芽庄诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 4,614 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 22 服务

酒店其他优惠

  • 通风的现代客房,带海景阳台

  • 免费无线网络和带 Mac 电脑的网络角

  • 东方和西方餐饮,可欣赏海滩美景

  • 现代风格的健身中心和水疗中心

  • 市中心:靠近旅游景点。靠近市中心和旅游景点

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

芽庄诺富特酒店

50 Tran Phu Street
652076 芽庄
越南

传真: (+84)258/6256901

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • LIEN TINH BUS STATION:  LIEN TINH BUS ST

  • 乘飞机

    NHA TRANG 达到 35公里 / 21.75 英里 - 班车服务 付费

GPS:12.237973, 109.196581

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

我们的客房

芽庄诺富特酒店提供七种客房:标准房、高级房、高级海景房、豪华房、行政房、普通套房和套房。所有客房都带阳台,可欣赏海景。

您的会议和活动

我们的会议室

  • 会议室数量:1

  • 最大面积:250 平方米

  • 最大宴会容量:120 个人

了解更多信息

芽庄诺富特酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.7/5

4,614 评论

TripAdvisor 评级 4.5/5

2,271 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Great Staff

Tripadvisor 评级 4.0/5

Tarique A 12/04/2021 经 TripAdvisor 认证的评论

The staff was very friendly and supportive. The hotel is in a great location, central to all the good restaurants and the beach area is great once you cross the busy road. I felt that due to COVID the hotel breakfast was a bit of a lower standard than most of the star rating. I also found it odd that they shut down one of the elevators during due to low occupancy. A couple times we had to have a longer wait than we would have like at the elevator/lift area. The rooms were great with wonderful views of the ocean, very clean and well taken care of. Again, I have to say a very friendly and helpful staff.

Dear Tarique A, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to our shortfall in services. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Remi Faubel General Manager

Quality Hotel with Stunning Sea View and Very Good Breakfast

Tripadvisor 评级 4.0/5

ExVotoFatum 08/04/2021 经 TripAdvisor 认证的评论

Second Stay , very satisfied, clean, Balkony with sea view, very good and tasty breakfast with Asian and Western choices Will come back Room to Improve: Not all Staff Good in English , two complains were just ignored by Reception Staff Breakfast Staff very Good Concierge Had Not Good Knowledge about Details of Tourist destinations or Even Place of Restaurant 4 Minutes away The Lounge Chair quality at the Beach is poor

Dear ExVotoFatum, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service every day; we truly regret to learn that we did not meet your expectation for the other service during your stay. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful city. Remi Faubel General Manager

Friendly staff, great location, good value

Tripadvisor 评级 5.0/5

BJMBJMBJM 24/02/2021 经 TripAdvisor 认证的评论

Recently stayed here for two days and would definitely return. While the hotel itself is a bit older (only two elevators) there are many things going for it. The biggest plus is the service minded, helpful and very friendly staff. They would do their best to help with anything they could and especially the front desk staff was very helpful during my stay. Highly appreciated. Rooms are fairly big and the rooms facing the ocean have a great view. Just have to cross the street to be on the beach and very close to the central square as well. Breakfast was ok. With the location, friendly staff, nice rooms and prices, I will certainly be back for another stay.

Dear BJMBJMBJM, Thank you so much for your taking time to review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager

位置好,房间干净卫生

客户意见评级 5.0/5

Gart 朋友住宿 - 22/12/2020 所有已确认评论

位置好,房间干净卫生,住的不错

Dear Mr. G, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

服務很好

客户意见评级 4.0/5

Sean 朋友住宿 - 26/10/2020 所有已确认评论

服務很好,但是早餐品質比較讓人失望 貴公司在網站上面也都提供中文很貼心,但是對於我是台灣人來說我們是使用繁體中文而非簡體, 我不求你們有另外一套繁體,但是至少可以讓我們選擇使用英文

Dear Mr. S. C, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to read that your breakfast experience was not up to your standards. Please accept my apologies for the inconvenience experienced. Your comments are very important to us as we will communicate them to the concerned departments in order to provide better service and prevent further discomfort for our guests. Thank you again for sharing your experience, and we hope your next visit will be more pleasantly as the previous one. Sincerely, Remi Faubel General Manager

酒店位置很好,服务贴心周到,感谢前台小哥的热情帮助。

客户意见评级 4.5/5

Shihaitin 家庭住宿 - 09/02/2020 所有已确认评论

芽庄诺富特酒店是芽庄市区海滩酒店的首选,正面可见海景。酒店设施完备,服务非常贴心,帮助我们更换房间不厌其烦,这是一次美好的旅行体验。 谢谢诺富特。

Dear Mr. S, No word can express our joy to see our associates went above and beyond their excellent to exceed your expectation and to leave such impress on you on this occasion ! This is an encouragement for us to strive more to dedicate the hospitable service to all guests at always Looking forward to welcoming you should your trip bring you to Novotel Nha Trang again! Sincerely, Remi Faubel General Manager

