Sofitel London Heathrow 5성

고객 평점 (ALL 평가) 4.6/5 15,346 리뷰

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Terminal 5, London Heathrow Airport, TW6 2GD 런던, 영국

호텔설명

호텔 추가 정보

  • 히드로 5번 터미널까지 도보로 5분 거리에 있는 유일한 호텔입니다.

  • 엘리자베스 라인을 통해 카나리 워프까지 1시간 이내에 바로 도착할 수 있습니다

  • 히드로 최대의 연회장을 포함한 45개의 회의실이 있습니다.

  • 영국 2023 비즈니스 여행자가 뽑은 최고의 공항 호텔

  • 로제트 위닝 레스토랑, 아름다운 시대와 생활

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호텔 위치

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD 런던
영국

GPS:51.4735, -0.4915

전화
팩스 +44 20 8757 7701

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  15,346 리뷰

TripAdvisor 평가  4.6/5  22,071 리뷰

2025으뜸 시설

Quiet Comfort in the Heart of Heathrow Terminal 5

트립어드바이저 평점 5.0/5

rda-dev TripAdvisor 인증 리뷰

We stayed at the Sofitel Hotel located directly in Terminal 5 at Heathrow Airport for one night after a flight. We were traveling with my wife and our 5-year-old daughter. The room was clean and well maintained — overall, we really liked it. Special respect for the soundproofing. Honestly, I’ve never seen windows this thick anywhere before. Considering this is an airport hotel, the room was surprisingly quiet and very comfortable. The curtains were great, and the blackout curtains helped a lot — it made adjusting to the new time zone much easier after the flight. The 12:00 check-out time is very convenient. It allows you to wake up calmly in the morning, relax, and enjoy breakfast at the restaurant without rushing. In my opinion, the breakfast is a bit overpriced — more than £30 per person for not a huge variety. The selection itself is generally fine, but there was one downside: the vegetables and spinach leaves were not properly washed. I would recommend that the chef or responsible staff pay closer attention to controlling this. I’d also like to highlight the service in the restaurant. We were served by a waitress named Theresa, who was very friendly, attentive, and genuinely made our breakfast more pleasant with her attitude. Overall, it’s an excellent option for an overnight stay at the airport — quiet, comfortable, and very convenient, especially after a long flight.

Minimum wage staff and £19.50 for a glass of wine 🙄

트립어드바이저 평점 3.0/5

SteveCaudle TripAdvisor 인증 리뷰

£19.50 for a glass of Malbec 😬 You pay your staff minimum wage. Until recently they got no tips until the law required. Ashamed you’re not but you really should be.

Great service

트립어드바이저 평점 5.0/5

BGIBOY TripAdvisor 인증 리뷰

Amazing customer service from Alisha Vas - she really helped with with a difficulty predicament and made me feel a very special customer. Great work!

Good But Not Perfect

트립어드바이저 평점 3.0/5

Peter M TripAdvisor 인증 리뷰

An upmarket, comfortable hotel that is adjacent to T5 at Heathrow. It has a lot going for it, but also it could do better. The starting point is the approach to the car park. On a dark, rainy night, the signposting was inadequate. Despite two pairs of eyes and GPS instructions, we missed it first time round and went through the bus/coach lanes. Even second time round, the signs were hard to see, and we weren’t the only cars backing up. Nothing much changed inside the complex, but we did eventually find our way into the car park. Inside the hotel, reception was busy and slow. There was a steady queue of people and only two receptionists. We had checked in on-line, but that did not speed up the process. Our room was comfortable and spacious. Minor grumbles: no charging points near the bed; no hot or cold labels on the bathroom sink taps; lighting controls that were a triumph of technology/design over function - fiddly to operate. We ate in the Sphere Bar where the staff were excellent, food good, wine over-priced - a bottle of Viognier at £40 which is probably a four times mark up. The walk from reception to T5 was longer than anticipated and brings you out at the parking level where we have previously left our car for valet parking. Could have stayed at an off airport hotel and had airport parking for less money and shorter walks.

Fabulous Service !

트립어드바이저 평점 5.0/5

Your T TripAdvisor 인증 리뷰

May I please thank you for your incredible service from Ivan (security manager) and checking staff on Tuesday Dec 16th. We admittedly arrived just a bit earlier than expected and were very kindly given the most fabulous room. I was hoping that the general manager is informed just how happy my wife and I were with our stay. We’ve stayed quite a lot over the past few years and always delighted. Absolutely wonderful ! Mr C King

Dear Mr. King, Thank you for your gracious feedback and continued loyalty to Sofitel London Heathrow. We are delighted to know your stay was wonderful. It is a pleasure to hear that our security and reception teams helped make your visit memorable, and we will ensure their efforts are recognised. Your compliments reflect our commitment to gracious service and exceptional comfort. We look forward to welcoming you and your wife back for another delightful stay. Kind regards Mohammed Serhan Hotel Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 4,925 리뷰 9.3/10 위치
  • 9,470 리뷰 7.8/10 객실
  • 8,339 리뷰 8.3/10 서비스
  • 124 리뷰 4.8/10 인터넷 가격
  • 2,245 리뷰 8.2/10 청결도
  • 2,031 리뷰 4.4/10 가격 대비 가치
  • 1,439 리뷰 8.1/10 조식
  • 1,074 리뷰 5.5/10 음료

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.