Sofitel Guangzhou Sunrich bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.306 ulasan

Jaminan Harga
Terbaik
Sofitel Guangzhou Sunrich - Image 1
Sofitel Guangzhou Sunrich - Image 2
Sofitel Guangzhou Sunrich - Image 3
Sofitel Guangzhou Sunrich - Image 4
988 Guangzhou Da Dao Zhong, Tianhe District, 510620 GUANGZHOU, China

Deskripsi

Keistimewaan hotel

  • 5 menit berkendara dari Stasiun East Railway dan 40 menit dari bandara.

  • Berdekatan dengan tempat wisata terkenal

  • Perlengkapan mandi eksklusif Lanvin

  • Hidangan luar biasa di 5 restoran dan bar unggulan.

  • Perpaduan antara gaya hidup Prancis dan sentuhan lokal Guangzhou.

Akomodasi kami

Lokasi hotel

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong, Tianhe District
510620 GUANGZHOU
China

GPS:23.138408, 113.315649

Telepon
Fax +86 20 3883 3333

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.306 ulasan

Peringkat TripAdvisor  4.9/5  7.647 ulasan

Nice Stay, but the deposited money refund took a very long time (at the time i write this review, not refunded yet)

Catatan Tripadvisor 4.0/5

Matthew O Ulasan TripAdvisor tersertifikasi

I paid a deposit of RMB 5,000 for my stay at Sofitel Guangzhou Sunrich from January 5 to January 9, 2026. As of January 12, the deposit has not yet been refunded. The receptionist informed me that the refund would be processed within 24 hours; however, it has now been three days. I have already sent an email and am currently awaiting a response. Overall, the stay was pleasant. The room was quite spacious, and the hotel is located in a nice area close to major hotspots.

Dear Valued Guest, Bonsoir and Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced. Regarding the deposit, please be assured that our hotel follows a standard procedure where a pre-authorization or deposit is held upon check-in, covering room charges and potential incidental expenses, this amount is fully released upon check-out after all settled charges are cleared but how long it would refund to credit card, which is different because it would be affected by issued bank, area and other reasons, however, we are always happy to assist if we can be at further assistance. Please feel free to contact us if you have any questions. Best regards, Guest Experience Team

Bad experience

Catatan Tripadvisor 1.0/5

Meander499185 Ulasan TripAdvisor tersertifikasi

I had two stays recently,each was 3 rooms for 4 nights ,the first one I’d like to catch the opportunity to keep my platinum level on my ALL membership,but I regret as my son slept the first night on the room floor as the mentioned they don’t have extra bed ,then I go to Sofitel fonshan for 4 nights it was better ,then back to Sofitel Guangzhou for other 4nights the experience let me double confirm that I will not keep my loyalty to ALL group again,the staff were very cold especially the Russian lady in the front desk. Any way very bad experience for me I am using hotels worldwide for more than 100 nights per year as should focus on my diamond elite level in IHG group or even don’t follow loyalty programs

Dear Guest, thank you for sharing your recent experience with us. We sincerely apologize for the significant inconveniences you encountered during both stays, especially regarding the extra bed situation for your son and the service attitude you described. This falls far short of the standards we strive to uphold, particularly for our loyal ALL Platinum members, meanwhile, please allow to explain that ALL benefits of upgrade and Lounge access is only entitled to ALL Member and shared in the same accompany which hope you obtain your understanding and support. Your feedback is crucial, and we are actively addressing these issues internally. We deeply value your loyalty and regret that these experiences have impacted your trust in the ALL program. Sincerely, Guest Experience Team

Luxury and comfortable

Catatan Tripadvisor 5.0/5

everleaf Ulasan TripAdvisor tersertifikasi

The hotel environment is really nice, and the service here is absolutely top-notch. The lobby bar has a great atmosphere, especially the Martini coffee which is delicious. The scenery around here is wonderful—I’ll definitely come back next time, haha!

