Novotel Salerno Est Arechi ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Gennaro Esposito Manager - Novotel Salerno Est Arechi

Mükemmel konaklama

Avis müşterileri puanı 5.0/5

Levent A. Aileler - ALL için doğrulanmış yorumlar

All Accor kalitesinde bir konaklama. Otelin hem temizlik hem hizmet noktasında eksiği yok. Ailece güzel bir tatil geçirdik. Teşekkürler Novotel Salerno

Nice stay

Tripadvisor puanı 4.0/5

LarsElmkjaer Aileler - TripAdvisor onaylı yorum

Nice hotel and affordable to the price. We stayed in a suite with balcony, and this room unfortunately really need an overhaul, it wasn’t a weary nice room. The staff was very friendly and did their best, though some of them wasn’t very good at English.

Family vakacio

Tripadvisor puanı 4.0/5

Jucka82 Aileler - TripAdvisor onaylı yorum

The pool is great, the breakfast is monotonous, the bed is very loud and of poor quality. Overall it was good, I would stay here again. Beautiful view

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 385 görüş 8.1/10 Konum
  • 531 görüş 6.1/10 Oda
  • 450 görüş 8.5/10 Hizmet
  • 16 görüş 5.7/10 Wifi
  • 309 görüş 6.8/10 Kahvaltı
  • 230 görüş 6.9/10 Hijyen
  • 220 görüş 4.8/10 Konfor
  • 165 görüş 4.8/10 Yemek

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