Novotel Будапешт Дунай 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 395

Гарантия
лучшей цены
Novotel Будапешт Дунай - Image 1
Novotel Будапешт Дунай - Image 2
Novotel Будапешт Дунай - Image 3
Novotel Будапешт Дунай - Image 4
Bem Rakpart 33-34, NTAK: SZ19000074, szálloda, 1027 БУДАПЕШТ, Венгрия

Описание

Особенности отеля

Novotel Будапешт Дунай - новый отель у реки в самом центре города, рядом со зданием Парламента. Это отличная стартовая точка для знакомства с Будапештом. Наш приветливый персонал постарается, чтобы ваше пребывание в нашем отеле стало незабываемым.

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Расположение отеля

Novotel Будапешт Дунай

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 БУДАПЕШТ
Венгрия

GPS:47.508529, 19.039137

Телефон
Факс +36 1 458 4909

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

NOVO2 LOUNGE BAR

Лаунж-бар NOVO2 представляет собой нечто среднее между баром и рестораном и идеально подходит для отдыха и проведения деловых встреч.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 395

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 324

Underwhelming & deteriorating

Примечание: Tripadvisor 2.0/5

Ibbee Реальные отзывы TripAdvisor

Regular visitor, yet unfortunately the hotel appears to be deteriorating on each visit, with this particularly being the worst, beginning with unclean room (pics of curtains & a disgusting toilet seat), and also noticing for the first time in this room a distinct lack of water pressure in the shower, (not sure if general complaint, as have noticed other reviewers complain of same, or if related to specific room/s 🤷‍♂️?) The restaurant food quality also appears to be declining, whereas it used to regularly excel, yet dinner definitely underwhelmed on this occasion with a particularly disappointing (& greasy) goulash soup, followed by lacklustre chicken supreme dish (whatever happened to the excellent Chicken Caesar salad offering, now off the menu?) Restaurant may also suffer/be overwhelmed by large groups, as hotel seems to be getting busier re large bus tourist groups, (tourist bus groups 😖 - another negative in itself!)

Dear Ibbee, We appreciate your loyalty as a regular visitor to our hotel and we are truly sorry to hear about your recent disappointing experience. We apologize for the cleanliness issues you encountered in your room and the lack of water pressure in the shower. Your feedback regarding the decline in restaurant food quality is concerning, and we will address this with our team. Rest assured that we take all feedback seriously and will work towards improvements. We hope to have the opportunity to welcome you back in the future to restore your faith in our services. Warm regards, Tamás Pintér General Manager

Just a little bit more

Примечание: Tripadvisor 3.0/5

sheilacE368SV Реальные отзывы TripAdvisor

Location excellent, front desk staff help full, cheerful and knowledgeable. Bar area has no ambiance, would be nice to relax after a long day of being a tourist. Area is too bright, bar staff don't even know what win glass or gin glass to serve up. Some background music would help. Kettle in the room, 2 sachets of coffee, no milk extremely poor show.

Dear Sheila C, Thank you for your feedback. We appreciate your kind words about our location and front desk staff. We have taken note of your comments regarding the bar area ambiance, staff knowledge, and room amenities. Your feedback is valuable to us, and we will address these areas to enhance the overall guest experience. We hope to welcome you back and provide a more enjoyable stay. Best regards, Tamás Pintér General Manager

Good hotel, but with a couple of (solvable) issues.

