Novotel Bandung 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 379

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Opis

O hotelu

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

Nasze pokoje

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Lokalizacja hotelu

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

Pozycja GPS:-6.90491, 107.604

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 379

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 592

Certyfikat Doskonałości 2023

Very recommended hotel

Ocena na stronie TripAdvisor 5.0/5

rezasC5571UQ Opinia zatwierdzona w TripAdvisor

The room is quite spacious with a good view. Staff are friendly and helpfull. Bfast is nice with many options including 'the jamu'. Thanks for mas Yuli, the bellboy with his smiling face and helpfull kindness. Will definetely comeback to this hotel on my next trip to Bandung

Dear Mr. Reza, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Not a staycation hotel friendly.. the service was so poor.

Ocena na stronie TripAdvisor 1.0/5

Desy S Opinia zatwierdzona w TripAdvisor

So many bad experiences here : 1. The bathroom is dirty please see my photos 2. The baby crib was so bad is not proper to sleep in 3. This is not baby friendly room not suggested to bring your kids here. The bed has sharp elbow tip that can injured anyone who pass throught it 4. Can't borrow eating utensils even for baby's eating needs 5. The receptionist hung up on the phone (ms egha) more than once because she didn't want to connect to the manager and lied that the manager hadn't arrived yet. When I went down to the lobby, it turned out that the manager (mr Arhi) was already there and I complained about borrowing eating utensils for my baby and they were given them. I was stayed on 31 march 2024 on room no 404 under name Danny W.

Dear Mr. Danny W, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Siswanto Room Division Manager

helpful staff

Ocena na stronie TripAdvisor 4.0/5

Flowercitybandung Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

helpfulness staff is always be a good point when i visit a hotel and i find it here. however i should make review for the restaurant floor. it looks filthy, it makes me sad because this place used to be our fave place to stay. hope the team can make improvements for this subject. thank you joyceline and the receptionist for helping me today

Dear Ms. Flowercitybandung, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Exceptional Stay at Novotel Bandung: A Perfect Blend of Hospitality and Cleanliness!

Ocena na stronie TripAdvisor 5.0/5

Dwi S Opinia zatwierdzona w TripAdvisor

We had an amazing experience staying at Novotel Bandung! The staff was exceptionally helpful and friendly from the bellman and reception when I check in and out especially Mas Habib (sorry I forgot the rest of the name) adding a personal touch to my stay. The cleanliness of the facilities was truly wonderful, creating a comfortable and inviting atmosphere. My spouse and I thoroughly enjoyed our time there and we’re already looking forward to coming back. Novotel Bandung has set a high standard for hospitality!

Dear Mr. Dwi, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Yes- I Would Stay Here Again.

Ocena na stronie TripAdvisor 3.0/5

Gary_Childers Opinia zatwierdzona w TripAdvisor

The room was clean and the location was pleasing. Staff were welcoming and the breakfast was enjoyable. Having said all of this, there was nothing especially great about the place. This was your usual Novotel experience and whilst there was nothing super special about this hotel I would certainly stay there again.

Dear Mr. Gary, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 276 Liczba opinii 9.2/10 Lokalizacja
  • 980 Liczba opinii 8.6/10 Pokój
  • 1 127 Liczba opinii 9.3/10 Obsługa
  • 19 Liczba opinii 8.5/10 Internet
  • 812 Liczba opinii 9.1/10 Jedzenie
  • 498 Liczba opinii 8.5/10 Czystość
  • 444 Liczba opinii 9/10 Śniadanie
  • 308 Liczba opinii 8.6/10 Komfort

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