Dear Valuable Guest, Bonjour! Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and the delicious breakfast. Your positive comments motivate us to keep up the good work and continue providing our guests with a comfortable and enjoyable stay. At the same time, we sincerely appreciate your honesty regarding areas where we can improve. We understand that while you had a pleasant experience overall, there is still room for us to enhance our facilities, service, environment, and hygiene standards to meet your expectations fully. Please rest assured that your comments have been shared with our team, and we are actively working on implementing improvements to ensure a more perfect experience for our guests in the future. Our goal is to provide a welcoming, clean, and well-equipped environment along with attentive service that makes every guest feel valued and cared for. Your constructive feedback is invaluable in helping us identify specific aspects that need attention, and we are committed to making the necessary adjustments. We truly appreciate your support and understanding. We hope to have the opportunity to welcome you back soon, so we can demonstrate our dedication to excellence and provide you with an even better stay. Thank you once again for your valuable review, and we look forward to serving you better next time. Warm regards, Guest Experience Team

Perfect for short buesniess trip!!

Catatan Tripadvisor 4.0/5

ovidianac Ulasan TripAdvisor tersertifikasi

We allways feel here like home Very good position. Big entrance, valet, it has life in the lobby even is crowdy Rooms nice, bathroom excelent, breakfast good nit amazing but full I recomand it

Dear Valuable Guest, Bonjour! Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and the delicious breakfast. Your positive comments motivate us to keep up the good work and continue providing our guests with a comfortable and enjoyable stay. At the same time, we sincerely appreciate your honesty regarding areas where we can improve. We understand that while you had a pleasant experience overall, there is still room for us to enhance our facilities, service, environment, and hygiene standards to meet your expectations fully. Please rest assured that your comments have been shared with our team, and we are actively working on implementing improvements to ensure a more perfect experience for our guests in the future. Our goal is to provide a welcoming, clean, and well-equipped environment along with attentive service that makes every guest feel valued and cared for. Your constructive feedback is invaluable in helping us identify specific aspects that need attention, and we are committed to making the necessary adjustments. We truly appreciate your support and understanding. We hope to have the opportunity to welcome you back soon, so we can demonstrate our dedication to excellence and provide you with an even better stay. Thank you once again for your valuable review, and we look forward to serving you better next time. Warm regards, Guest Experience Team

Sofitel SPA

Catatan Tripadvisor 5.0/5

Starry L Ulasan TripAdvisor tersertifikasi

From the moment I stepped in, the serene ambiance set the tone for relaxation. The room was tastefully decorated, with soft lighting and soothing music. Lily greeted me with a warm smile and made me feel at ease right away. Her massage technique was nothing short of magical. With firm yet gentle strokes, she kneaded away all the tension in my muscles. Every move was deliberate, targeting the areas that needed the most attention. It was as if she had a sixth sense for where my body ached. I've been to many spas, but Lily's skills truly stand out. She knew exactly how to adjust the pressure according to my comfort level, creating a perfect balance between relaxation and rejuvenation. By the end of the session, I felt like a new person, completely refreshed and stress - free. If you're in Guangzhou and looking for a top - notch SPA experience, head to Sofitel and ask for Lily. You won't be disappointed!

Dear Valued Guest, Bonjour! Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and the delicious breakfast. Your positive comments motivate us to keep up the good work and continue providing our guests with a comfortable and enjoyable stay. At the same time, we sincerely appreciate your honesty regarding areas where we can improve. We understand that while you had a pleasant experience overall, there is still room for us to enhance our facilities, service, environment, and hygiene standards to meet your expectations fully. Please rest assured that your comments have been shared with our team, and we are actively working on implementing improvements to ensure a more perfect experience for our guests in the future. Our goal is to provide a welcoming, clean, and well-equipped environment along with attentive service that makes every guest feel valued and cared for. Your constructive feedback is invaluable in helping us identify specific aspects that need attention, and we are committed to making the necessary adjustments. We truly appreciate your support and understanding. We hope to have the opportunity to welcome you back soon, so we can demonstrate our dedication to excellence and provide you with an even better stay. Thank you once again for your valuable review, and we look forward to serving you better next time. Warm regards, Guest Experience Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.780 ulasan 9.3/10 Lokasi
  • 3.060 ulasan 8.6/10 Kamar
  • 4.173 ulasan 8.9/10 Pelayanan
  • 73 ulasan 7.3/10 Internet
  • 1.824 ulasan 8.9/10 Suasana
  • 1.350 ulasan 8.7/10 Kebersihan
  • 1.238 ulasan 8.7/10 Kenyamanan
  • 1.015 ulasan 8.9/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di GUANGZHOU

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.