Hotel Mercure Paris Boulogne 4 estrelas

The welcome and attention to detail around my stay was excellent. I felt both reception and the bar staff made me feel welcome even if I had not stayed there for a couple of months. Food very good and service superb as usual for a Mercure

I stayed there during business trip. It was very affordable and reasonable. The process of check-in/out was speedy, nothing to complain. Well, what I would like to criticise is this review because I have to fill in more than 200 letters!!

Bathroom sink didn't drain (2 other guests had same issue). Door to bathroom broken/not closing. Got stuck in a lift (it broke down), staff refused to advise my children of the issue (I got separated from them taking the lifts), they were left alone wondering around hotel as I had our key. To apologise, they gave us large fruit bowl with rotten fruit in it. Terrible customer care, they simply didn't care. Cleaning lady would just walk in without as much as knocking and some days would leave 5 coffee sachets other days none. Coffee cups are only paper cups. Kids got bitten badly at night in beds. We use Accor across NZ and Australia and never had such bad experience. The only positive was the location. Would not stay again.

Muito bom o hotel. Tive dificuldade em conseguir informações sobre estacionamento sobre tarifa e localização. Poderia ser divulgado no website

o quarto era confortável, o pequeno almoço tinha muita variedade. A única indicação que falta no quarto quando se chega é que a água por exemplo está incluído no valor do quarto.

Very nice hotel, with very friendly staff.Rooms are in accordance with expectations, clean and well furnished. Breakfast meets the NOVOTEL standardMaybe you should indicate on your website where the garage is located.

The staff are professional and helpful, nice to be recognised in a large hotel. As you would expect in a Mercure the food is very good and the rooms improving. Located close to the Peripherique and bus and metro stations it is easy enough to get Paris traffic permitting!

Tudo correu bem . Já conhecemos o padrão Mercure e novamente ficamos satisfeitos .

Sem nenhum problema, todos os funcionários super simpáticos e acessíveis

boa porem ainda não recebi a NF do consumo. Total de 319 Euros

Spend the night here a couple of times and must say, it's a great hotel in a quite area of Paris (however not far from the city center). Rooms are nice, friendly staff, outside (heated) terrace and a very nice bar. Will certainly go back when visiting Paris again...

Adorei estar no hotel , a equipa de Recepção e F&B foi fantástica muito prestativos, os quartos são cómodos, pena foi ter a informação no site em como a piscina era exterior aquecida e quando cheguei ao hotel estava fora de serviço.. Um dos motivos de ter escolhido este hotel foi exatamente pela piscina, mas tirando isso foi tudo ótimo talvez irei numa outra ocasião.

Very nice place, staff very helpful, extra services (lugage kept over a weekend) gracefully granted. Breakfast on the expensive side; hopefully the pool will be open in summer. WIFI quality very good/

Nada a apontar a não ser o facto de não existir secador no quarto. Quarto muito agradável Pessoal simpático.

Não satisfatória. Com efeito, procedi a reserva de dois quartos no vosso hotel e quando fui fazer o chec in fui surpreendido pelo facto de só me disponibilizarem um quarto tendo o outro quarto sido remetido para alojamento no apartahotel sem que me tenha sido ressarcido a diferença de valor. Desloco me anualmente a Paris e tenho utilizado sempre os vossos serviços mas nunca foi tão ineficientemente recebido. Equaciono voltar a Paris em Junho e gostaria de resolver esta situação previamente a fim de decidir se volto ou não a procurar os vossos serviços. Aguardo a vossa resposta.