소피텔 레전드 피플스 그랜드 호텔 시안 5성

고객 평점 (ALL 평가) 4.9/5 129 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 레전드 피플스 그랜드 호텔 시안 - Image 1
소피텔 레전드 피플스 그랜드 호텔 시안 - Image 2
소피텔 레전드 피플스 그랜드 호텔 시안 - Image 3
소피텔 레전드 피플스 그랜드 호텔 시안 - Image 4
319 Dong Xin Street, Shaanxi, 710004 시안, 중국

호텔설명

호텔 추가 정보

  • 종루 및 고루 옆 성벽 내 중심부에 위치해 있습니다.

  • 40,000㎡의 분수 조경 정원

  • 24시간 버틀러 서비스

  • 프랑스와 시노 러시안 스타일의 장식이 돋보이는 역사적 건물

숙박

호텔 위치

소피텔 레전드 피플스 그랜드 호텔 시안

319 Dong Xin Street, Shaanxi
710004 시안
중국

GPS:34.265516, 108.958814

전화
팩스 +86 29 8792 8400

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

돌체 비타

Louis XIII는 Remy Martin과 파트너십을 맺고 희귀한 Louis XIII Fortress 코냑과 더불어 다양한 스페셜 에디션을 제공합니다. 다양한 클래식 또는 혁신적인 칵테일과 함께 고급 와인을 글라스로 이용하실 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  129 리뷰

TripAdvisor 평가  4.9/5  1,149 리뷰

2025으뜸 시설

Disappointed service

트립어드바이저 평점 2.0/5

Margaret F TripAdvisor 인증 리뷰

As per the name suggested, the building of Sofitel Legend Peoples Grand Hotel is stunning. But service on the whole failed to make a legend. We, a group of 11 friends, stayed in the Sofitel Legend for 4 nights, from 29 Oct to 2 Nov. Upon our arrival, we were received warmly by their Chief Concierge, who's been very helpful with providing tips for us to go around and taking notice on our comments. Rooms were big and comfortable, with all the standard fixtures of a 5-star luxury hotel. A full buffet breakfast was inclusive and this was the part which we experienced the worst service during our stay at Sofitel Legend. Most of the waiting staff appeared nervous and clueless about their duties. They could not understand English well, and sometimes even communicating in Putonghua was a bit difficult too. Our coffee/tea orders were mixed up on all 4 days of our breakfast. The staff had difficulties in understanding the different forms of coffee, like Americano and Cappuccino; staff couldn't understand why milk was asked to be served on the side with the english breakfast tea; dirty plates piling up on our table but the staff had no intention to clear them away. The egg station was under so much pressure during peak hour that the food orders were all confused and served very very slow. We also attended the complimentary happy hour held at the bar on the executive floor. The choice of drinks was limited, and when we asked for some lemon slices to go with the soda water, we were told that lemon was not available. Nonetheless, we had great companies among our group of friends and we had a relaxing time there. We were also intrigued by the number of non-hotel guests wandering around the hotel with filming crews taking portraits. A rare view indeed for a luxury 5-star hotel.

Dear respected guest, Thank you for taking the time to provide such detailed feedback. It is our unwavering commitment to deliver pleasant and memorable experience. Guests’ satisfaction and recognition drive us forward on this journey, while constructive feedback like yours helps us grow and improve. For this, please accept my sincere gratitude and apologies. While the beautiful grounds of Xi’an Renmin Square and the historic and distinctive building of Sofitel Legend Hotel are beloved by many, we also attach great importance to maintaining order in our daily operations and protecting our guests’ privacy. Please allow me to report that the photography situation you mentioned has already seen great improvement. Your feedback regarding our service has given us much to reflect on. Such issues neither meet our operational standards nor align with our heartfelt intentions for guest satisfaction. I will personally oversee follow-up training and improvements. We remain dedicated to continuous enhancement and sincerely hope for an opportunity in the future to demonstrate our progress to you. Wishing you all the best. Yours sincerely, Sam Gu General Manager

Good location, great staff

트립어드바이저 평점 4.0/5

dewmaw TripAdvisor 인증 리뷰

Great staff. Friendly, helpful. Good English. Special mention to Andy on Reception, Eva on the Concierge Desk and Anna in the restaurant. The very grand-looking (if a bit Soviet in style) hotel is set back from the road and is pretty quiet. Walkable easily to the Eastern entrance to the wall and to the centre of Xian. Our room had all the usual facilities, maybe a bit light on wardrobe space. It was quiet. The furnishings were a bit fancy for our tastes but that’s subjective. The only slight negative is that the ground floor of the hotel was fairly chilly, so choose where you sit in the restaurant, ideally away from the windows! Breakfast was excellent, lots of choice, regularly replenished, and an egg station.

Dear dewman, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you're generally satisfied with your recent stay with us. I've shared your motivating comments with the whole team, especially with Andy, Eva and Anna. Please accept our heartfelt appreciation for your kind recognition. At the same time, we are terribly sorry that the restaurant temperature was not to your comfort. We pay high attention to your feedback, and will take immediate action. We will never relent in our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Best old hotel with lots of stories to tell

트립어드바이저 평점 4.0/5

S3686GBandyt TripAdvisor 인증 리뷰

Best hotel in xian . Service is good with best price and best service. Breakfast with full of healthy food and fresh juice with good ingredients . Room very clean immaculate. Location is not the best but you can always get didi around

Dear respected guest, Thank you for staying at Sofitel Legend Peoples Grand Hotel Xi'an and providing us with the gift of feedback. It gives us great pleasure to know that you are satisfied with your recent stay. We are deeply motivated and please accept our heartfelt appreciation. We will never relent in our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Authentic Italian Restaurant

트립어드바이저 평점 5.0/5

Flyer15338120115 TripAdvisor 인증 리뷰

Great food and service in a very convenient environment. I came to this restaurant multiple times, it was always very good. In my home country, I live with Italian people, so I have high expecations and high standards towards italian food. This place is clearly a top restaurant.

Dear respected guest, Thank you for the recognition to our Dolce Vita restaurant and for providing us with the gift of feedback. We are deeply motivated, please accept our heartfelt appreciation and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu General Manager

Sweat all night. The thermostat is a non-functional decoration.

트립어드바이저 평점 2.0/5

Dave B Couples - TripAdvisor 인증 리뷰

The room was very hot. We like to sleep in a cool room. We set the thermostat at 65 F and the room never got cooler than 76F. We stayed two nights and I mentioned the problem to the front desk after sweating through the first night. Nothing was done so the second night was just as bad. We opened the windows the second night, but the cool outside air could not overcome the hot air blowing out of the vents so the only difference was we could hear construction noise all night. It’s a beautiful old hotel, but the HVAC system doesn’t work. I would not stay at this hotel again.

Dear respected guest, Thank you for taking the time to share your feedback with us. We are terribly sorry that the room temperature didn't meet your preference, please accept our sincerest apology. It is our unwavering commitment to deliver enjoyable hotel experience and we will never relent in our efforts. Wishing you all the very best. Yours sincerely, Sam Gu General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 368 리뷰 9.4/10 위치
  • 549 리뷰 8.8/10 객실
  • 992 리뷰 9.4/10 서비스
  • 453 리뷰 9.3/10 분위기
  • 237 리뷰 8.2/10 조식
  • 207 리뷰 8.3/10 레스토랑
  • 148 리뷰 9.4/10 청결도
  • 17 리뷰 5.2/10 웰니스 센터

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