Novotel Tunis bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 915 ulasan

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Deskripsi

Keistimewaan hotel

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

Akomodasi kami

Take advantage of our Flight + Hotel offers

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Lokasi hotel

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

GPS:36.811634, 10.184235

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

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Peringkat ALL  4.3/5  915 ulasan

Peringkat TripAdvisor  4.0/5  521 ulasan

Review only based on lack of responsiveness

Catatan Tripadvisor 1.0/5

Quest11072994453 Ulasan TripAdvisor tersertifikasi

First Impression is the Last Impression. I've never stayed here, however, I can already sense that my experience would have been far from satisfactory. The hotel’s service left much to be desired, particularly in terms of communication. Lack of Responsiveness is one of the Hotel's major issue. It's failure to answer phone calls and emails despite multiple attempts to get in touch for both pre-arrival queries and in-stay requests, I received no response. This lack of communication is unacceptable, especially for a hotel that positions itself as a mid-range to premium option.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MT

Amazing stay

Catatan Tripadvisor 5.0/5

Scenic09841367838 Bisnis - Ulasan TripAdvisor tersertifikasi

This was my second time staying at this place. It was again for business. As I wrote in my first review, amazing location close to everything (airport, city center…etc), amazing and helpful staff. We held a confer at the hotel this time and the staff were very helpful. The conference hall had everything we needed. It was clean and we found it ready before the kick off of our event which helped us a lot. We definitely stay there again. I think the only improvement can be having an option for included breakfast instead of charged as extra.

Great location for business convention

Catatan Tripadvisor 5.0/5

Heike A Ulasan TripAdvisor tersertifikasi

All well! Great location. Friendly service. Great food. Clean rooms. Light and airy conference room. After work, I can especially recommend the professional spa treatments with lovely Souhir (great massages). Wonderful view from roof top terrace.

TRAVELURO & NOVOTEL TUNIS - IT'S A SCAM!!!!

Catatan Tripadvisor 5.0/5

chrisDoncaster13 Solo travel - Ulasan TripAdvisor tersertifikasi

This is a letter I sent to TRAVELURO - beware of being scammed as you can read from other people who were not as fortunate as me! Should be 0 stars, but 1 star is minimum to make a review!! ******* Thankyou for refunding me within 10 minutes of making the booking for a £12 "special offer" against the normal price of £156 on "Booking com" for a 1 night stay in the NOVOTEL TUNIS! I was astonished to see the £12 back in my account so quickly! I broke my own rules by not first checking Trust Pilot, Trip Advisor and other review sites about TRAVELURO before I booked with your "disgusting company"! I see now "the scam"!!! You return this small amount of money, give me 10% "bonus" off my next booking which will encourage me to rebook with TRAVELURO at the Novotel or other hotels of this standard at a much higher "Normal" price. Then, that is when you will complete the scam by giving me a false sense of security with this refund and an apologetic letter explaining the "technical difficulties with the booking". I then make ANOTHER more expensive booking with TRAVELURO and never see my money again and the hotel concerned denies having any dealings with"TRAVELURO" when I arrive at the reception!! I have always used reliable Booking.com for 15 years travel to 45 countries without not even one problem!!! So thankyou for the £12 "refund" and in case you had any ideas about trying to obtain money from the card I paid it by - don't bother - the card is cancelled!!!! 😂 I shall also be warning all my contacts about TRAVELURO and the scam repeating that "if it looks to good to be true" then it probably isn't true! If this letter just stops only one person from being scammed, it will be a victory!!!! I only know of TRAVELURO on looking at NOVOTEL in Tunis! Be aware of this company when booking hotels, anywhere in the world!!! It certainly is brining the name of Novotel Tunis into disrepute with these "scam" bookings! ******* Happy travels and be warned! 👍

Proud of a high level of service provided

Catatan Tripadvisor 5.0/5

15asmar Ulasan TripAdvisor tersertifikasi

An ideal location in the downtown, with a breathtaking view from the sky lounge, it was an absolutely unforgettable experience, the extensive menu was super delicious and perfectly presented, the staff was very attentive, starting with the manager, who checked every table and made sure everything was in order, right down to the waiters who were very efficient, nothing was forgotten or skimped on. I felt warmly welcomed and would highly recommend this place.

Dear Mrs RAMOUL, Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. Hoping to welcome you again soon. Best regards. Mohamed TRABELSI General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 111 ulasan 9/10 Lokasi
  • 255 ulasan 6.3/10 Kamar
  • 356 ulasan 8.9/10 Pelayanan
  • 9 ulasan 9.7/10 Internet
  • 145 ulasan 7.9/10 Makanan
  • 105 ulasan 8.3/10 Kebersihan
  • 95 ulasan 6.7/10 Sarapan
  • 37 ulasan 3.9/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

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