位置好、房间大且舒适

客户意见评级 4.5/5

刘. 家庭住宿 - 08/02/2020 所有已确认评论

位置很优越,房间的海景实在是太美了,房间很大,很舒服,非常好!出去吃饭呀,SPA呀都很方便,海滩很美!服务人员很友善,前台小姐姐很nice,帮着升级房间,非常感谢。从沙滩回来,那个服务沙滩的人员会护送我和小孩过马路,非常感谢!

Dear Ms. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is heartening to receive your praises for the warm hospitality and the high standard of service from our team which made your visit an enjoyable one. We believe that your positive feedback is extremely valuable for us as we will continue to work hard to deliver a great hotel experience for all guests. Look forward to seeing you back for another longer stay with us in the nearest time. Best regards and have a nice day! Sincerely, Remi Faubel General Manager

位置很好,很漂亮的海景房。

客户意见评级 4.5/5

江. 情侣住宿 - 31/01/2020 所有已确认评论

酒店很美,无论是外观、还是客房装修都很美。

Dear Ms. J, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

位置好,住的不错

客户意见评级 3.5/5

Lisa 家庭住宿 - 27/01/2020 所有已确认评论

酒店一切都很好,但是酒店沙滩的遮阳伞管理员很差劲!自己先把酒店的免费伞占住,然后根据来的客人的肤色和面孔进行分配!这点让人感觉非常糟糕!是种族歧视!

Dear Ms. Y, Thank you for your comment regarding your recent stay at Novotel Nha Trang, While we're delighted to hear that you had an overall nice stay with us, it is regrettable to learn there were some issues that we felt short to your expectation this time, please allow us to express our sincerest apologies. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we will take appropriate measures to address the problem, especially about our beach service quality. We will definitely improve it and bring you a better service for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager
客户意见评级 5.0/5

迷. 家庭住宿 - 27/01/2020 所有已确认评论

前台的小姐姐态度真的超级好,会中文也会英文,看到我们带着小朋友,还给我们升级房间,感谢她,老公说下次有机会来芽庄,一定会继续选这家酒店。

Dear Ms. L, Thank you so much for your detailed comment regarding you stay at Novotel Nha Trang. We're absolutely delighted to learn that you had an overall nice stay with us. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your kind feedback is very important to us. Your words will be passed on to all the team member and definitely serve as an precious encouragement to drive us go further in our service improvement. Once again, thank you for sharing your story. We look forward to welcoming you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

位置不错

客户意见评级 4.5/5

W. L. 情侣住宿 - 26/01/2020 所有已确认评论

内部装修略微陈旧,给我升级了海景房,还不错,服务不错。

Dear Mr. W, Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, It is always a great pleasure to receive positive feedback. We're delighted to learn that you had an overall enjoyable stay with us. Your kind word will be passed on to all the team member and definitely serve as an encouragement to drive us go further in our hospitality. There were still some minor issues that affected to your satisfaction, we have taken notes and will improve them to bring you a better service next time. Once again, thank you for sharing your experience. We look forward to welcoming you at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

非常满意的住宿体验

客户意见评级 5.0/5

熊熊zachary 单人住宿 - 18/01/2020 所有已确认评论

酒店坐落于海边中心地区,景色十分优美。前台接待人员非常细心认真,帮我修改酒店住宿费用,餐厅饮食种类丰富。但有几点需要改进:1.旅游咨询台信息过少,没有周边旅游地图,这一点很不适合自由行的客人。2.未能体验到满意的沙滩服务(饮料等)

Dear Mr. Z, Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, It is always a great pleasure to receive positive feedback. We're delighted to learn that you had an overall enjoyable stay with us. Your kind word will be passed on to all the team member and definitely serve as an encouragement to drive us go further in our hospitality. There were still some minor issues that affected to your satisfaction, we have taken notes and will improve them to bring you a better service next time. Once again, thank you for sharing your experience. We look forward to welcoming you at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

