Peppers The Hills Lodge 4.5성

고객 평점 (ALL 평가) 4.5/5 1,628 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Peppers The Hills Lodge - Image 1
Peppers The Hills Lodge - Image 2
Peppers The Hills Lodge - Image 3
Peppers The Hills Lodge - Image 4
1 Salisbury Rd, Cnr Windsor Rd, 2154 CASTLE HILL, Australia

호텔설명

호텔 추가 정보

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

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호텔 위치

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

전화
팩스 +61 2 9899 1182

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOBLES RESTAURANT

Chef Kiki has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,628 리뷰

TripAdvisor 평가  4.3/5  673 리뷰

2025으뜸 시설

Business stay

트립어드바이저 평점 5.0/5

Andrew B 비즈니스 - TripAdvisor 인증 리뷰

Very clean and comfortable rooms and facilities. Will definitely be back when next in the area. Very good staff and service. Restaurant was very popular and busy each night though I didn’t eat in so can’t comment on the quality of the food. Service for breakfast was good

Different - in a good way

트립어드바이저 평점 5.0/5

PeterG873 Couples - TripAdvisor 인증 리뷰

Peppers The Hills Lodge Castle Hill as Accor Diamond member. Uber has this listed as a Grand Mercure and I’d say the level here is a bit higher than most Mercure properties I’ve stayed in. It’s on a busy road but our room was almost absolutely silent. Plenty of underground and open air parking. There’s not much around - it’s a long walk to the metro, there’s a half decent Lebanese restaurant about 500m away otherwise there’s a number of buses close by. The in-house restaurant is closed on a Sunday night but there is a room service menu (no Plus discount with that). Checkin was basic, no mention of status. I asked about breakfast and was informed it’s 50% off for Plus members. I said I was diamond and she said it’s free then. Received a room upgrade (thank you), cookies and a small bottle of water in the room with a note. Welcome drinks in the bar. Room was very spacious, bedside power points were at floor level, wifi not that great (our room was at the very end of the corridor) and couldn’t get casting to work. Aircon good, pay tv channels available. Breakfast basic but sufficient. Barista coffee. Nice bar area. There was a laundry room along the corridor. We had almost zero road noise, some rooms do face the road so seek out a pool or garden facing room. Checkout much more friendly with a really engaging lady. I’d stay here again. — at Peppers The Hills Lodge.

Friendly and helpfull staff

트립어드바이저 평점 5.0/5

HenrySpurling7 비즈니스 - TripAdvisor 인증 리뷰

I work away from home, and I really enjoyed staying at The Hills Lodge. The staff is very friendly and will go out of their way to help you. The facilities are very good and clean. I cannot fault Peppers The Hills Lodge and I have decided to stay here for all my business trips.

Thank you for sharing your excellent review of your Peppers The Hills Lodge stay. We're thrilled that you enjoyed your experience with us and that our staff's friendly service was appreciated. We look forward to seeing you again soon.

Front of House Superstar Darlene

트립어드바이저 평점 5.0/5

Kerry M TripAdvisor 인증 리뷰

Was so lovely to be greeted by Darlene at Front of House. She is a ray of sunshine So warm and friendly. Exceptional service. Very genuine person and you can see that she loves what she does with a full heart. Will be back for sure. Lovely surrounds to unwind.

Thank you so much for taking the time to share your wonderful review about your recent stay with us. We're thrilled to hear that Darlene at provided you with exceptional service and made your experience so special. We're delighted that you enjoyed your stay and appreciated the lovely surroundings. We can't wait to welcome you back and look forward to serving you again in the future.

Lovely accommodation with a negative for me

트립어드바이저 평점 4.0/5

daniellesL6959PI TripAdvisor 인증 리뷰

I had mixed feelings about leaving a review as even though this hotel is lovely and has many positive aspects I had a negative experience. I’d specifically booked an accessible room (plus left a note about this in my booking) but when it came to checking in I was told they didn’t have an accessible rooms. I was pointed to some stairs and told that’s where my room was. It was only that I said I’d probably fall down the stairs (as I have balance issues) that an accessible room was then sourced. I had to wait however for quite some time for it to be ready. I had had a long drive to get there, had to be at a function in less than two hours and this delay meant I felt flustered and rushed and was late. I’d recommend if booking an accessible room to double check that there is one available. I’d also recommend the room service breakfast booking form be left on the desk with the other hotel information. It was on a low shelf with the tea and coffee facilities so I didn’t see it. The hotel is however very pleasant and the rooms are nicely furnished and very clean. The buffet breakfast is good too with “barista” coffee available. For most people without accessibility requirements I would recommend.

Thank you for sharing your mixed experience at our hotel. We apologize sincerely for the mistake with your accessible room booking and the subsequent delay. We understand how frustrating and stressful this must have been, especially given your time constraints. We appreciate your feedback on how we can improve our processes, including double-checking accessible room availability and making our room service breakfast booking form more easily accessible. On a positive note, we're glad you enjoyed our hotel's ambiance, rooms, and buffet breakfast. We appreciate your recommendation for guests without accessibility requirements. Once again, we apologize for the issues you faced and appreciate your constructive feedback.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 229 리뷰 9/10 위치
  • 797 리뷰 8.3/10 객실
  • 807 리뷰 8.7/10 서비스
  • 30 리뷰 2.6/10 인터넷 가격
  • 392 리뷰 8.5/10 안락함
  • 341 리뷰 7.5/10 레스토랑
  • 308 리뷰 8.5/10 청결도
  • 222 리뷰 7.9/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.