ノボテルバンドン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,299 件のレビュー

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Jalan Cihampelas No 23 25, West Java, 40171 バンドン, インドネシア

説明

ホテルのその他の情報

  • フィットネスセンターとスパ施設

  • コンファレンス施設(最大500名収容可能)

  • フセインサストラネガラ空港から8分

  • ITB(バンドン工科大学)から車で10分

  • 公共の屋内駐車場と専用の屋内駐車場

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ホテル所在地

ノボテルバンドン

Jalan Cihampelas No 23 25, West Java
40171 バンドン
インドネシア

GPS:-6.90491, 107.604

電話番号
ファックス +62 22 4212999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,299 件のレビュー

トリップアドバイザーの評価  4.0/5  1,592 件のレビュー

2023エクセレンス認証

Very recommended hotel

トリップアドバイザーの評価 5.0/5

rezasC5571UQ トリップアドバイザー認証口コミ

The room is quite spacious with a good view. Staff are friendly and helpfull. Bfast is nice with many options including 'the jamu'. Thanks for mas Yuli, the bellboy with his smiling face and helpfull kindness. Will definetely comeback to this hotel on my next trip to Bandung

Dear Mr. Reza, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Not a staycation hotel friendly.. the service was so poor.

トリップアドバイザーの評価 1.0/5

Desy S トリップアドバイザー認証口コミ

So many bad experiences here : 1. The bathroom is dirty please see my photos 2. The baby crib was so bad is not proper to sleep in 3. This is not baby friendly room not suggested to bring your kids here. The bed has sharp elbow tip that can injured anyone who pass throught it 4. Can't borrow eating utensils even for baby's eating needs 5. The receptionist hung up on the phone (ms egha) more than once because she didn't want to connect to the manager and lied that the manager hadn't arrived yet. When I went down to the lobby, it turned out that the manager (mr Arhi) was already there and I complained about borrowing eating utensils for my baby and they were given them. I was stayed on 31 march 2024 on room no 404 under name Danny W.

Dear Mr. Danny W, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Siswanto Room Division Manager

helpful staff

トリップアドバイザーの評価 4.0/5

Flowercitybandung ビジネス - トリップアドバイザー認証口コミ

helpfulness staff is always be a good point when i visit a hotel and i find it here. however i should make review for the restaurant floor. it looks filthy, it makes me sad because this place used to be our fave place to stay. hope the team can make improvements for this subject. thank you joyceline and the receptionist for helping me today

Dear Ms. Flowercitybandung, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Exceptional Stay at Novotel Bandung: A Perfect Blend of Hospitality and Cleanliness!

トリップアドバイザーの評価 5.0/5

Dwi S トリップアドバイザー認証口コミ

We had an amazing experience staying at Novotel Bandung! The staff was exceptionally helpful and friendly from the bellman and reception when I check in and out especially Mas Habib (sorry I forgot the rest of the name) adding a personal touch to my stay. The cleanliness of the facilities was truly wonderful, creating a comfortable and inviting atmosphere. My spouse and I thoroughly enjoyed our time there and we’re already looking forward to coming back. Novotel Bandung has set a high standard for hospitality!

Dear Mr. Dwi, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Yes- I Would Stay Here Again.

トリップアドバイザーの評価 3.0/5

Gary_Childers トリップアドバイザー認証口コミ

The room was clean and the location was pleasing. Staff were welcoming and the breakfast was enjoyable. Having said all of this, there was nothing especially great about the place. This was your usual Novotel experience and whilst there was nothing super special about this hotel I would certainly stay there again.

Dear Mr. Gary, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 976 件のレビュー 8.7/10 客室
  • 1,242 件のレビュー 9.4/10 サービス
  • 18 件のレビュー 8.8/10 インターネット
  • 958 件のレビュー 9.4/10 料理
  • 493 件のレビュー 8.9/10 清潔さ
  • 462 件のレビュー 9.1/10 朝食
  • 319 件のレビュー 8.7/10 快適さ

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