소피텔 런던 히드로 5성

고객 평점 (ALL 평가) 4.5/5 14,744 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 런던 히드로 - Image 1
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소피텔 런던 히드로 - Image 3
소피텔 런던 히드로 - Image 4
Terminal 5, London Heathrow Airport, TW6 2GD 런던, 영국

호텔설명

호텔 추가 정보

  • 히드로 5번 터미널까지 도보로 5분 거리에 있는 유일한 호텔입니다.

  • 엘리자베스 라인을 통해 카나리 워프까지 1시간 이내에 바로 도착할 수 있습니다

  • 히드로 최대의 연회장을 포함한 45개의 회의실이 있습니다.

  • 영국 2023 비즈니스 여행자가 뽑은 최고의 공항 호텔

  • 로제트 위닝 레스토랑, 아름다운 시대와 생활

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호텔 위치

소피텔 런던 히드로

Terminal 5, London Heathrow Airport
TW6 2GD 런던
영국

GPS:51.4735, -0.4915

전화
팩스 +44 20 8757 7701

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  14,744 리뷰

TripAdvisor 평가  4.5/5  20,011 리뷰

2024으뜸 시설

Fabulous breakfast room at Sofitel Heathrow Terminal 5-London England

트립어드바이저 평점 5.0/5

Murray N TripAdvisor 인증 리뷰

Great service at Heathrow Sofitel at Terminal 5, Great service, very good bed and room . Breakfast room in particular has a superb selection and service from Chef Eddie and server Marilou. This is a great option when in transit through London. We book the night before so we have our room ready when we arrive at 6 am. Very good attention to details and follow. Club rooms are the best with use of a private club lounge.

HAPPY CUSTOMER!

트립어드바이저 평점 5.0/5

Dave H TripAdvisor 인증 리뷰

Maria at check-in was fantastic. So helpful with checking us in, helping to book our dinner reservation at the hotel and booked a taxi for us the following day. Just incredible service….I wish more front desk employees would do what Maria did, most only check you in, she went way above and beyond. 🙏

What a difference a week makes

트립어드바이저 평점 4.0/5

crisshole Couples - TripAdvisor 인증 리뷰

The first time we stayed there we were treated like royalty. Two weeks later, it was a different story. Oh you booked through a 3rd party? Take this room. No coffee maker, bed moved like it was on wheels, never brought our room service. Bathroom had hairs in the sink from a previous customer. Bathtub not that clean. Gave it a 4 rating because of the convenience of going to Heathrow

Dear Crisshole Thank you for sharing your feedback regarding your recent stay. I’m truly sorry to hear that your experience did not meet the high standards we strive for, especially after your previous visit. I understand how disappointing it must have been to find your room in less than perfect condition and to encounter issues with room service. This is not reflective of our usual service, and I will address your concerns with our team to ensure improvements are made. I hope you’ll consider giving us another chance in the future. We would love the opportunity to provide you with the exceptional experience you deserve. Thank you for your understanding. Kind regards. Mohammed Serhan Hotel Manager

Unreliable and meaningless apology

트립어드바이저 평점 1.0/5

Phoenixrising6783 TripAdvisor 인증 리뷰

I stay every year, usually twice. Last year, i had a bad experience with the Spa. The room was cold, and the controls for the water jets did not work in all areas. When i did find an area that worked, the water was cold. I raised a complaint. I did receive a lovely email apology, offering me an upgrade on my next stay. I was to contact the assistant front of house manager directly. This compensated me for the amount spent on the Spa. I went to book my stay, and as instructed I wrote directly to the person who emailed me. No response. I tried a second time, a week later. Still no response. I called and left a message. STILL NO RESPONSE. so, the offer was not genuine. All to save them what £50 on an upgrade, and £30 that I spent on the Spa? If they are that desperate for £50, its rather sad. So disappointed that they just didnt care.

Dear Phoenixrising6783 Thank you for reaching out and sharing your concerns. I sincerely apologise for the continued issues you experienced regarding your Spa visit and the lack of communication following our previous correspondence. Your loyalty as a returning guest is truly valued, and I’m sorry to hear that we did not meet your expectations this time. Please contact myself directly so I can deal with your complaint. h6214-th1@sofitel.com Kind regards. Urszula Jastrzebska Spa, Quality & Training Manager

Great place to spend the night before a flight.

트립어드바이저 평점 5.0/5

NM R TripAdvisor 인증 리뷰

fantastic staff, including Georgia and Noor! Everyone is super attentive and committed to making you feel welcome. It isn’t the least expensive hotel at the airport, but the amenities and conveniences make it very worth the expense. Highly recommend if you want to pamper yourself.

Dear filmlover57, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Georgia and Noor, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 4,862 리뷰 9.3/10 위치
  • 9,140 리뷰 7.9/10 객실
  • 8,255 리뷰 8.1/10 서비스
  • 88 리뷰 4.5/10 인터넷 가격
  • 2,207 리뷰 8/10 청결도
  • 1,966 리뷰 4.6/10 가격 대비 가치
  • 1,492 리뷰 8.4/10 조식
  • 38 리뷰 1.9/10 수영장

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런던 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.