Novotel Tunis bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 798 ulasan

Jaminan Harga
Terbaik
Novotel Tunis - Image 1
Novotel Tunis - Image 2
Novotel Tunis - Image 3
Novotel Tunis - Image 4
Avenue Mohamed V, 1002 TUNIS, Tunisia

Deskripsi

Keistimewaan hotel

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokasi hotel

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

GPS:36.811634, 10.184235

Telepon
Fax +216 71 832 555

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  798 ulasan

Peringkat TripAdvisor  3.9/5  528 ulasan

Fair stay

Catatan Tripadvisor 4.0/5

makdissy Ulasan TripAdvisor tersertifikasi

Starting by the check-in, Mohamed, the responsible of the night shift, was extremely helpful! Offering me as well a room upgrade! The room was fine, the other staff, especially on the front desk, were all helpful! The breakfast is fine, but i didn't understand why is 70% of it is for the sweets!

A drastic decline in quality and service

Catatan Tripadvisor 3.0/5

Hamziss Bisnis - Ulasan TripAdvisor tersertifikasi

This is my 4th time staying at Novotel Tunis Mohammed V. While the staff are nice and helpful as always, I believe that the quality of rooms and the service has deteriorated drastically. I had problem with the WC closet which was leaking water. After reporting the problem, someone came to check but explained that it would take time to fix it and left and I wasn’t offered to change the room afterwards. Water was being wasted during my whole stay of 5 nights. The menu at the restaurant was very poor and had very limited choices. The breakfast had no choices and I was forced to have my breakfast everyday outside as I didn’t believe that it was worth paying the extra for it. Same for dinner when I wanted to have something there but I was very limited in choices that I had to eat outside everyday day. I really recommend the situation to be reviewed and the service to be improved. I have been staying there for 2 years and each time I visit Tunisia for business and it is a pity to see such decline in service. You can check my comments from 2023 to see the difference. I really don’t like changing my hotels but I will be forced to if I find the situation the same the next time I visit.

Review only based on lack of responsiveness

Catatan Tripadvisor 1.0/5

Quest11072994453 Ulasan TripAdvisor tersertifikasi

First Impression is the Last Impression. I've never stayed here, however, I can already sense that my experience would have been far from satisfactory. The hotel’s service left much to be desired, particularly in terms of communication. Lack of Responsiveness is one of the Hotel's major issue. It's failure to answer phone calls and emails despite multiple attempts to get in touch for both pre-arrival queries and in-stay requests, I received no response. This lack of communication is unacceptable, especially for a hotel that positions itself as a mid-range to premium option.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MT

Amazing stay

Catatan Tripadvisor 5.0/5

Hamziss Bisnis - Ulasan TripAdvisor tersertifikasi

This was my second time staying at this place. It was again for business. As I wrote in my first review, amazing location close to everything (airport, city center…etc), amazing and helpful staff. We held a confer at the hotel this time and the staff were very helpful. The conference hall had everything we needed. It was clean and we found it ready before the kick off of our event which helped us a lot. We definitely stay there again. I think the only improvement can be having an option for included breakfast instead of charged as extra.

Great location for business convention

Catatan Tripadvisor 5.0/5

Heike A Ulasan TripAdvisor tersertifikasi

All well! Great location. Friendly service. Great food. Clean rooms. Light and airy conference room. After work, I can especially recommend the professional spa treatments with lovely Souhir (great massages). Wonderful view from roof top terrace.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 114 ulasan 9.4/10 Lokasi
  • 228 ulasan 7.2/10 Kamar
  • 362 ulasan 9.1/10 Pelayanan
  • 6 ulasan 9.6/10 Internet
  • 145 ulasan 8.1/10 Makanan
  • 113 ulasan 9.1/10 Kebersihan
  • 104 ulasan 6.7/10 Sarapan
  • 42 ulasan 3.7/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di TUNIS

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.