Примечание: Tripadvisor 3.0/5

willdejager Solo travel - Реальные отзывы TripAdvisor

Every year I spend (business and private) 70 to 80 nights in Accor properties all over the world in several brands (Ibis, Mercure, Novotel, Adagio, Sofitel, ect.) As a Platinum member of their loyalty program, I always get upgraded to the Executive rooms. After two out of five nights in the Novotel Danube this now means a room on the forth floor with a nice view on the river and the parlement. Walkkng distance to the centre on the other side of the river is about 30 minutes. Public transport (tram, bus and Metroline 2) is only five minutes from the hotel. So, the location is good. A mini bar with four drinks a day is included. WiFi is dependable and the room and bathroom are clean. The staff is showing professional courtesy. There are however a couple of points for improvement. The water pressure is very bad, with only a small trickle of water coming from the shower, even with the Eco stand off. The same from the tap above the sink. This sink isn't draining very well. The carpet is worn and should be replaced. There is not really an airconditioning system, but an airflow system that cools down the room, but not under 25 degrees (It is 33 to 36 degrees in Budapest now). Choice at breakfast good be better. If the price would have been mid-range (€50 to €100), I would have given four out of five. But since I pay a top range price of more than €100 a night, I expect the mentioned issues to be addressed. And since I have been reading the same comments from guests in the past, not enough has been done with the feedback until now. In a four star hotel you expect the management to pick up on the known issues and solve them.

Dear willdejager, Thank you for sharing your detailed feedback about your recent stay at Novotel Budapest Danube. We are pleased to hear that you appreciated the convenient location, the view from your room, and the professional service provided by our staff. We sincerely apologize for the issues you encountered with the water pressure, drainage, and room amenities. Your comments regarding the breakfast selection and room conditions have been duly noted for our improvement. Rest assured, we value your loyalty as a Platinum member and your feedback will be shared with the relevant departments. We understand your expectations regarding the price-quality ratio and will strive to address the mentioned concerns promptly. We hope to welcome you back for an enhanced experience in the future. Best regards, Tamás Pintér General Manager

Enjoyed our stay at Novotel

Примечание: Tripadvisor 5.0/5

Neelu K Реальные отзывы TripAdvisor

We stayed 4 days at Novotel. Superb location facing Danube and Parliament House; large rooms, very comfortable beds with extra fluffy pillows, complimentary drinks placed daily in executive rooms. But very miserly with tea bags placed in rooms! Couldn't understand why as hot chocolate sachets, coffee & green tea sachets provided but we wanted English breakfast tea and at first house keeping staff wanted payment for 2 tea bags!!! When we again requested and said they could take back the other sachets and give us extra black tea bags, they reluctantly provided it. House keeping staff needs better training.

Dear Neelu K, Thank you for choosing Novotel Budapest Danube and for sharing your feedback. We are delighted to hear that you enjoyed your stay with us. Your kind words about our superb location, large rooms, comfortable beds, and complimentary drinks are truly appreciated. We sincerely apologize for the inconvenience you experienced with the tea bags in your room. Rest assured, we will address this with our housekeeping team to ensure better service delivery. Your feedback is invaluable to us as we strive to improve our guest experience. We hope to welcome you back for another pleasant stay. Best regards, Tamás Pintér General Manager

2-night stay at Novotel Budapest

Примечание: Tripadvisor 3.0/5

JacbunchFil Реальные отзывы TripAdvisor

PROS: Hotel is facing Hungarian Parliament so you get a fantastic view especially at night with all the lights! Also, front desk is very helpful and nice! CONS: toilet is located in a different part of the room vs the shower area which can be inconvenient. Also, walking uphill to Fisherman's Bastion is quite tiring & need to take public transpo to get to Pest side.

Dear JacbunchFil, Thank you for choosing Novotel Budapest Danube for your recent stay. We are delighted to hear that you enjoyed the fantastic view of the Hungarian Parliament from our hotel and that our front desk team provided helpful service. We appreciate your feedback regarding the room layout and the convenience of accessing different areas. We understand the importance of guest comfort and will take your comments into consideration for future improvements. Should your travels bring you back to Budapest, we hope to welcome you again. Warm regards, Tamás Pintér General Manager

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Другие интернет-пользователи оценили наш отель

  • 647 Отзывов 9.4/10 Расположение
  • 758 Отзывов 6.9/10 Номер
  • 462 Отзывов 7.9/10 Сервис
  • 8 Отзывов 8.4/10 Интернет
  • 320 Отзывов 8.1/10 Завтрак
  • 248 Отзывов 5.4/10 Комфорт
  • 222 Отзывов 7/10 Чистота
  • 101 Отзывов 5.6/10 Соотношение цены и качества

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