Pullman Kuching bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 3.113 ulasan

Jaminan Harga
Terbaik
Pullman Kuching - Image 1
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1A Jalan Mathies, Sarawak, 93100 KUCHING, Malaysia

Deskripsi

Keistimewaan hotel

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

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Lokasi hotel

Pullman Kuching

1A Jalan Mathies, Sarawak
93100 KUCHING
Malaysia

GPS:1.555939, 110.351122

Telepon
Fax +60 82-222 999

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  3.113 ulasan

Peringkat TripAdvisor  4.0/5  2.662 ulasan

Sertifikat keunggulan 2024

Disappointing!!!

Catatan Tripadvisor 2.0/5

natalie b Ulasan TripAdvisor tersertifikasi

Was soo looking forward to visiting Kuching and having some down time after a week in the jungle looking at monkeys. Arrived at the hotel to find it under renovation and no swimming pool! Not a great start. The hotel is definitely showing its age and it’s overdue for some renovations. Stayed in an executive suite which was spacious but quite dusty in places and my room didn’t feel clean. The staff are lovely and really encouraging to return when all the renovations are finished… don’t think I would come back!

Dear Natban70, Warmest greetings from Pullman Kuching! Thank you for sharing your feedback regarding your recent stay at Pullman Kuching. We are truly sorry to hear that your visit did not meet your expectations, especially after your adventurous week in the jungle. We regret that the ongoing renovations and the temporary closure of our swimming pool impacted your experience. We understand how important these facilities are for relaxation, and we apologize for any inconvenience caused. These updates are aimed at enhancing our guest experience, and we are committed to completing them as swiftly as possible. We also appreciate your feedback on the condition of your Executive Suite. We are addressing the concerns about cleanliness and dust to ensure our rooms meet the high standards we strive for. While we are pleased to hear that you found our staff to be lovely, we understand that this alone does not compensate for the issues you faced. Your comments about the need for renovations are noted, and we are actively working on improvements to address the concerns raised. We hope you might reconsider visiting us again in the future once the renovations are complete, and we would welcome the opportunity to provide you with a much improved experience. Thank you again for your feedback and understanding. Yours sincerely, Pullman Kuching

Penginapan yang bagus

Catatan tamu Avis 3.0/5

Lela Pasangan - Ulasan terverifikasi ALL

Bilik besar, luas dan bersih cuma semasa saya menginap di hotel tersebut ada gangguan bunyi bising disebabkan pengubahsuaian bangunan sebelah. Tidak dapat tidur dengan baik dan selesa. hotel juga tidak mempunyai tempat parking sendiri jadi saya perlu membayar sebanyak RM10 setiap hari.

Dear Aspalela A., Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the noise due to the renovation and parking is duly noted. The hotel is currently undergoing renovation and upgrading works to provide our valued guests a more seamless and enhanced experience. With regards to the parking, as much as we hope to provide complimentary parking to our guests, however, the parking lot belongs to The Hills Mall management and not under the hotel's. Nonetheless, we are continuously exploring ways to improve this. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Kuching

Good not great

Catatan Tripadvisor 3.0/5

Colin M Ulasan TripAdvisor tersertifikasi

and pool closed (no info that i saw on website- we had booked partly for gym/pool). Tried to charge us nearly 25% more than what we booked for; had to show original email to get the price i booked, though to be fair they then sorted it and were good about it. Rooms (we had two) not very clean (eg hair in the bathroom).

Dear colinmM9014OO Warmest greetings from Pullman Kuching! Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We understand how frustrating it can be when amenities you were looking forward to using are unavailable. We also apologize for the issues you encountered with the room cleanliness and the initial billing discrepancy. It is concerning to hear about the lack of cleanliness and we will address this with our housekeeping team to prevent future occurrences. We are glad to hear that the billing issue was eventually resolved, but we will work to ensure such issues are handled more smoothly in the future. Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience on your next visit. Yours sincerely, Pullman Kuching

Lokasi yang sesuai berdekatan dengan waterfont Kuching dan tempat makan berdekatan ada mall.

Catatan tamu Avis 4.5/5

Kellyson Sendiri - Ulasan terverifikasi ALL

Sangat berpuas hati, bilik yang besar dan kebersihan amat dijaga.

Dear Kellyson Uning U., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. We are pleased to learn that your overall stay was an enjoyable one. I will share your comments with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future. Sincerely, Pullman Kuching

average stay

Catatan Tripadvisor 4.0/5

fongwei83 Ulasan TripAdvisor tersertifikasi

Thank you for the complimentary upgrade to Deluxe Twin from Superior King. However, the sofa is not in good condition and sinked no longer in good condition. Toilet is clean and come with spacious bathroom & Bathtub. Breakfast is so-so which variety is a bit lacking. Parking at the Hills Shopping Basement parking is chargeable RM5 per entry for hotel guest is a bit ridiculous and expensive.

Dear fongwei83, Warmest greetings from Pullman Kuching! Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated the complimentary upgrade to our Deluxe Twin room and found the bathroom to be spacious and clean. However, we sincerely apologize for the issues you encountered with the sofa. Right now we do acknowledge our hotel is aging and some equipment and room amenities are not in their best condition. Our team has been working hard to improve this condition in order to provide a much comfortable stay for our guests. On a side note, the hotel is undergoing upgrading works to provide our valued guests a better and improved experience. We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Pullman Kuching

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.306 ulasan 8.7/10 Lokasi
  • 2.517 ulasan 7.2/10 Kamar
  • 1.917 ulasan 7.6/10 Pelayanan
  • 127 ulasan 3.4/10 Internet
  • 1.071 ulasan 5.5/10 Kebersihan
  • 607 ulasan 6.9/10 Sarapan
  • 10 ulasan 10/10 Pantai

Diberdayakan oleh Trustyou

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.