소피텔 시안 온 렌민 스퀘어 5성

고객 평점 (ALL 평가) 5.0/5 129 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 시안 온 렌민 스퀘어 - Image 1
소피텔 시안 온 렌민 스퀘어 - Image 2
소피텔 시안 온 렌민 스퀘어 - Image 3
소피텔 시안 온 렌민 스퀘어 - Image 4
319 Dong Xin Street, Shaanxi, 710004 시안, 중국

호텔설명

호텔 추가 정보

  • 중심지에서의 여행

  • 넓은 정원에서의 산책

  • 호텔 극장에서 공연 관람

  • 21개의행사실 및 1,463석이 있는 그랜드 시어터

  • 600 available parking space

숙박

호텔 위치

소피텔 시안 온 렌민 스퀘어

319 Dong Xin Street, Shaanxi
710004 시안
중국

GPS:34.26509, 108.9578

전화
팩스 +86 29 8792 8400

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  5.0/5  129 리뷰

TripAdvisor 평가  4.5/5  3,874 리뷰

Wonderful Service. Top Standards

트립어드바이저 평점 5.0/5

Amelia C TripAdvisor 인증 리뷰

I had a really great experience at this hotel. We have booked online for two connecting rooms and were pleasantly surprised to be give very spacious connecting rooms with big living area in between. Maybe we went during the low tourist season in Xian and such rooms are available. The breakfast spread was wonderful, good range of western, international and local dishes and gave me a chance to taste Shaanxi street food and snacks prepared by hotel chefs. For someone with weak stomach, I really appreciate the food range provided. Last but not least, my family was super impressed with the high level of customer service. We could feel the sincerity of the staff, from the porter, to front desk and concierge that they only want to give their best service to us. I left Xian with very good memories and the 3 nights stay in Sofitel Xian on Renmin Square is on the top of these memories. A special "Thank You for the Great Service" to Andy Song, Calvin and also the ladies who were on front desk duty on 9 Dec 2024 around 1pm. A big thank you to the male staff on duty at the concierge on 9 and 10 Dec 2024 too. I hope the management of the hotel can see this and pass the praises to them.

Exceptional 4 night stay at Sofitel Renmin Square.

트립어드바이저 평점 5.0/5

655geraldinet 가족 - TripAdvisor 인증 리뷰

We were pleasantly surprised by the free upgrade to a bigger room at the elite floor and complimentary bed for my child. The room was big, luxurious with bay window overlooking the city. The bath amenities were of good French brand and bathroom was huge, with both standing shower and bathtub. Staff service was exceptional. We feedback about the room being stuffy as the aircon couldn’t be adjusted due to central control during the winter season and the staff brought in a mobile aircon/fan to help with the ventilation. One particular concierge staff, Kevin Guo went the extra mile to help with directions, googling for local services, giving recommendations, and always so smiley and warm.

Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. I've shared your motivating comments with the whole team, especially with Kevin. We are deeply motivated and sincerely grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager

Lovely hotel with huge rooms and excellent breakfast

트립어드바이저 평점 5.0/5

ccyy4 Solo travel - TripAdvisor 인증 리뷰

The room was large and spacious. Room and bathroom were clean. They had a power strip attached to the night stand with several USB slots and one electric slot. This was very useful. The bathroom toiletries were good. The bed and pillow were very comfortable and the blackout curtains let no light in. I did hear noises from the room next door but I had an end room so it wasn’t bad. The breakfast was excellent. There was a wanton bar and also noodle bar with a million toppings to add. Both were delicious. Prior to booking, I emailed the hotel several times with questions and they answered promptly. The hotel is 10-15 minute walk to the closest subway station per the hotel so it’s probably not super convenient to visit the sites one your own. I had a driver for the whole time so it was fine for me. The front staff are all very nice. There was an issue with them charging me for the room when I paid already with Expedia but I emailed the hotel and they resolved this quickly. I would highly recommend this hotel as it was good value for the price I paid.

