グランドメルキュールザヒルズロッジ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,595 件のレビュー

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説明

ホテルのその他の情報

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

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ホテル所在地

グランドメルキュールザヒルズロッジ

ソールズベリーロード1、コーナーウィンザーロード, シドニー, オーストラリア
2154 CASTLE HILL
オーストラリア

GPS:-33.730104, 150.973204

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOBLES RESTAURANT

シェフのライアン ゲッケが、あらゆるお客さまにご満足いただけるメニューをご用意しております。上質のアラカルトメニューだけでなく、気軽に食べられるメニューもお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,595 件のレビュー

トリップアドバイザーの評価  4.3/5  677 件のレビュー

2025エクセレンス認証

Needs Attention to Detail

トリップアドバイザーの評価 3.0/5

envyedevents トリップアドバイザー認証口コミ

Peppers should have provided us with wonderful memories for our 10th anniversary. It did not. We are Accor members, and had been here some years ago, so we looked forward greatly to our stay even though it was a three-hour drive away. Check-in was efficient, but lacked warmth and sincerity. The room was well-presented, comfortable, nicely furnished and spotlessly clean. The hotel booking site had enquired if the stay was for a special reason, so we had informed them of our anniversary. They left us a tiny complimentary slice each - and one can of water to share between us! The Wi-Fi code didn't work, and after venturing back to the Concierge desk, we were told that it had recently been changed and we had been given the incorrect code: small details matter in luxury hotels. Our room looked directly onto the car park (we had chosen this because we suspected that the pool room views overlooked the main road); however, the curtains didn't extend entirely across the window and door, so light came into the room. That wouldn't have been too awful, apart from the fact that it reflected straight into a mirror next to the bed, and kept me awake for the better part of the night. I reported this problem upon check-out, so apparently this will be brought to the attention of management. Had it not been for the decor, we could have mistaken this Peppers for an Ibis.

Dear envyedvents, Thank you for sharing your feedback. We're truly sorry to hear that your anniversary stay didn’t meet expectations. While we're glad you found the room clean and comfortable, we regret the missed opportunities to make your celebration more special and the inconveniences you experienced. Your comments about the Wi-Fi, room lighting, and service have been noted and will be shared with our team to help us improve. We appreciate your honesty and hope we can provide a more memorable experience in the future. Mitch George General Manager

Nice place for a couple of nights.

トリップアドバイザーの評価 4.0/5

minicooperdownunder トリップアドバイザー認証口コミ

Stayed here for 2 nights in October 2025 before I headed north to Nelson’s Bay. My room was spacious, clean and well equipped apart from no easily accessible power points as the only one near the desk was at floor level. The room had everything I needed for a two night stay and looked like it had been recently renovated. The hotel is located in a fast growing area of north-west Sydney and from the groups at breakfast would appear to be a popular place for small business meetings. Breakfast was a decent selection and a good start to the day. The hotel had free underground secured parking under my building and plenty of open parking on the grounds. Overall a decent choice if you need to be in this area.

Thank you for your thoughtful review. We're glad to hear you enjoyed your spacious and clean room, and that our location and amenities suited your needs during your stay. We appreciate your feedback regarding the power point placement and will take it into consideration for future improvements. It’s great to know our breakfast and parking options added to your positive experience. We hope to welcome you back again soon!

Nice Hotel

トリップアドバイザーの評価 5.0/5

Michael_MandM トリップアドバイザー認証口コミ

The thing that stands out about Peppers The Hills Lodge is the people. Every staff members that we came in contact with was extremely friendly, and happy to do anything that made our stay a pleasant one. We had a king room which was very nice, our balcony overlooked the pool area, and the in-house restaurant and bar were just a short walk along the corridor. There was undercover secure parking, along with a Tesla EV charger which was very handy. All in all a great stay.

Thank you for your lovely feedback! We're thrilled to hear that our team made such a positive impression and helped make your stay a great one. It’s wonderful to know you enjoyed your king room with a pool view, and that our facilities — including the secure parking and EV charger — added convenience to your visit. We truly appreciate your kind words and hope to welcome you back again soon!

Kindest people ever, everyone is so welcoming like your part of the family.

トリップアドバイザーの評価 5.0/5

27kurtg トリップアドバイザー認証口コミ

Hi all, The people at this place have consistently been amazing to myself and my wife, we are married here and had our anniversary here. have very fond memories, their kindness continues to surprise us.

Thank you so much for your beautiful words. It means the world to us that Peppers The Hills Lodge has been part of such special moments in your life — your wedding and anniversary. We're truly honoured to have played a role in those memories. Your continued visits and kind recognition of our team’s warmth and care are deeply appreciated. We look forward to welcoming you and your wife back again soon.

Business stay

トリップアドバイザーの評価 5.0/5

Andrew B ビジネス - トリップアドバイザー認証口コミ

Very clean and comfortable rooms and facilities. Will definitely be back when next in the area. Very good staff and service. Restaurant was very popular and busy each night though I didn’t eat in so can’t comment on the quality of the food. Service for breakfast was good

Dear Andrew B, Thank you for your kind words and for sharing your experience with us! We’re so pleased to hear that you found our rooms and facilities clean and comfortable, and that our team provided very good service throughout your stay. It’s wonderful to know you’ll be returning when next in the area — we truly look forward to welcoming you back. Mitch George General Manager

との提携 TripAdvisor

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