非常棒

客户意见评级 5.0/5

Yeruihuan 情侣住宿 - 12/01/2020 所有已确认评论

地理位置很好 经理和服务员都很友好的问候了我 经理告诉我说我是第一个来到酒店的钻石会员 非常的荣幸 我还收到了酒店送给我的两个帽子 很珍惜在诺富特的时光 感恩

Dear Ms. Y, Thank you so much for your detailed comment regarding your recent stay at Novotel Nha Trang, It is always a great pleasure to receive such an exceptional compliment from Diamond member. We're absolutely thrilled and honored to learn that you had an enjoyable stay with our nice location and good customer service. At Novotel Nha Trang, nothing is more important than exceeding our guest's expectation, therefore your praise is truly the most precious present to our staff's hard working and dedication. We extremely appreciate it. Once again, thank your for sharing your story. We're eager to welcome you back here with us for another magnificent journey in near future. Best regards, Remi Faubel General Manager

旅游两次入住感受

客户意见评级 4.0/5

Sherrin 家庭住宿 - 30/12/2019 所有已确认评论

位置比较好,作为旅游,购物和吃东西比较方便;前台给的是高层房间,视野好,特别是18号再次入住时免费升级顶层海景大套房,视野更是不错;夜晚相当安静,比较好入眠。 如果酒店室内泳池能开放就更好,毕竟不是所有人都适合下海游泳的

Dear Ms. T, We so much appreciate your comment regarding your recent stay at Novotel Nha Trang, It is always a pleasure to receive a positive feedback. We're so glad to hear that you had a pleasant stay with us. On the other hand, it is regretted to learn that there were some minor issues. We appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

完美的体验

客户意见评级 5.0/5

Chris W. 情侣住宿 - 25/12/2019 所有已确认评论

感觉非常棒,无可挑剔 海景房好靓

Dear Mr. F, We are thrilled to learn the hospitality services from our professional associates provided have left impression on you on this occasion. The whole team are much motivated by such kind words and appreciated your assurance of return . Thank you so so much. Sincerely, Remi Faubel General Manager

景色不错

客户意见评级 3.5/5

G. 家庭住宿 - 18/12/2019 所有已确认评论

阳台面海,景色不错。整体的服务也很亲切。但是我入住的时候游泳池不能使用,比较遗憾,如果预订前知道这个信息可能就会选择其他家了。

Dear Ms. G, Thank you for your comment regarding your stay at Novotel Nha Trang, While we're delighted to hear that you had an overall enjoyable with our nice view and good customer service, it is regrettable to learn that there were still some issues that we felt short to your expectation this time. Please allow us to express our sincere apology. At Novotel Nha Trang, we commit to perform the highest level of hospitality, therefore to ensure our services, facilities renovation is always a very important task, especially our swimming pool. Although other solution was provided upon check in, but we totally understand your feeling and very much appreciate your sympathy. We have taken note about your concern and will definitely prepare a better arrangement for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back here with us at Novotel Nha Trang for another pleasant stay in future. Best regards, Remi Faubel General Manager

不错,推荐

客户意见评级 4.0/5

J. 家庭住宿 - 22/11/2019 所有已确认评论

酒店很干净、安静、对面就是海滩,步行到芽庄夜市只要5分钟,周围购物吃饭都很便利,推荐

Dear Ms. J, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager
客户意见评级 4.0/5

Man Y. 朋友住宿 - 15/11/2019 所有已确认评论

入住1501 時房間地毯好大的氣味,不太舒服,房間如有護髮素跟浴袍會更好,整體staff的服務很nice 的。

Dear Ms. S, Thank you for your comment regarding your stay at Novotel Nha Trang While we're delighted to hear that you had an overall good stay with our customer service, it is regrettable to learn there were still some minor issues felt short to your expectation this time. Please allow us to express our sincerest apology. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we will take appropriate action to handle the issues, especially with the carpet. We also have taken note your reference with the conditioner and bathrobe to prepare a better arrangement for your next visit. Thank you again for sharing your experience. We look forward to welcoming you back at Novotel Nha Trang for another pleasant stay in near future. Sincerely, Remi Faubel General Manager
客户意见评级 4.0/5

Cui Y. L. 家庭住宿 - 07/11/2019 所有已确认评论

当时预订的时候,标明有浴缸,但是实际房间是没有的,因为带着小BABY,洗澡很不方便。

Dear Ms. L, Thank you for your comment regarding your stay at Novotel Nha Trang, While we're delighted to hear that you had an overall good stay with us, it is regrettable to learn there were still some issues that we felt short to your expectation. Please allow us to express our sincerest apology. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we have taken note your concerns and your reference about room with bathtub. We definitely will bring a better arrangement for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

住在这里很满意,所以得工作人员都很友善,周边也很热闹,一线海景,景色也是很棒

客户意见评级 4.5/5

L. 家庭住宿 - 01/11/2019 所有已确认评论

我们非常的满意,所有的工作人员都太棒了,让我们游亲切又舒心~太棒了,前几天推荐后就有朋友住进来,我一定会继续推荐…

Dear Ms. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

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