Dear ccyy4, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. It has been our continuous efforts to deliver excellent hotel experience and what can be more motivating than the satisfaction and motivation of yours? Thank you. We will keep up our dedication and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager

Best decision I've made this year

트립어드바이저 평점 5.0/5

molotovmix TripAdvisor 인증 리뷰

Pros - 'TOP NOTCH' housekeeping, clean and quick laundry service - High-ranking hotel staff speak English fluently, and some younger staff also speak English well, even the staff who don't speak English have a great attitude in trying to help me in any way they can - Spacious and clean rooms - A well-maintained garden is great for taking pictures Cons - The spa facilities appear to need renovation 중국어를 모르는 한국인에게 중국은 여행 난이도가 높은 편이지만, 여기서 묵으면서 많은 도움을 받았기에 이번 여행은 어려움이 없었습니다. 같은 구역 내에 있는 Sofitel Legend의 1층에 있는 Dolce Vita 레스토랑도 이용했는데, 음식이 매우 훌륭했고 분위기도 좋았습니다. 숙박하는 동안 멋진 경험을 하게 해 주신 Fiona Xu 여사님께 진심으로 감사드립니다. 그리고 제가 성함을 여쭤보지 않아서 이름을 모르지만 11층 Club Sofitel 내의 친절한 직원들께도 감사드립니다. 또한 11월 15일 저녁에 Dolce Vita 레스토랑에서 저를 응대했던 친절한 여직원, 11월 16일에 Koi bar에서 근무하던 수습생 또한 칭찬하고 싶습니다. 내년에 다시 올게요.

Dear molotovmix, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. I've shared your motivating comments with the whole team, especially with those whom you mentioned. Thank you for your recognition and motivation. At the same time, thank you for your constructive comment and we will treat it seriously. Our dedication and efforts will never end, and we look forward to welcoming you again in the future. Yours sincerely, Sam Gu Hotel Manager

Best ever experience with Concierge (Andy) and Duty Manager (Duren)

트립어드바이저 평점 5.0/5

wanderlustwanders TripAdvisor 인증 리뷰

I recently stayed here with my friend. The location is great, the design is good, the price point is good. But what made this experience exceptional was the customer service, kindness and care from two of its staff - Andy on concierge and Duren (I hope I am spelling name correctly) the Duty Manager. During my stay I very suddenly fell ill and both were critical to ensuring my issue was resolved promptly, I was checked into a good hospital and I had someone by side throughout who could assist us. Duren drove us to the hospital immediately and Andy stuck with us during the 6+ hours in the hospital. He translated everything, he spoke and liaised with the doctors, he gave us company and kept our spirits up. After his official shift time finished, he said he was going back to the hotel to get changed. By this point he had already resolved everything for us, I just needed to finish my IV drip and then leave the hospital. He could have said goodbye, but instead Andy went back, got changed out of his uniform, and came back with snacks for us to ensure we checked out of the hospital with no problems. His kindness was just so appreciated and something we will never forget! Duren and Andy I hope you, somehow, are recognized for going beyond the call of duty in this situation. I can't imagine, many other hotels that I have stayed at providing this level of care. I am certain I will be back in Xi'An so I can visit the city properly and I will definitely be staying again in Sofitel! Best wishes to you both. H

Dear Guest, I hope you have fully recovered, and thank you for providing us with the gift of feedback. It has been our continous dedication to make guests feel heart-warming, and I'm glad that Duren and Andy have put this into practice. I've shared your motivating comments with the whole team and call on all staff to learn from them. Thank you for your recognition. We will keep up our efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 587 리뷰 9.4/10 위치
  • 703 리뷰 8.1/10 객실
  • 1,108 리뷰 9.3/10 서비스
  • 10 리뷰 4.1/10 인터넷 가격
  • 355 리뷰 5.7/10 편의 시설
  • 334 리뷰 8.6/10 안락함
  • 329 리뷰 8.9/10 조식
  • 261 리뷰 9.2/10 청결도

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